Power steering sensor fault

- Jefferson, WI, USA

The contact owns a 2010 Ford Escape. While driving approximately 5 mph, the power steering assist fault warning indicator illuminated and the vehicle became difficult to maneuver. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the torque sensor electrical fault was the cause of the failure. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The contact stated that several unknown dealers and the manufacturer were notified of the failure. The approximate failure mileage was 157,000.

- Cleveland Heights, OH, USA

The car was in motion on a county rd and I lost power steering. After getting off the road and parking the car I could not get it out of the parking space. I had to call my daughter to do it. I was told the car was recalled and I had it done Aug of 2014. They must of replaced it with the same faulty part because 4 years later the same part went it cost me $1,290.38 to replace it. A part called cl8Z 3C529 D :column asy steering 1@$834.28.

- Chester, NY, USA

The contact owns a 2010 Ford Escape. While driving 20 mph, the steering seized and the traction control warning indicator illuminated. The contact attempted to turn onto a side street, but the vehicle would not turn at all. The contact managed to turn into a parking lot and turned off the vehicle. Once restarted, the vehicle operated normally. The vehicle was driven to kisselback Ford (1118 13th St, St cloud, fl 34769, (407) 892-5477) where it was diagnosed that a new power steering control module needed to be installed. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 55,800.

- Kissimmee, FL, USA

Power steering failed when arriving to job site as I pulled in the dash board flashed power steering fault and that was it no more power steering. Noticed that on the way to work had a ghoast steering the steering wheel moved on its own it twetched on own 50 miles later it went out

- Escondido, CA, USA

My power steering assist failure lite is coming on and my steering is real tight. It turns ok when moving but real hard to turn when not moving..heard there is a recall for this but it seems not for my Ford

- Westerly, RI, USA

Exiting highway when power steering was lost. Pulled over to side of road and shut off vehicle for a minute or less. Restarted vehicle and power steering resumed. Contacted dealer they said bring it in for inspection. Could find no faults. Said steering column would need replacing but wasn't covered by recall for same problem because recall stopped in 2014. This is a known problem with this vehicle and definitely a safety problem. Ford should still be responsible for this defect and to fix it. Vehicle has only 52000 miles on it. Vehicle was in motion when this happened. Vehicle was serviced for recall in 2014 but no problem was found at that time.

- Milford, CT, USA

Power steering went out spontaneously while driving on city street. Car was impossible to maneuver and had to be towed to repair center. Was repaired for cost of $1500. Recalls were checked as mechanic said this was not a common problem, and many recalls for this make, model and year were found, but my VIN number was not. Clearly this poses a real safety issue and should never happen.

- Oakwood, OH, USA

The contact owns a 2010 Ford Escape. The contact stated that the power steering was failing. The steering wheel was stiff and the steering warning indicator illuminated on the instrument panel. The vehicle pulled to one side when the power steering malfunctioned and the steering was very rigid. The manufacturer stated that there were no recalls on the vehicle. The dealer was not contacted. The failure mileage was 120,000.

- Naylor, GA, USA

Takata recall the power steering assist system quit while I was driving. I almost hit a car head on. When I looked up how to fix this problem I found that there was a recall for the Escape with the same model year as mine. My Escape was built out of the kc plant were the recall was issued.... the bad part my vehicle is not part of the recall

- Warnerville, NY, USA

My steering wheel started to shake real bad when driving, parked, and when just sitting and now it it saying the power steering assist is at fault and I can not move my wheel at all I was getting ready to leave work

- Monroe, MI, USA

The contact owns a 2010 Ford Escape. Before parking the vehicle, the contact heard an abnormal noise from the steering wheel area. Upon driving the vehicle and attempting to make a left turn, the steering wheel seized. The steering wheel was extremely tight and difficult to maneuver, which caused the contact to briefly coast the vehicle off the road. There was no warning indicator illuminated. When the vehicle was turned off and restarted, the computer to release the steering wheel ability was reset. The vehicle was safely driven to the contact's residence and parked. An appointment was scheduled on November 13, 2018 with bommarito Ford (675 dunn rd, hazelwood, mo 63042, (314) 895-0600), but the cause of the failure could not be determined. The vehicle was excluded from NHTSA campaign number: 14V284000 (steering); however, the vehicle exhibited the same failure listed in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,024.

- St Louis, MO, USA

While driving at a low rate of speed the power steering malfunctioned and the steering wheel pulls extremely hard to the left.I was on a city street and thankfully not on the highwaynow every time the vehicle is started the steering automatically (and by it's self) turns hard and fast all the way to the left. This happened at about 156,000 miles. The vehicle was taken to a Ford mechanic but could not be diagnosed. There are no codes or indicator fault lights or warnings. It ws made at the Kansas City planet but is not included in the recalls. I guess someone will have to die or worse take the life of someone else because of this malfunction.all of the complaints about Ford's electronic steering and still nothing being done. Makes you wonder who's really calling the shots here.

- Jerseyville,, IL, USA

Recently I've noticed issues with my power steering. I understand there was a recall for certain Escapes, but mine was not included in that recall, despite being from the same plant. I hear a click and then my power steering goes out. There is a click right before it goes out, and a click right before it comes back on. It happens multiple times while driving. This loss of power steering at first lasted only a few seconds when I first noticed it last week, but just in that short period, the time has increased at each occurrence. I've only driven my car three times in that week, and at the last occurrence, the power steering was out for closer to a minute. This only occurs while I am in motion, and happens whether I am turning or not and shows no discretion whether I am on a city street going 30 mph or highway going 55-65 mph.

- Buckhannon, WV, USA

Loss of power steering. Ford closed the recall on the vehicle after having it checked but nothing had been replaced. Now vehicle loses power steering in the middle of a turn and Ford refuses to make updates to replace the steering column or update the software. All american Ford in paramus, NJ agreed that my vehicle should be fixed under the recall but Ford corporation refused to reopen the recall even though nothing had ever been replaced or repaired under the recall. Recall number is 14S05

- Ridgewood, NJ, USA

I was backing out of a parking space when a beep sounded and message "steering assist light came up. I went to branford (Connecticut) Ford and they said the steering column needed replacing. Without this it could jam and cause and accident. Car also had strained starting. They said battery was weak. Replaced battery. Next day same problem starting. Obviously not the new battery..

- New York, NY, USA

The contact owns a 2010 Ford Escape. While making a left turn, the power steering failed and caused the contact to have to drive the vehicle using manual steering. The dealer (rice Ford-Lincoln, 436 w 250N, warsaw, in 46582) stated that the vehicle's previous owner brought the vehicle in to be repaired per NHTSA campaign number: 14V284000 (steering) in August of 2017. The manufacturer was notified and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was 223,000.

- Sidney, IN, USA

The contact owns a 2010 Ford Escape. The contact stated that the power steering assist fault warning indicator flashed and the electric power steering failed to function. The failure caused the steering wheel to operate manually and became extremely difficult to turn in either direction. The failure occurred intermittently. The dealer (freedom Ford Lincoln Inc, 151 woodland dr sw, wise, va 24293, 1-(866) 680-5107) indicated that a diagnostic appointment would need to be scheduled. The vehicle was not included in NHTSA action number: DP15001 (steering) and NHTSA campaign number: 14V284000 (steering), but the failure was identical. The manufacturer was contacted and did not assist. The failure mileage was not available. Consumer state it was the power steering assist fault.

- Duffield, VA, USA

The contact owns a 2010 Ford Escape. While driving 5 mph, the steering wheel seized. The contact had to manually steer the vehicle. Northgate Ford, Inc. (3600 pine grove ave, port huron, mi 48060, (810) 984-5011) stated that they could not assist with the failure. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 141,000.

- Port Huron, MI, USA

The contact owns a 2010 Ford Escape. The contact took the vehicle to fox grand traverse Ford Lincoln Mercury (3464 us-31, traverse city, mi 49684, (231) 922-2000) to be repaired per an unknown recall, but the power steering assist unit that the dealer performed a computer update on malfunctioned. As a result, the contact's vehicle did not have power steering ability. The vehicle was taken back to the dealer who claimed that the recall repair was performed and attempted to charge the contact for the repairs. The manufacturer advised the contact to take the vehicle to the dealer where he would be charged for the repairs. The failure mileage was 145,268. The VIN was unknown.

- Manistee, MI, USA