The contact owns a 2008 Ford Escape. While at a stop light, the steering wheel began to vibrate and became very difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The vehicle was taken to a dealer who repaired the vehicle under NHTSA campaign number: 14V284000 (steering); however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 140,000.

- Bluesprings, MO, USA

The contact owns a 2008 Ford Escape. While driving 35 mph, the steering wheel seized and the service vehicle soon warning light illuminated. The vehicle was taken to a dealer who reprogrammed the power steering control module (pscm) under NHTSA campaign number: 14V284000 (steering); however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the pscm needed to be reprogrammed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 109,175.

- Durham, NC, USA

The contact owns a 2008 Ford Escape. While driving at various speeds, the vehicle became difficult to steer. The vehicle was taken to the dealer for diagnostic testing; however, the details could not be provided. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 167,000.

- Kearneysville, WV, USA

The contact owns a 2008 Ford Escape. The contact received notification of NHTSA campaign number: 14V284000 (steering). The contact had not experienced a failure prior to having the recall repair performed. While driving 65 mph, an abnormal grinding noise was heard and the steering wheel shook without warning. The vehicle was taken to a dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 133,000.

- Arlington, TX, USA

The contact owns a 2008 Ford Escape. While driving 30 mph, the power steering failed. The contact stated that it required excessive amount of effort to steer the vehicle. Prior to the failure, the vehicle was repaired under NHTSA campaign number: 14V284000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Sarasota, FL, USA

The power steering failed. According to the Ford dealer it is the power steering sensor which needs to be replaced. I have read many similar stories online about the same problem where like I was also driving and the power steering stopped working and I almost crashed.

- El Cajon, CA, USA

Recall 14V284 was ineffective. Per Ford, the recall was administered on me vehicle on 18sep14. This was when the software was updated. The power steering on the vehicle locked in a left turn, in the snow, in Dec 2014. The steering column shuttered, as if the ABS was working. It righted itself and there wasn't anything on the dash advising a fault. Shortly after that it became hard to steer, but only temporarily. The diagnosis was no problem found. The power steering went completely out and displayed a fault. See attached 27jan15. Diagnosis, battery at fault. This has continued intermittently. The solution, pull over and restart, this solves the problem. Until now. The power steering went out. It locked up, shuttered, released and no power steering. This occurred on 06feb16. This was in a hotel parking lot and no one was injured.the vehicle was taken into service and the torque sensors were identified as needing replaced. I advised the ongoing situation and was referred to Ford. I contacted Ford at 800-392-3673. I was denied coverage. They were polite but still denied. I was told that they discovered no problem when they tested the system on the recall and it had been too long. If there were any investigations identifying further recalls I would be able to submit for reimbursement. I called the next day and advised the power steering failure of 27jan15 and was again denied coverage. While everyone was polite, the concern is still not addressed. Twice since the recall was performed the steering has locked in a turn. At least six times since the recall the vehicle has lost power steering capabilities in motion. As no one was hurt and there wasn't any property damage, I believe the situation is being overlooked.

- Mishawaka, IN, USA

The contact owns a 2008 Ford Escape. While driving 9 mph, the wrench illuminated and the power steering failed. The vehicle was taken to the dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 94,000. Updated 04/29/16

- Georgetown, TX, USA

The contact owns a 2008 Ford Escape. While driving at approximately 55 mph, the steering wheel started to vibrate violently. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14V238000 (engine and engine cooling). The failure mileage was approximately 140,000.

- Marriottsville, MD, USA

2008 Ford Escape, 122,000 miles. While driving on a city street, I got a message on the display "power steering assist failure" and steering wheel started shaking like this https://www.youtube.com/watch?V=F-lzbzsbo3U and then I lost power steering. After quick research it looks like there was a huge recall (almost million cars) for 2008-2011 Escapes, but mine was not on the list.

- Wheeling, IL, USA

The contact owns a 2008 Ford Escape. When the vehicle was idling, the steering wheel began to shake. While driving at an unknown speed, the steering ability seized. The vehicle was taken to the dealer where it was diagnosed that the torque sensor was damaged and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,800.

- Escanaba, MI, USA

The contact owns a 2008 Ford Escape. While driving approximately 70 mph, there was a complete loss of power steering without warning. In 2014, the contact did not own the vehicle; however, it was serviced by the dealer according to NHTSA campaign number: 14V284000 (steering) even though there was no failure. The power steering control module was updated. Most recently, the failure occurred. A certified mechanic diagnosed that the steering wheel sensor and the affected power steering components would need to be replaced. The dealer and manufacturer denied to service the vehicle under the recall a second time. The vehicle was not repaired. The approximate failure mileage was 104,200.

- Yakima, WA, USA

Power steering module. There was a recall on this vehicle for the power steering. We had the recall performed in Nov 2014. The power steering module went out on February 1, 2016. Although it was not exactly the same thing, it seems related and I would like to know if the recall should have been broader to include this issue as well. The vehicle was stationary when it first began. My daughter had to drive it to the nearest mechanic. When he diagnosed the code, he said it was unsafe for her to continue driving.

- Harker Heights, TX, USA

Daughter is driving my 2008 Ford Escape and was driving home from work when the steering wheel began shaking violently which required her to bring the vehicle to a stop. This required great difficulty due to the loss of power steering and almost resulted in an accident. The Escape was taken to a mechanic which gave her material on the power steering module recall. She contacted Ford and they informed her that the VIN number had been excluded from the recall even though the failure was for the exact reason the recall was initiated.

- Jackson, MI, USA

On 4/29/15 at 74,422 miles I had recall 14S05 completed on my 2008 Ford Escape. They performed a software update and told me this would take care of any future problems. On 1/29/16 around 85,000 miles my husbands was driving home from work on the highway and the power steering went out and almost caused him to lose control of the vehicle. The power assist fault warning displayed on the dash. Now Ford is refusing to pay to fix my car stating the recall is only warrantied for 30 days. They state I need a new torque sensor which is a part that was replaced in some vehicles under this recall. The defective part should of never been left in my car back in April of 2015.

- Milford, OH, USA

The contact owns a 2008 Ford Escape. The contact stated that while making a turn at an unknown speed, the steering wheel became difficult to maneuver and began to vibrate violently causing the vehicle to swerve out of control. The vehicle was taken to an independent mechanic where it was diagnosed that the steering shaft and the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number 14V284000 (steering). The failure mileage was 108,000.

- Duryea, PA, USA

The contact owns a 2008 Ford Escape. While driving approximately 30 mph, the steering wheel began to violently shake. The contact made several attempts to turn off and restart the vehicle, but the failure recurred. The contact took the vehicle to the dealer where it was diagnosed that it would not be repaired because the VIN was excluded from NHTSA campaign number: 14V284000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 154,000.

- Fort Scott, KS, USA

The contact owns a 2008 Ford Escape. The contact stated that after having the U-joint located at the bottom of steering column replaced, the technician informed that the power steering control module failed. As a result, the steering column needed to be replaced. The contact mentioned that three months prior, the vehicle was taken to the dealer to be inspected under NHTSA campaign number: 14V284000 (steering). However, the technician explained that the vehicle was functioning up to specifications and there was no need for repairs at the time. The manufacturer was made aware of the failure, who refused to provide any assistance since the statue of limitation had surpassed. The vehicle was repaired. The failure mileage was 203,077.

- South Lyon, MI, USA

After fueling my car, the power steering stopped working. It's very difficult to steer, but it's harder at low speeds.

- Mechanicsville, MD, USA

In 2012 the steering torque sensor went out and caused the eps to continually fail. We had the parts replaced with factory parts in 2014 by an independent mechanic for $500. In December 2015 the steering wheel began shaking erratically again, indicating torque sensor failure. We had previously received a recall notice from Ford telling us to take our 2008 Ford Escape to the nearest dealership. On January 19, 2016 the Escape was dropped off at town and country Ford in madison, tn. We picked the Escape back up on January 21, 2016. The steering wheel still shook erratically. When asked why the mechanic didn't repair the torque sensor, they indicated it wasn't part of the recall because they're only required to repair based off of vag codes or fault codes. The technician stated that the "dash was lit up like christmas" and he didn't have time to pull all of the fault codes. We left mutliple messages for the service deparment manager and received no response. I contacted the Ford customer service number as directed in the NHTSA recall notice and explained as above. Ford customer service directed me to take the car to a different Ford service center and stated they could not enforce the repairs under the recall as dealerships are privately owned. We have video footage of the steering wheel shaking after the service dates as noted in this complaint.

- Hendersonville, TN, USA