10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 41,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My engine locked oil leaking battery dies air bag light comes on SUV shakes rear windshield whippers drain battery constant jumps and road side assistance.
- Philadelphia, PA, USA
The contact owned a 2010 Ford Escape. The contact stated while driving 45 mph, she fell asleep and drove off the road. The front driver side of the vehicle crashed into a tree and flipped several times over. The vehicle came to a stop facing the opposite side of the street. The air bags did not deploy. The driver sustained a right hand and wrist injuries that required medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to impound lot. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The vehicle was destroyed. The manufacturer had not been informed of the failure. The failure mileage was unknown.
- Lyles, TN, USA
Takata recall air bag light continues to stay
- Vidalia, GA, USA
Takata recall. The contact owns a 2010 Ford Escape. The contact received notification of NHTSA campaign number: 16V777000 (air bags). The contact called rivertown Ford at 706-653-7420 (located at 1680 whittlesey rd, columbus, ga 31904) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Columbus, GA, USA
Starting the car with the key. You have to push the key in hard as you are turning it.
- Sherburne, NY, USA
Takata recall / Ford defective product low mileage Escape involved in a frontal crash and rear ended another vehicle (2005 accura) and the air bag system failed to deploy. $13,000 Escape was totaled. This is unacceptable.
- Charlotte, NC, USA
Takata recall
- Fort Lee, NJ, USA
Every time I ask for, recalls look up by VIN it goes to a screen that says, internet Explorer cannot display the web page. I am trying to find out if there is a recall on my vehicle for the airbags, I have a 2010 Ford Escape.
- Fort Wayne, IN, USA
The dashboard air bag light came on, stayed lit for a few seconds and went off. As time has elapsed, the light comes on more frequently. Because the car only had 45-46,000 miles, I did not believe it was a problem. The light was diagnosed 2 days ago at rod baker Ford, plainfield il. I was told by robert that when illuminated, the air bags will not deploy because the air bag module has a short. He also stated he has seen and heard of this before but because it has not happened to more owners, Ford does not consider this a candidate for a recall. My car now has 49,000 miles and I'm faced with a $1,000 repair bill for a key safety system. I understand computerized systems may have more problems but do not believe safety systems should be held to the same 3 year/36,000 mile warranty as something like the radio or power windows. Air bags not deploying is, apparently, not as serious as the back window. I will have the repairs made when the part is available. After owning new Ford products for the past 42 years, this will be my last.
- Lockport, IL, USA
Air bag system spontaneously deployed while car was in motion- vehicle was not involved in collision- just driving down road.
- Royal Oak , MI, USA
- Philadelphia, PA, USA