7.1
pretty bad- Typical Repair Cost:
- $540
- Average Mileage:
- 25,250 miles
- Total Complaints:
- 19 complaints
Most common solutions:
- not sure (10 reports)
- new tires (4 reports)
- continental tires (3 reports)
- ford to replace tires free of charge to rid of this problem (1 reports)
- need different tires (1 reports)
My dealer danced around the problem..Every oil change the tires were supposed to be rotated. I marked them and this was not done one time,don't know about the rest..I was in the auto repair industry for 50 year..It is interesting to here them explain what they do that is totally incorrect. I would think that at least the should do is to coach them on the correct answers,even if the work was done or "NOT" done.. Ford has had previous tire problems in the past...Good luck with your dealership..
- hobbes, Seattle, WA, US
I have very loud tires, but the treads look fine, but according to Ford, I need to replace the front tires.
- lainie66, New Milford, NJ, US
whether you have your windows up or down it is impossible to carry out a conversation without raising our voices. Our friends have noticed this problem within minutes on a road trip. This problem has been present from day one, the dealer keeps saying the tires are not under warranty, rotate tires ( we do at every oil change) . The problem seems to be in the open from reading the many complaints from customers, so why is it Ford don't accept there is a problem here. Ford motto should mean something to the customer but Ford doesn't seem to care too much. Up to now, it is a real pain to travel any distances with this loud noise. Not a happy camper and probably last ford product we will ever purchase.
- legaultnova scotia, Louisbourg, Nova Scotia, Canada
My sister owns a 2008 Escape with the Continental tires and they are VERY loud. I myself had a 2008 Escape with Goodyear tires that were like passenger car tires and it didn't have any of the road noise.
- geraldnc, Garysburg, NC, US
Ford has to find a real way to stop the tire cupping--it brings back memories of tire troubles of Fords past--
Update from Nov 2, 2010: Less air seems better-will need to get more miles on to see the results--
- Bud L., MaysLanding, NJ, United States
took my car in for a tire rotation and they couldn't do it because of the significant wear on the inside front tires. Upon further investigation we noticed the uneven wear on the back tires which would account for the significant road noise. SO annoying!!!!! Apparently the tire issue is not new for the Escape. this is my 2nd one and probably my last.
- elfi0021, Plano, TX, US
. I bought my 2008 Escape brand new with 11 miles on it. After 20,000 km I am greatly disappointed and I have called Ford about this. Their response is that there is no recall and the tires are covered on my warranty and they will give me 40% on a new set put who in their right mind would put continental tires on again. It sounds like I am driving a four by four with mud tires. That is how loud the noise is. The feel is really bumpy and the faster you go it does get worse. I am going to buy new tires. The problem i think is cords have moved. truly believe that Ford should cover this and recall it.
- junk2008, Surrey, BC, Canada
I have the same exact problem. I bought my 2008 Escape brand new with 11 miles on it. I am greatly disappointed and I have called Ford about this. Their response is that there is no recall and tires are not covered on my warranty. It sounds like I am driving an airplane. That is how loud the noise is. The feel is really bumpy and the faster you go it does get worse. I have tried everything as well like alignment, balance, rotating, and now I am going to buy new tires. The problem I believe is from the tires cupping and so that is where the noise comes from. My husband took the vehicle to Brake Check for brakes in the front and they said that it was the shocks. Well there is a way you can tell if it is really your shocks. If you push the vehicle down and it bounces up and down then it is your schocks. I truly believe that Ford should cover this and recall it.
- monicaespinosa, Houston, TX, US
My Continental tires started making a noise. They had excessive tire wear on the edge. They were rotated regulary. (12,000 km) I took them to the dealer and they refused to warrenty the tires. (38,000km) I bought new tires and now they are starting to do the same thing. (30'000Km on tem now) They were also rotated every 10,000 km. I have booked an alignment to fix the problem. An acquaintance of mine had the same problem with the same same vehicle and model year. Is there any recall for this problem?
- Terry A., Blissfield, NB, Canada
I have a 2008 Escape, bought it used with 18,000 miles on it. From day one the Continental tires started to make road noise really bad. I rotated them and it got worse. I'm talking a Wop, Wop, noise like a big 4X4 truck with mud tires. The faster you go the worse it gets. I have read about the Continental tires being junk and I was wondering if anyone has put new tires on and it fixed the problem, and if so what brand tires did you use. The car drives straight, no steering wheel vibration or pulling, no signs of the front alignment being out or a wheel bearing bad etc... Also the tires don't match the mileage, they have almost new tread on them, even my mechanic buddy said the tires can't have 32k on them they look new. I suspect the Dealer had sold another used Escape with low miles and they complained about the tire noise so they swapped tires out, can't prove it but there is no way these tires have 32K on them. Owe to much to get rid of it yet so please if anyone has had the problem and found a solution let me know. I am from Detroit and tried doing the right thing by buying American, it will be my last Ford unless it is a Mazda which Ford owns part of.
- Marty C., East China, MI, US
Tire noise growing louder - had car checked out for a future trip. I was told I needed new tires at an expense of $643.00, I asked at 39000 miles? Response, "well things aren't as good as they used to be, doesn't need to be done right away, but soon." My response, how soon in miles? "2,000-5,000". Why then after looking for tires at Belle, Discount etc is the warranty 60,000? As I stated in previous complaint about brakes, next car will definitely not be American. Too many issues with past GM and Chrysler and now Ford products. Not worth my time and especially my money.
- Susan G., Clinton Township, MI, US
I brought my Escape in for the scheduled oil change and to refuse the Krex additive. I also told them about my front tires are worn on the inside and my rear tires are uneven along the tread (choppy). The service guy tried to tell me that my driving habits are the problem and that I've must've ran over a curb. I was totally pissed of by this guy so I asked for the manager. The manager's fix is for me to purchase 4 new tires at cost and he will not charge me for the mounting, balance, and wheel alignment. With all this I still feel that I've been "SHAM-WOW'D". Is there a mandatory recall on the continental tires or the suspension and steering?
- scamedbyford, San Diego, CA, US
I bought my Escape in February 2008. At approx 3 mos., it suddenly began making a loud "whop-whop" noise in the interior and the car no longer rolled smoothly. It felt like you could feel and hear every road bump and were riding in nothing more than a go-kart. I thought something was wrong with the transmission, so I took it to the dealer. They told me it was the tires and rotated them. It did not even begin to fix the problem. Since then, I have had the tires rotated front to back, diagonally and in order multiple times. I have paid to have them filled with nitrogen and have had the service supervisor and others look at it. I cannot use my hands free I paid $400 to have installed and cannot hold a normal conversation in the car due to the noise.
The dealership and now Ford are claiming it is due to my not rotating the tires more than every 5000 miles. Indeed, my records even showing I took the car to the dealer before 15,000 miles have "disappeared". Problem is, I carpool to work and I have a witness - my carpool partner was there the day the car started with the noise and she also knows the days I took it in as she had to pick me up at the dealer. The dealer told me there was a "quirk" that causes the Escape to go thru tires. Ford is now stating that what he meant was the tires that came on my car have to be rotated prior to 3000 miles. In other words, they are cheap tires and the car has a design flaw that causes copious amounts of road noise. Putting new tires on this car is not going to fix the problem - the car itself is the problem. Judging from what I have read here and other places, Ford is well aware of this problem and are dodging the facts. They should have to replace the tires or put tires on that will last. I have owned 2 Ford Windstars, 2 Ford Expeditions, 1 F-150 and now this Escape. This will be the last car I will ever buy from Ford.
- Heatherly N., Houston, TX, US
I bought my Escape in February 2008. At approx 3 mos., it suddenly began making a loud "whop-whop" noise in the interior and the car no longer rolled smoothly. It felt like you could feel and hear every road bump and were riding in nothing more than a go-kart. I thought something was wrong with the transmission, so I took it to the dealer. They told me it was the tires and rotated them. It did not even begin to fix the problem. Since then, I have had the tires rotated front to back, diagonally and in order multiple times. I have paid to have them filled with nitrogen and have had the service supervisor and others look at it. I cannot use my hands free I paid $400 to have installed and cannot hold a normal conversation in the car due to the noise. The dealership and now Ford are claiming it is due to my not rotating the tires more than every 5000 miles. Indeed, my records even showing I took the car to the dealer before 15,000 miles have "disappeared". Problem is, I carpool to work and I have a witness - my carpool partner was there the day the car started with the noise and she also knows the days I took it in as she had to pick me up at the dealer. The dealer told me there was a "quirk" that causes the Escape to go thru tires. Ford is now stating that what he meant was the tires that came on my car have to be rotated prior to 3000 miles. In other words, they are cheap tires and the car has a design flaw that causes copious amounts of road noise. Putting new tires on this car is not going to fix the problem - the car itself is the problem. Judging from what I have read here and other places, Ford is well aware of this problem and are dodging the facts. They should have to replace the tires or put tires on that will last. I have owned 2 Ford Windstars, 2 Ford Expeditions, 1 F-150 and now this Escape. This will be the last car I will ever buy from Ford.
- Heatherly N., Houston, TX, US
Boise problem developed over about 15000 km. Ford ended up replacing all wheel bearing over 3 visits.
Noise still there, Now they say its alignment but all tires wearing on inner/outer treads evenly. They will not do any more til I get an alignment. They will not replace tires which are the stock Continentals.
- hnoakes, Prince George, BC, Canada
My tires are noisy on the road. Even the mechanic that looked at my SUV for another problem said they were very noisy on the road.
- Crystal A., Teaberry, KY, US
As already stated in the previous complain, Ford wont cover this problem under warranty, but i believe that since it is the original tire that came in the car, and if it is a known problem with Continental tires, then they should be held responsible for fixing it. I believe they spend thousands of dollars on advertising saying that they are "POWERED by US (Customers)" ? Well, unsatisfied customers don't come back...
- amartinsbrz, Gatineau, Quebec, Canada
Continental Tires on this low mileage vehicle were feathering causing excessive noise and vibration. Took to Ford Dealership I purchased the vehicle from they stated to me that there was a design defect in the tread design which causes this and Ford does not cover tires under their warranty. Then I contacted Ford's main customer service they also told me the warranty does not cover this but I should contact a Continental authorized dealer to see what they would do. I did take them in and after reviewing the tires they said there was not a problem but Continental did give me half off the purchase of a new set. I feel Ford knows about this problem and should be responsible for what they put on their vehicles. Tires like water pumps, fuel pumps and too many others to list are purchased from outside sources which are covered by the warranty so tires should be covered also. It seems like I was told by my Ford dealer Ford just put the tires they can get the best price on.
Seems that Ford does not care once you purchase the vehicle and drive off.
- Ron M., Milwaukee, WI, US
road noise seems to be coming from right side of car, as if there is a bulge in the tires..
- fredwontario, Brigton, Ontario, Canada