When driving, the power steering goes out completely, thus making it very difficult to steer the vehicle. The vehicle steering failed in motion. This dangerous condition occurred a couple of times until it finally failed permanently. Checking for recalls, my mechanic noted a recall for this vehicle model and year, but it did not include this VIN..

- Fredericksburg, VA, USA

When I start my Escape most of the time the power steering doesn't work. It was stationary.

- East Chicago, IN, USA

The contact owns a 2009 Ford Escape. The contact stated that when the vehicle was started, he was unable to turn the steering wheel. There was no warning light. The vehicle was taken to an independent mechanic and test driven. The mechanic stated that the torque sensor failed and needed to be replaced. The vehicle was taken to smith town Ford (440 East jericho turnpike, saint james, NY 11780, (631)265-2340 to be diagnosed. The dealer confirmed that the steering torque sensor had failed. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 14V284000 (steering). The failure mileage was 122,000.

- Smithtown, NY, USA

I always have trouble with the ignition I have to try many ways to get it to start the key has to be turned certain ways and it is a struggle every time and I have it turns the steering wheel it is in the shop now because of this issue.. I have had trouble ever since I have had it I cannot just put the key in and start it I have to play wiht it every time

- Ironton, OH, USA

The contact owns a 2009 Ford Escape. The contact stated while driving 55 mph, the screen display started beeping. The vehicle loss power steering assist, requiring extra effort to steer the vehicle. The contact drove the vehicle to an independent mechanic and was informed that similar vehicles were subjected to a recall on the steering. Hoffman Ford (5200 jonestown rd, harrisburg, pa 17112, (717) 657-1600) was contacted and the contact was informed that the VIN was not subjected to a recall. The contact was provided an estimate of approximately $3,000 to have the steering column replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 207,000.

- Harrisburg, PA, USA

The power steering went out without warning. I had driven it to an appt. With no problems and didn't have power steering when I came out 10 min. Later. I read where there was a recall which didn't include my vehicle. This could cause an accident and I feel Ford should repair all of the vehicles with this problem at no cost. I am the original owner of this vehicle and have always had it serviced at the dealership.

- Mansfield, OH, USA

I turned on the vehicle and couldn't move the steering wheel. I turned it off and the on and it worked ok. 3 days later I turned it on again and couldn't move the steering wheel again, this time turning it on and off didn't work. I can't use the car.

- Rio Grande, PR, USA

Steering wheel has locked up while driving down the road, on multiple occasions.

- Monroeton, PA, USA

Lost power steering it come then goes now not working. Very hard to stee. Was just starring to drive

- Rio, WI, USA

I got in my car to drive mid March 2020 and when I turned the key the car started but my steering wheel was stuck and wouldn't turn! I was shocked and tried it again but still the same issue. I look up the problem for the year of my truck a 2009 Ford Escape hybrid and found they had a recall for this same problem from 2008 to 2012 vehicles, so all I want is my truck fixed at a dealership. I called the Ford corporation recall number and they said my vehicle didn't qualify I was wondering why as this is a serious problem you can get in a car crash and die I have a 10 year old son and I am disabled I need my truck to work.

- Oakland, CA, USA

Electric power steering failure...power steering will fail at any given time while driving...only way to reset is to disconnect negative battery terminal for a few minutes...this fix is only temporary...if it happens while turning it is very very difficult to bring back to center...there is a Ford recall on the model year of my foed Escape...this Ford was made at the same plant as the affected VIN #S...Kansas City assembly plant...as I stated, while driving on a busy intersection, the power steering failed to operate making the vehicle extremely difficult to drive...I dont see how Ford doesn't include this car in their recall...thank you

- Dewitt, IA, USA

While driving or stationary, the power steering assist fails and defaults to manual steering. This has happened on city roads, highways, and stationary. The steering wheel will actually snap back while holding it steering. The air conditioner fails to work when this happens as well. This has periodically been happening even though the date listed is today. Ford was contacted and advised my vehicle wasn't manufactured at the specific plant so it shouldn't have any issues (even though it's experiencing the exact issues as the recall) and recommended I take it to a dealership and pay $1500+ out of pocket to correct the issue.

- Fort Mitchell, KY, USA

The contact owns a 2009 Ford Escape. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact drove to his destination. The contact called local dealer courtesy Ford located at 2022T rees St, breaux bridge, la 70517, (337) 332-2145, and the dealer was made aware of the failure. The vehicle was taken to independent mechanic and was informed that power steering needed to be replaced. The vehicle had not been diagnosed nor repaired. The manufacturer was informed of failure and informed the contact that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) in 2012. The failure mileage was approximately 143,000.

- Krotz Springs, LA, USA

The contact owns a 2009 Ford Escape. The contact stated the vehicle was at a stand still and turning on the ignition, when the steering wheel was difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and was needing the power steering assembly to be replaced. The contact called local dealer Ford of londonderry located at 33 nashua rd, londonderry, nh 03053, (603) 434-4141, and the dealer was made aware of the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 160,000.

- Londonderry, NH, USA

About a year ago when vehicle was started it was hard to turn the wheel. Turn vehicle off and back on it worked fine until recently it started doing it again. Turn the vehicle on and back off. Sometimes it works sometimes it doesn't

- Crawfordville, FL, USA

The contact owns a 2009 Ford Escape. The contact stated that upon start of the vehicle, he experienced a sudden loss of power steering without warning. The contact restarted the vehicle and the power steering resumed normal operation. The vehicle was not taken to be diagnosed nor repaired. The contact linked the failure to NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 192,200.

- East Hampton, CT, USA

Complete loss of power steering. No indication on dash. No cel. Restores when restarting several times.

- Spring City, PA, USA

Power steering would go in and out. The steering wheel was hard to turn when trying to turn

- Cedarville, AR, USA

The power steering failed while driving home. I almost had an accident since I wasn't expecting the malfunction. Fortunately I was going slow and was able to control the car's sudden stiff wheel.

- Battle Creek, MI, USA

The contact owns a 2009 Ford Escape. The contact stated that while making a left turn, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact parked on the side of the roadway for a minute before restarting the vehicle and driving to the destination. The vehicle was taken to alberic Ford located at avenida 65 de infantera km. 5.3, parque escorial, Carolina, pr 00984, 787-474-2222, and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic and was made aware of the failure. The manufacturer was not informed of failure. The failure mileage was 142,739.

- Carolina, PR, USA