The Ford Escape lost steering power when I was waiting for the traffic light at the intersection. When I started the car I realized I cannot steering the car to the correct Lane so I ended up to the opposite lane. Luckily today the whole town is in lockdown so there are not so many cars on the road. Otherwise I would have run into a car accident. I had to have this car towed to the dealership and waiting for the diagnosis. I did research on internet and saw this seems to be a common problem for this 2010 Ford escape. It should have already been recalled before this could happen since the recall to fix a similar problem was already been issued in 2014. Ford escape owners should be warned. I had no idea this could happen to a car.

While driving steering wheel became hard to steer - no power steering. Had to pull over. Had to turn key back and forth and re-start several times. Then was able to drive. Happened again a day later. I feel Ford should cover this as a safety item. No matter how many miles you have on your vehicle you should never lose steering!!! No mechanical damage - no warning it was going to happen. Had to take to Ford garage at a great expense to have repaired. This car was built at the Kansas city plant and has reported many failures of the same type - internet is full of them. Had to pay $2,000.00 bill on fixed income. Would like something done. Can't help but wonder if this vehicle was ever recalled for this problem. Please acknowledge you have received our information and are looking into it and hopefully doing something about it.

Power steering failed after replacing the torque sensor (at 111,700 miles). I took it in to be recalibrated as I was told this would fix the problem. Well, it didn't, and I received a new estimate of $1961.71 to replace the entire steering column, which I obviously can't afford. I have lost my job because of this, become behind on my car payments, and now owe $10,000 on a big ass paper weight that I can't use. I have contacted Ford multiple times, and filed a complaint with the NHTSA but so far, I'm just out of luck, out of a job, and soon out of a place to live, all because I bought a freakin lemon from a "reputable" dealer. Why is Ford with all of their billion dollar profits, refusing to honor a recall that is so very obviously the issue? They should be ashamed, they are ruining peoples lives.

The vehicle is at the Ford dealership right now and they are having to ship a torque sensor from Tennessee to Stuart, Florida because they don't have any of these torque sensor replacement parts anywhere in Florida. That might arrive on Monday (2 days from today). I talked to the service manager on Friday (yesterday) They aren't even sure the problem is the torque sensor @ 800+ dollars and are trying to tell me it might need a new steering package at more like 1300+ dollars. Supposedly this problem is difficult to diagnose even with diagnostic codes and diagnostic equipment.

My neighbor is a retired ace auto mechanic and still fixes cars all the time at his home. He is going with me on Monday to the Ford dealership and we will decide what to do after a consult with the service manager. I may just pay for the cost of labor so far at the Ford dealership and make them put what they've taken apart back together as is and have my ace mechanic next door neighbor fix it. I know he will only replace what needs to be replaced.

This should be covered under the same recall as almost a million other Ford Escape SUVs were with EPAS power steering failures. But it isn't. Ford will not make this right.

Ford's recall 14S05 recalled 2008-2011 Ford Escapes with the defective steering torque sensor only manufactured at the Kansas City plant, but mine wasn't covered. BUT, I have the defective part. Ford should stand behind their DEFECTIVE part and replace it in my 2010 Ford. The defective part was not even available before the recall, resulting in replacement of the whole steering column. If the defective part created a replacement part, you would think Ford would honor them as a recall. I am SOOOOOOO done with Ford!

I was making a left turn across traffic taking the kids to school when, without warning, the vehicle stopped turning, made a weird noise and seemed to decrease power. I was able to get the vehicle to complete the turn before the oncoming traffic arrived at the intersection. As soon as the wheels straightened out again, steering returned to normal. At the next intersection, midway through the right turn, it failed again and the 'Power Steering Assist Fault' message flashed on the dash and then disappeared again. It did it again midway through the next left turn, but by this point I was expecting it and was ready to manually force the wheel. Thinking it was a power steering fluid/pump issue I drove the vehicle to a parts store to check the fluid but after not finding a pump and consulting the owners manual discovered it was electric assist. The parts stores carry nothing for this issue, so I turned the vehicle back on and had 0 power steering for the entire drive home.

The Power Steering went out without any warning while driving about 40 mph in the snow. If someone older was driving the car, they would not have been able to control the car, most likely resulting in a serious accident. There has been a recall regarding this problem, but unfortunately, our car was manufactured in March and the recall only covers cars manufactured after September 1. Ford was called and we were told that they would not help with the costs to repair but to save our receipts just in case they expanded the recall. They have had many complaints. I guess someone has to die first before they expand the recall. VERY ANGRY AND FRUSTRATED BY FORD and our local dealer - SCHIMMER FORD!

The power steering left the car as I was making a turn. There was no indication that I was going to lose steering of the vehicle and I was fortunate that no one was close behind me as I limped to the side of the road. If this incident would have happened to my wife I do not believe she would have been able to manage the situation and if it would have been an inexperienced teen driver the situation could have been tragic. The local dealer, where I purchased the car, passes the buck as quickly as it can. Ford seems to know about this problem but continues to deny that there is any fault with them.

I believe that this may be my last Ford product and my next purchase will be a RAV4 which I will park next to my wife's new black one.

Hello! I've had an occurrence with the Power Steering Assist going out in my 2010 Ford Escape. I just purchased this vehicle less than 30 days ago & haven't my the first payment on it. I found out there was a recall for this particular issue. My vehicle was "taken care of" with a system upgrade in August 2014. This latest incident is regarding the same issue & I'm in the process of trying to get Ford & the dealership to re-open the recall to fix it, since I've found that it's an ongoing issue, and the dealerships are saying that since the system upgrade was done, that it closes out the recall. The dealership quoted me about $700 total to fix it. I contact Ford Customer Service & they "opened an investigation" & then put it all on the dealership to fix it the right way. When I pressed Ford Customer Service on speaking to a supervisor, on the 3rd phone call, they pretty much told me that there wasn't one available at that time & they would probably tell me the same thing. After contacting the dealership back about the "investigation" they told me that I would need Ford to agree to fixing it....basically they are both putting the issue off on each other to fix the problem. The right way to fix this problem would be/would have been to replace the shaft torque sensor, not just a system upgrade on the recall. I have an uncle who works at a Ford plant who is also helping me to get this recall re-opened, due to the safety issues. I would like anyone to please feel free to comment as to if they've had any luck with getting Ford to actually take care of this issue when it has occurred for a 2nd or 3rd time. Thank You for your time & any assistance!