Every time I drive on the highway at 75mph the steering wheel would start to shake. Then for the past 2 weeks even when the vehicle was on a stop light the steering wheel would shake. Two days ago as I shifted the vehicle to drive the steering wheel became super hard to move. I turned off the vehicle and once I turned it on the steering wheel felt fine again. This morning as I shifted the gear to drive the steering wheel was hard and unmoveable. I was unable to drive my vehicle.

- Tornillo, TX, USA

My steering went out after I had stopped the car and turned it off. I had got back in the car 30 minutes later put the car in reverse and the steering was gone. I called the dealership that I had purchased it from because I had seen on some service papers from them that stated a recall on the Ford Escape was in place #14S05. He told me that there was not a recall on my particular vehicle. My mileage is 101,500. This is the same dealership that I had taken my car to have them look at my ignition switch because it was giving me problems and was told that it didnt give them a problem. 2 months later switch is almost gone completely, I took it in again and they said it needed to be replaced and that sorry your extended warranty had run out you will have to pay for this.

- Barnesville, GA, USA

The contact owns a 2008 Ford Escape. After turning the ignition key in the on position, the power steering failed. The contact took the vehicle to the dealer where it was diagnosed that the torque sensor failed. The dealer stated that the torque converter and the steering column needed to be replaced. The power torque sensor was replaced. The contact stated the steering column parts were being ordered. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to NHTSA. The approximate failure mileage was 100,000.

- Grants, NM, USA

The steering started going out after a few miles. After shutting off the vehicle, it would be fine for awhile. Took it to the dealer and found that there had been a recall and the work had been performed in August, 2014. The dealer contacted Ford recall special services and was denied coverage. We also contacted Ford and were denied. The vehicle belongs to a 72 year old widow who has followed every maintenance schedule. She is unable to steer it when it goes out and unable to afford a $900 repair.

- Brownstown Twp, MI, USA

Transmission is constantly leaking.

- San Antonio, TX, USA

The contact owns a 2008 Ford Escape. While driving 65 mph, the steering failed. The contact stated that the steering wheel required extra effort to turn. The vehicle was not diagnosed. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering); however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

- Omaha, NE, USA

Electric steering assist failed while driving.

- Campbellsport, WI, USA

Power steering failed. Vehicle was in driveway not in motion. Driver was unable to turn wheel because there was no power steering.

- Montgomery, IL, USA

My wife had the power steering stop working, in her vehicle, while driving home on city streets. Upon shutting off and restarting the vehicle the power steering started working again. We took the vehicle to in for service as we want a reliable, safe vehicle. They couldn't find any problems and applied a software update per recall 14S05. Drove home with no problems. The following morning the steering wheel started shaking/vibrating/turning on its own while the vehicle was still in park. Drove the vehicle for the next couple of days problem did not get better. Called the service center back 3 days after original service, when the software update was applied to schedule new appointment. The followup appointment was 4 days later or one week after the original service date. Six days after software update the power steering stopped working while driving home, on a highway, without any warning. Took the vehicle back in the following morning (1 week from original service date) for service. This time the service center found a problem and said that it was the gear and this wasn't covered under the recall. It could just be the timing but it appears that the software update caused problems (steering wheel vibration) that we didn't have with the vehicle prior update, or that they couldn't find any problems when the have a known issue. Also disappointed that given the known issue (recall 14S05) that Ford feels a software update is a "fix" for a steering failure, a potential serious safety issue.

- Hudsonville, MI, USA

The contact owns a 2008 Ford Escape. While driving at various speeds, the power steering seized without warning. The vehicle was serviced under NHTSA campaign number: 14V284000 (steering), but the remedy failed to repair the vehicle. The contact stated that the power steering control module (pscm) was never replaced; however, the software was updated. The contact mentioned that the power steering seized after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 108,000.

- Cheshire, CT, USA

I have a 2008 Ford Escape that had a recall on it. After I took it in to the local Ford dealership, my car started having problems relating to the recall. After taking it to two different Ford companies and proving that the recall fix did not work and is causing problems, Ford refuses to authorize the other repairs that is covered under the recall, because one repair shop did the initial update. Now my car is having major problems, and I cannot afford to fix it. It is a safety issue. I have talked to 5 different people about the issue at Ford but they keep saying that the case number I provide the dealership should take care of it however it does not. Im a single mother of 3 with low income and if my cars power steering goes out at a crucial time I could potentially cause a serious accident.

- Pittsburg, CA, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel seized without warning. The vehicle was taken to the dealer where it was acknowledged that the failure was related to a recall however, the dealer refused to repair the vehicle because they were informed by the manufacturer that the recall had expired and the contact exceeded the time limit for the repair. The vehicle was repaired under NHTSA campaign number: 14V284000 (steering) but the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 133,000. The VIN was not available.

- Norton, MA, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at 20 mph, the steering wheel seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 87,000.

- Yonkers, NY, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at 30 mph, the steering wheel became difficult to maneuver as the power steering assist fault warning light displayed. The contact had to apply force to the steering wheel in order to steer the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The failure mileage was 139,000. Updated 04/14/16

- Alexandria, LA, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at 20 mph, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that the sensor and steering column failed and needed to be replaced. The vehicle was not repaired. The contact stated that he received notification of NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The failure mileage was 103,136.

- Woodbury, MN, USA

My 2008 Ford Escape has lost power steering. It no longer works.

- Birch Run, MI, USA

The contact owns a 2008 Ford Escape. While driving 25 mph, the steering wheel became difficult to turn. While accelerating from a stop and making a turn, the steering failed. After the vehicle was parked for a while, the steering returned to normal. The vehicle was taken to a local mechanic where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 147,000.

- Millburn, NJ, USA

On December 11, 2015 I had taken my 2008 Ford Escape to dealer for the 14S05 recall being that two days before my power steering had locked up. They did the software update now on December 31, 2015 I have no power steering at all. Took it back to dealer said torque sensor went out and is not part of recall. Its pretty unsafe that they recall this part but wont honor to fix it when they know its a problem with all these vehicles between 2008-2011. Why send a recall letter if the dealer isn't going to fix the problem and expect you to pay put of pocket for something they know is being recalled?? makes me very upset and unhappy with Ford and their vehicles if they can't make them safe for people to drive, they are picking the cheapest way to fix the problem with just the software update when the issue is more to do with the torque sensor in the vehicles. People are driving these vehicles thinking they are fixed when they are not, thinking we are in a safe vehicle and we are not because Ford doesn't want to honor the recall. Its ridiculous how Ford is doing this and not safe for drivers. Please help me and everyone who has had this issue with the recall dealing with the torque sensor get replaced...thank you.

- Sturgis, MI, USA

The car is equipped with electronic power steering. The vehicle started experiencing intermittent power steering issues where the steering wheel would shutter while driving normally at any speed (stationary or in motion, and on city streets or highways, while braking, etc - everything) and sometimes completely shut off power assisted steering all together making the vehicle extremely difficult to steer. The vehicle was taken to Ford for the recall procedure approximately a year ago from this posting, however, only a software update was performed. This seemed to temporarily fix the issues we were describing, but about 10 months to 1 year later the same issues started occurring. The vehicle has no power steering available and we were told that the torque sensor in the power steering unit needed to be replaced (implying that the pscm module was reporting a faulty sensor), but the procedure was not going to be covered by them since the car was previously 'serviced' by Ford for the recall. Had we waited about 10 months to 1 year before performing the first recall, everything would have been replaced as it should have been. Now, we are forced to replace the torque sensor for a quoted $550 - which they tell us may not solve the problem (although that is the only code that is being reported) and might have to replace the entire column. Identifying a recall procedure by only checking if the codes were present at the time of recall is not a guaranteed way to replace all faulty sensors. A more accurate way to find the faulty part is for Ford to analyze their data of faulty power steering vehicles and replace vehicles equipped with sensor serial numbers from specific ranges, manufacturing dates, and manufacturing locations.

- Friendswood, TX, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 35 mph, the steering wheel seized. The contact had to maneuver to the side of the road. The vehicle was driven to an independent mechanic. The diagnosis was that the torque sensor of the steering column was damaged and needed replacement. The vehicle was not repaired. The contact also stated that the vehicle was repaired under a software manufacturers recall in 2014. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.

- Littleton, CO, USA