The contact owns a 2009 Ford Escape. While driving 5 mph in reverse, the steering wheel became difficult to turn to the left. The vehicle was taken to allan vigil Ford of fayetteville (located at 275 glynn St N, fayetteville, ga 30214, (770) 461-1151) where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 107,000.

- Fayetteville, GA, USA

The contact owns a 2009 Ford Escape. While driving approximately 20 mph, the steering ability seized without warning. The vehicle was taken to an independent mechanic who determined that the power steering column failed and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 113,000.

- Medford, MA, USA

The contact owns a 2009 Ford Escape. While driving 55 mph, the steering seized. The vehicle was taken to dean arbour Ford (1001 U.S. 23 North, alpena, mi 49707, 888-232-8051) where it was diagnosed that the steering column was fractured. The vehicle was repaired. The manufacturer was notified and informed the contact that they could not assist. The failure mileage was approximately 63,224. Updated 11/29/18

- Spruce, MI, USA

The contact owns a 2009 Ford Escape. After pulling out of a parking space, the steering wheel seized and required additional effort to safely operate the vehicle. The failure occurred without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column was defective and needed to be replaced. The dealer (bill kay Ford, 2556 S cicero ave, midlothian, il) was called; however, the contact was informed that the vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering); therefore, the contact would be responsible for any repair expenses. The manufacturer was notified of the failure and did not assist since there were no recalls attributed to the VIN. The failure mileage was approximately 75,000.

- Crestwood, IL, USA

The contact owns a 2009 Ford Escape. The contact stated that while driving at an unknown speed, the steering wheel required excessive force in order to maneuver the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 300,000.

- Hercules, CA, USA