The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the power steering seized without warning. The vehicle was towed to the contact's residence and then to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 120,000.

- Prosper, TX, USA

The contact owns a 2008 Ford Escape. The contact stated that the steering wheel seized without warning. The vehicle was not diagnosed repaired. The manufacturer was not notified of the failure and the VIN was not included in NHTSA campaign number: 14V284000 (steering). The failure mileage was approximately 106,000. Updated 06/15/16 updated 06/15/16.

- Miami, OK, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 35 mph, the steering wheel seized. The contact had to maneuver to the side of the road. The vehicle was taken to the dealer where it was diagnosed that the lower torque sensor needed to be replaced. The vehicle was ot repaired. The contact mentioned that the vehicle was previously repaired under a manufacturer recall related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Updated 04/06/16 the consumer experienced two steering failures. The consumer was informed lower torque sensor needed to be replaced at a cost of $ $1500. Updated 04/20/16.

- Ortonville, MI, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving various speeds, the steering wheel seized and the power steering warning light indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the steering column and the power assist needed to be replaced. The vehicle was repaired. The vehicle was serviced under NHTSA campaign number: 14V284000 (steering) but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 99,348.

- Jacksonville, AR, USA

The contact owns a 2008 Ford Escape. While driving at various speeds or even at the initial start of the ignition, the steering wheel would lock. The vehicle was repaired under NHTSA campaign number: 14V284000 (steering), but the remedy failed to repair the vehicle. The contact mentioned that the power steering would fail intermittently following the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Natrona Heights, PA, USA

Lost power steering. Vehicle was stationary. Dealer is claiming that B/C I brought it in to them 10 months ago and had the codes checked (none found at the time), that my recall coverage is now null and void. I would have been better off never taking it in for the recall, as the charges are around $1000 and are exactly what my car is recalled for (electric power steering assist failure.)

- Natrona Heights, PA, USA

I was driving around a corner (on a residential street) going about 20 miles per hour and the power steering went out and I almost ran into a brick mailbox--when it went out, a yellow wrench light came up on the dashboard. I had to have the car towed because the steering was completely locked up and the car was not driveable. Based on my discussion with the repair shop, this is related to NHTSA campaign #14V-284 -- Ford recall #14S05. The repair shop (midas) said it was a faulty torque sensor and indicated that it would need to be replaced at a cost of $889.30. I had the repair made, but I had to schedule a follow-up appointment with Ford because they had to do software updates because the steering wasn't completely right after the first repair. The vehicle has 133,700 miles on it.

- Lisle, IL, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 20 mph, there was a vibration coming from the steering column without warning. The failure recurred on several occasions while driving at various speeds. In addition, the contact stated that the vehicle was serviced under NHTSA campaign number: 14V284000 (steering) but the vehicle failed to start after the recall repairs were performed. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000.

- Germantown, TN, USA

The contact owns a 2008 Ford Escape. While driving 30 mph, the vehicle experienced a power steering failure. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,119.

- Portage, MI, USA

The contact owns a 2008 Ford Escape. The contact mentioned that the dealer completed the recall for NHTSA campaign number: 14V284000 (steering). Within 8,000 miles, the eps failed. The contact indicated that the steering wheel was extremely tight and difficult to turn. The vehicle was taken back to the dealer who replaced the torque control sensor for the second repair and the third repair was the steering column, but the failure continued randomly. The manufacturer was notified of the failures and provided no permanent remedy to repair the condition. The contact indicated that the remedy for the recall was not sufficient and the failure could recur without warning. The approximate failure mileage was 87,000.

- San Diego, CA, USA

The vehicle was apparently treated in the past for the affected part due to recall. However, the software update did not remedy the problem. At approximately 95 thousand miles the power steering failed upon start of the vehicle forcing me to complete a 200 plus mile trip without it on a mountainous route. The dealership I took it to said that recall repairs were made in the form of the software update and that they could not provide a recall repair.

- San Diego, CA, USA

I had stopped at a stop to turn right, as I was turning I received an alert and message power steering assistance failure and lost power steering, it did return after a moment or so. When I called the dealer I was told that the recall was closed and to contact Ford to file a complaint and to bring it to them in a few days to have them take a look. Today it happened again on my way to work but resumed working after a moment. When I tried to drive it at lunchtime there is absolutely no power steering and the alert is on full time. It is going to the dealer today for repairs on something that the recall never actually fixed, nothing was replaced when I brought it to the dealer in July of 2014. I feel that this needs to be investigated further since now my car is actually hazardous to myself and others

- Sharon, CT, USA

The contact owns a 2013 Ford Escape. While driving approximately 10 mph, the vehicle stalled, lost braking and steering ability, and crashed into the rear of the preceding vehicle. The contact stated that several warning lights illuminated momentarily. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a local garage. The manufacturer was made aware of the failure, but did not help, claiming that there was no indication of vehicular malfunction. The vehicle was repaired by an independent mechanic. The failure mileage was 36,000.

- Norwalk, CT, USA

I had a power steering recall done on my truck at dons Ford. The manager who did the recall only knew about a portion of the recall so all he did was reprogram my computer. After 2 weeks I lost my power steering all together ( while I was driving almost hit a wall ) brought it back to the dealer told them I was still having issues with the power steering the recall didnt fix it. They said the recall was closed because they did part of it. Come to find out the power steering torque module went and I would have to pay over $450 to repair it. In the mean time I called to find out about the recall there were 3 things involved in the recall 1) reprogram computer 2) replace the steering column 3) replace the power steering torque module. I went to the manager and told him about the 3 parts of the recall he said sorry over and over because he only saw the reprogram of the computer. He also said because they closed the recall that I would still have to pay to get the module replaced because if they did it they wouldnt be reimbursed for the repair. They also said well since they did the reprogram I put over 200 miles on the truck so the power steering torque could have gone out because of that.

- Rome, NY, USA

3 years ago my radio no longer lights up, the heat & ac only works on high and inside lights don't work. Then in 2013 replaced the transmission with absolutely no warning with 86,000 miles on the vehicle now in 2015 the power steering has gone out on the vehicle and this was recalled in 2014 and I took it to the dealer and they said that they would have covered it if it was within 12 months. It was a week and half over that.

- Scottsville, NY, USA

The contact owns a 2008 Ford Escape. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V284000 (steering). After the recall repair, the vehicle experienced a failure in the power steering assist system. Prior to the recall repair, the vehicle was diagnosed with having no fault code prior to the remedy being performed. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 88,000.

- Crescent, PA, USA

When turning car on, electric power steering does not always turn on.. this use to happen once or twice a month, yesterday it happened 4-5 times, its getting worse you have to turn engine off and back on to see if it will turn on, sometimes it takes several times turning on / off to make it turn on. The problem has not happened while moving (driving) as I will not take off until its working. I'm afraid it will progress to turning off while driving.I'm sure the larger problem of turning off while driving, started off as P/S not turning on and progressed. I checked on line and Ford was recalling 100's of thousands of vehicles for P/S problems (elec. P/str.) from 06 to 15. I called Ford co. Direct and explained the problem and was told that my car was not included in recall even though my problem sounded exactly like their description except for car moving or not, in other words, P/S turning off while driving. Ford said it had nothing to do, with description, but with dates of manuf., parts used, plant location etc. Etc. They suggested I take to local Ford dealer pay to repair it and if they decided to recall it at a later date, they would inform me by mail and reimburse if I had alre ady had it repaired. The person at Ford informed me that there was an actual recall on my car # 14S19 I told him I knew about it and they had told me (earlier) they would inform me when parts were available.....never informed. The P/str. Problem, started at approx. 70K miles -6/7 months ago, now has 76K

- San Antonio, TX, USA

2008 Ford Escape. Consumer writes in regards to power steering system issues. The consumer stated the vehicle was taken to the dealer, to address the steering recall # 14V284000. Up until that time, there was nothing wrong with the vehicle. On December 20, 2014, while driving 35 mph, suddenly the entire power steering system went out. The consumer returned to the dealer. Apparently, what the consumer experienced was described in the recall. Ford Motor Company stated they would not pay for the repairs, because the safety notice was a one-time fix.

- Orem, UT, USA

In July 2015 I received a recall notice from the Ford company. The recall stated that the power steering system might revert to manual steering mode due to an electric power steering system fault related to the torque sensor resulting in an increase of an accident the steering effort would become greater at low speeds. On September 14th, 2015 I had my local Ford dealership follow the guidelines stated for the recall and perform real 14S05 concluding that no code was present and proceeded in reprogramming the instrument cluster. On Friday, October 23rd, 2015 upon starting my car at work, the power steering wheel did not work and manual steering was required upon driving to the local Ford dealership. No light was on the dash board or the info setting to indicate that there was an issue. Upon starting my car at the dealership, the power steering started working again. On Monday, October 26th, the same dealership performed the recall 14S05 again checking for dtc's and the torque light sensor fault code B2278 was present. No pinpoint tests available for the code and the chart called for sensor replacement. The cost to fix this is $700 and would have been paid for by the recall a month prior if it had shown up on the performed recall test. The Ford dealership said that they had not seen any recall vehicles with the steering column intermittently working but had replaced the steering wheel column all together. Ford company: "any subsequent loss of assist repairs experienced after completion of module reprogramming are not covered by this recall". the software updates may extend the time steering assist is maintained. The update provides increased driver awareness by sounding a chime and displaying the wrench light or warning in the message center when a fault is detected." This clearly did not happen when my car lost it's power steering on October 23rd, 2015.

- Seattle, WA, USA

Power steering failed while driving, unable to make turns, extremely difficult to get car to safety. The vehicle was in motion and to make a turn required great strength.

- Cary, NC, USA