The contact owns a 2008 Ford Escape. After the vehicle was repaired according to NHTSA campaign number: 14V284000 (steering), the power steering sensor illuminated and the steering wheel became extremely difficult to steer. The dealer stated that they recalibrated the torque sensor, but did not replace it because no fault code was found. The vehicle was taken back to the dealer four days later because a fault code appeared. The power steering sensor illuminated, but the dealer failed to remedy the recall once the failure occurred. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 46,068.

- Ashland, KY, USA

The contact owns a 2008 Ford Escape. The contact received a notification for recall NHTSA campaign number: 14V284000 (power steering). The contact stated that the power steering assist fault light illuminated. The vehicle was taken into the dealer and the technician diagnosed the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer declined honoring the recall since the repairs had previously been completed. The manufacturer was not made aware of the failure. The failure mileage was 101,000. Updated 11/12/14 the consumer received a recall notice in the mail. She took the vehicle to the dealer where they updated the modules. A month later, a message appeared on the dashboard that stated power steering assist fault. The consumer was informed the torque sensor needed to be replaced. However, it was not related to the recall. Updated 02/03/15

- Greene, NY, USA

While driving and upon attempting to negotiate a curve noted loss of power steering resulting in difficulty accomplishing curve, stopped at side of road when opportunity presented itself turned off ignition, restarted and vehicle returned power steering. Returned vehicle to place of purchase as was under warranty they were not a Ford dealer, made adjustments to wiring harness they felt was at fault, vehicle performed normally for some weeks. Then vehicle would randomly lose power assist and at times upon startup would not have power steering, each instance was relieved by tuning off and restarting vehicle. After some research and conversations with Ford personal was advised enough problems reported to expect recall and to wait till then for remedy. Upon recall took to local dealer they reprogrammed and assured problem was fixed. Problem returned that pm, returned to dealer they refused to do more work as they claimed recall was done ignoring steps 2 and 3 of recall. Now Ford corporation says I am on my own to repair defective parts.

- Kingsport, TN, USA

Power steering would fail often. At first it would not work right after vehicle was started. After shutting down and restarting it would often kick back in and work. It progressively got worse and about 2 weeks after initial incident it would often fail while traveling on the highway at speeds up to 70 mph. This is my wife's primary vehicle and if something were to happen and the power steering failed at those speeds she would not have the strength to properly maneuver the vehicle out of danger.

- Page, AZ, USA

While driving 2008 Ford Escape electrical steering would quit working while driving down the road and go into manual steering mode. If the vehicle was stopped and restarted the electrical steering would work. Checked to see if the vehicle had a recall for the steering problem online and the vehicle did. Received recall notice for 2008 Ford Escape electrical steering failure recal # 14S05. Took the 2008 in for repairs at ed koehn Ford dealership in wayland, Michigan for repairs. Mechanic stated that steering had to be reprogrammed. Now after the fix (programing) vehicle steering wheel shakes while not in motion while parked. Unable to use vehicle. Ford states that vehicle has been fixed as far as they are concerned. Dealership contacted Ford special services for the shaking steering (while the vehicle is sitting motionless) and dealership advised that this would not be covered under the recall. The steering wheel did not shake until Ford made the repair for the recall. I have contacted Ford customer service twice (1-800-392-3673) which still advises it is not related to the recall. Case #5055156-F5P7bq. The recall states that alternatively, the dealer may have to replace the torque sensor or the steering column. In this case, since the reprogramming did not work the steering column should have been changed. The vehicle was not properly repaired. It appears to be a cheap fix by Ford at my expense. Now Ford wants $950 to make the repair which should have been covered at no cost under the recall.

- Hopkins, MI, USA

The contact owns a 2008 Ford Escape. Shortly after the vehicle was repaired according to NHTSA campaign number: 14V284000 (power steering), the failure specified in the recall notice occurred. The dealer stated that the contact would have to pay out of pocket to have the vehicle repaired again. The vehicle was not repaired. The failure mileage was 59,222.

- Ward Cove, AK, USA

The contact owns a 2008 Ford Escape. The contact stated that while turning the steering wheel, there was a loud abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. The contact stated that the vehicle was included in NHTSA campaign id number: 14V284000 (power steering). The manufacturer was notified of the failure. The approximate failure mileage was 82,409. Updated 09-04-14 updated 11/28/2014

- Chicago, IL, USA

TL-the contact owns a 2008 Ford Escape. The contact stated that when driving at low speeds, the steering seized. The contact also stated that the vehicle hesitated to accelerate when depressing the accelerator pedal and the wrench warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not been notified. The contact received notification of NHTSA campaign number: 14V284000 (power steering) but did not confirm if the VIN was included. The approximate failure mileage was 100,000. Djr

- Detroit , MI, USA

2008 Ford Escape. Consumer writes in regards to vehicle steering recall problems. The consumer stated there has been no recall instructions to the dealers on how to fix the problem.

- Salinas, CA, USA

Steering wheel is loose when trying to start car.the wheel has to be turned several times back in forth in order to start car.it has now become very difficult to start, taking 4-5 minutes of turning and jostling the key to start the car.

- Johnstown, PA, USA

The contact owns a 2008 Ford Escape. The contact stated that while idling, the steering wheel shook and lost power steering. The vehicle was restarted on numerous occasions in order to regain power steering. The vehicle was taken to the dealer, who diagnosed that the torque sensor needed to be replaced. The vehicle was repaired. The contact referenced NHTSA campaign id number 14V284000 (electrical system), however the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 182,119.

- Springfield, MO, USA

My car is under recall for a major safety issue as the steering can go down. I have tried multiple times to get a hold of Ford dealers service departments and cannot even get them to answer the phones in order to get my car repaired. It is a danger and I have no other car that I can drive.

- Parker, CO, USA

The contact owns a 2008 Ford Escape. The contact stated while driving at various speeds the steering wheel became difficult to turn. The vehicle was taken to the dealer who replaced the steering column. The contact was made aware of a recall under NHTSA campaign number 14V284000 (steering), however his VIN was not included on the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000. Updated 10/22/14 the consumer stated the failure occurred several times before being repaired. Updated 4/1/2015

- Anazonia, MO, USA

I responded to a recall notice 14S05. I call the Ford dealer in my area and was given an appointment for 11/5/2014. This is unreasonable. Had I called for regular service that would not have me wait this long.

- Atlanta, GA, USA

The contact owns a 2008 Ford Escape. The contact stated that the steering column seized and the transmission failed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 42,000.

- Camden, AR, USA

Driving in third lane on interstate then all of a sudden it started veering towards the left and had no control. It veered me into the concrete wall and then I stoppped. Both air bags exploded.

- Louisville, KY, USA

Power steering locked up on several occasion upon start up and a couple of times while driving, although speed at the time steering locked up is unknown. Steering column had to be replaced in Jan 2013 at my expense and totaled $1244.60. Due to the recent recall of the numerous Ford Escape's steering, I feel Ford should reimburse me for the expenses related to the defect.

- Newnan, GA, USA

Recently on 2 occasions I was about to make a left turn and my steering became very hard to turn. Once making the turn I had to quickly put my car in neutral and turn the key off and then on and the steering was ok.

- Burlington, KY, USA

For almost a year, to start my car I had to push key in very firmly, then turn. For about one month now, I have to push in, then jiggle in and out until it connects and starts car. Sometimes it takes 5 minutes to find the connection. I don't know if this is related to the problem of having no power steering (power steering comes and goes - usually none) which I understand is also an electrical problem.

- Stuart, FL, USA

Friday June 6th, 2014 at approximately 3:30pm while driving around a moderate curve in good weather conditions at approximately 40mph, the electronic power steering failed, leaving the steering wheel 'locked' in a right turn. Because of the sudden loss of steering, the driver was not able to correct the turn and left the roadway. The vehicle went head on into a large stone lined culvert (approximately 6-8' deep), hit the front end into the culvert wall, flipped across the drive down the other side of the culvert, and then rolled several more times until it came to rest on it's wheels, approximately 20-30' from the initial point of impact. All of the airbags went off. There was no fire, but the engine did smoke. The driver was taken to the hospital via ambulance and, miraculously only had severe strains, bruising, lacerations, and emotional trauma. There were multiple witnesses to the accident.

- Mountain Pine, AR, USA