The contact owns a 2008 Ford Escape. While driving at an unknown speed, the power steering malfunctioned as the steering wheel became difficult to turn. The dealer stated that the steering column needed to be replaced. The manufacturer was notified and confirmed that the vehicle was included in NHTSA campaign number: 14V284000 (steering). The dealer would not repair the vehicle because the diagnostic codes were not associated with the recall. The failure mileage was 85,000.

- Las Vegas, NV, USA

The contact owns a 2008 Ford Escape. The contact stated that while turning at approximately 22 mph, the power steering failed and the steering wheel locked. As a result, the contact's vehicle crossed over the yellow line and crashed head on into another vehicle. A police report was filed. The driver sustained injuries and received medical treatment. The three passengers were uninjured. The vehicle was destroyed. The VIN was not included in NHTSA campaign number 14V284000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 71,191.

- Pine Plains, NY, USA

While driving my steering wheel will lock up which makes it very hard to turn corners.

- Windsor Mill, MD, USA

My wife was turning to pull into a parking spot when the power steering went out. She had to restart the engine to get it working again.

- Waconia, MN, USA

Power steering went out with no warning. It comes and goes now. Usually if car is turned off, it works for awhile. No warning when it goes again--no warning lights or anything.

- Elizabeth, CO, USA

Power steering failure while driving. Power steering goes out.

- Oakdale, MN, USA

Complaint description case # [xxx] in the past I have been a supporter of the "american" company, Ford. Ford has not stood by its product (and post the links that are on the internet concerning your "steering column problem"!) I could have been killed the day the steering column went out!!! I want my money back! $1,300 (I had to replace the steering column, just 7 months after I bought the vehicle. I am definitely of age, I work hard as a graphic designer and know what I am talking about, and know that you have/are robbing the american public, by not doing a recall. (let alone your responsibility in possible injury and even death!!!) in your 2008 Ford Escape there is a problem with the steering column. You; an american company, meaning I am not dealing with some foreign car dealer! I have heard that you have replaced 5 computers in trying to solve the problem with your steering columns. Steering column phoned: 1-800-392-3673 8:46am on March 21st. Case #[xxx]you the owner of the vehicle :yesvin : [xxx] contact informationfirst name : [xxx] last name :[xxx]address :[xxx]: [xxx] state :[xxx], zip :[xxx]email address :[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tomahawk, WI, USA

The power steering goes out while driving or parked. The car needs to be pulled over and restarted. This is very unsafe. The power steering will come back on after the vehicle had been restarted.

- Lexington, MI, USA

The contact owns a 2008 Ford Escape. The contact stated that while attempting to turn at 10 mph, the power steering assist suddenly failed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage was 100,000 and the current mileage was 100,101.

- Woodstock, GA, USA

Power steering stopped working suddenly and without warning while attempting to turn right at a stop sign. I managed to get the car turned, then parked further down the road at my daughter's school. When I restarted the car, the steering worked correctly again.

- Lynnwood, WA, USA

As I was driving, I was about to make a turn and that's when I lost power to my steering wheel. The wheel was very difficult to turn. I stopped my vehicle, shut if off, and restarted. It began to go back to normal but the steering wheel is shaking on it's own. Ever since the first incident, off and on, the steering wheel will have no power. Today, I almost crashed while making a left hand turn. It took all of my strength to make sure I didn't hit the median. I was coming to a stop to make my turn and it went out right then and there. After leaving work today again it failed. I was only backing out when I lost power. I already got in touch with Ford and they did say it's a known issue but not a recall.

- Polson, MT, USA

Sporadic loss of power steering without notice. No error codes. Steering wheel becomes very difficult to steer. Known failure is sensor in steering column. Potential of an accident is high. Canada also has an active investigation. ( [xxx]). information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Eaton, OH, USA

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 30 mph, the steering wheel seized. The vehicle was taken to a dealer where it was diagnosed that the steering sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 154,000.

- Embden, ME, USA

I was driving on a city street when all of a sudden the power steering stopped. It was difficult to steer and turning left was nearly impossible and very painful. I could not turn the steering wheel to park the car. I was very afraid that I would lose all steering capability and get into an accident.

- Bayonne, NJ, USA

I was picking up my toddler from daycare and all of a sudden my steering wheel locked. I was terrified and unable to steer. I turned the vehicle off and tried to exercise the steering wheel and it loosened a little but would keep locking up after a few minutes. Found out later this happened to may other 2008 Ford Escape drivers and they experienced the same terrifying experience of driving and the steering wheel completely locking up. Took to dealership and cost was about a thousand dollars to repair. Had to get a brand new steering column. A month or two later I find out there is a recall for this problem on previous year Escapes, but this seems to be a recall issue for most of them. There should definitely be a recall on 2008's this is very dangerous and scary. If there is a recall issued, I think refunds should be issued to those of us who paid all this money to have these dangerous issues resolved.

- Southfield, MI, USA

I was on the highway with my 2 children and the power steering went out making it difficult to steer and change lanes even with the assist that the vehicle gives. If it was my wife in the care I don't think she would've been able to control it. So I pulled off the highway and read the manual and waited for about 20 minutes. When I tried it again the power steering came back. It thankfully which is not good went out again but I was close to home so I was able to get it home and park it. I looked up the problem online and found that it is a current problem Ford is having and quite common. I checked for recalls but there was none. I hope this doesn't turn into a problem like GM where it costs people their lives. I hope NHTSA can help and get this defect recalled. I was told from the dealer I brought it to (fox Ford) that it was a sensor in the column but they couldn't just change the sensor it had to be the whole column so needless to say $2300 later it was fixed which the money doesn't compare to my kids safety. Again hope you can help!

- Chicago, IL, USA

Starting in about the middle of March, power steering will fail unexpectedly. Since then it has become more frequent. If you just start the car with the steering wheel basically on center, there will be no power steering at all. If you crank the wheel to the left or right as you start the car, the steering will work for a while but the wheel will shake and make a noise when it is on-center. It will then sometimes fail completely after a few minutes. Stopping and restarting the car may get it to work for a while.

- West Bloomfield, MI, USA

When I start my car the power steering wont work. I have to shut the car off and restart it and it will work. I noticed my Escape was leaking fluid took it to the Ford dealer it was the transfer case. After 2500. Its fixed and it should be a recall on both as there are numerous complaints on both of these.

- Black River, NY, USA

I was driving on the interstate and lost steering! by the grace of god I was not killed by a tractor trailer that was next to me. My husband grabbed the wheel as it was locked and we barely made it to the side of the road. Had it towed to Ford. They said there was a tsb and they thought it had a bad sensor. That wasn't the problem. After two weeks of having the car, they replaced the steering column. I paid the $2,000. Bill but don't think I should have to as Ford should be recalling these vehicles! there are many instances of the same situation people have had that I found online. Locally I complained, and the Ford regional office denied my request. I wrote to Ford's president and did not get a reply. If I had died and it got into the news, they would step up, but I am sure they are assessing which would have more financial impact on them. It is clear they do not care about their customers lives. Instead of recalling, they are staying mum. What a shame and a refection on the company.

- Brewster, NY, USA

After starting my car to leave the parking lot from my work, I noticed that the power steering wasn't working as I was backing out. I pulled back into my spot, put the vehicle in park, shook the steering wheel to try to get it to work, and nothing. I turned the vehicle off, restarted it, still nothing. I restarted it once more, shook the wheel while starting the engine and it worked fine. I now have to wiggle the steering wheel while starting the vehicle to make sure that the power steering assist turns on.

- Withee, WI, USA