The contact owns a 2010 Ford Escape. The contact purchased the vehicle from a private owner. The vehicle was included in NHTSA campaign numbers: 14V284000 (steering) and 16V777000 (fuel system, gasoline), but had not been repaired prior to being purchased by the contact. Shortly after she purchased the vehicle, there was a sudden loss of power and the check engine and other unknown warning indicators flickered. Also, all of the instrument panel gauges failed to function. The vehicle was unable to be safely driven. A dealer was not contacted. The manufacturer was notified of the failures. The approximate failure mileage was 211,000.

- Thomaston, ME, USA

Drove to work everything okay, came out to visit a customer started up and no power steering.

- Toledo, OH, USA

The contact owns a 2010 Ford Escape. While driving approximately 70 mph, the power steering assist fault warning indicator illuminated and the steering wheel became difficult to turn. The contact pulled the vehicle over to the side of the road and turned off the engine. When the vehicle was restarted, the power steering went out completely. The vehicle was driven to the contact's residence and then taken to lasco Ford (2525 owen road, fenton, mi 48430) where it was awaiting diagnostic testing. The manufacturer was notified and stated that the VIN was excluded from NHTSA campaign number: (steering). The vehicle was not repaired. The approximate failure mileage was 299,450.

- Davison, MI, USA

The contact owns a 2010 Ford Escape. The contact stated that the electric power steering warning indicator kept randomly flashing and a warning chime sounded each time the failure occurred. Also, the steering wheel became extremely difficult to turn in either direction. The vehicle was not diagnosed by a dealer. The vehicle was excluded from NHTSA campaign number: 14V284000 (steering), although it exhibited the same failure as listed in the recall. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The contact was advised to have the vehicle repaired by a dealer. The vehicle was not repaired. The approximate failure mileage was 120,000.

- Detroit, MI, USA

While taking the kids to school, I was making a left turn across a busy road when, without warning, the vehicle stopped turning, made an alarm sound and seemed to decrease power. I was able to complete the turn just before oncoming traffic arrived at the intersection. As the wheels straightened out, the power steering returned to normal. As I made the next right hand turn, it again cut out in mid-turn and the 'power steering assist fault' message flashed on the dash. During the next left-hand turn, it again cut out mid-turn but this time I was expecting it and had no trouble forcing the vehicle to complete the turn. This time the fault message stayed on and there was no longer any power assist. I drove the vehicle to a parts store expecting it to be a problem with the power steering pump or a low fluid issue only to discover in the owners manual that the power assist is electrical, not hydraulic. I asked the parts store employee to run a scan on the vehicle and when he saw the vehicle/message he told me the scan wouldn't do any good with that issue and it was going to be a very expensive trip to the mechanic. When I turned the vehicle back on, the 'power steering assist fault' message stayed on without any power steering. When I arrived home, I researched the issue and found that there are recalls for 2010 Ford Escapes from the Kansas City plant, but a check of the Ford recall database shows no such recall for my specific vehicle. On a vehicle with only 96,823 miles, I would not expect a critical safety component to unexpectedly fail. This vehicle is normally driven by my girlfriend (who actually owns the vehicle) and while I was able to complete the turn in those conditions without an accident, I am not certain she would have been able to do so.

- Fort Wayne, IN, USA

Was in Ohio, rainy day, tried to make a left turn and lost power steering. Very difficult to turn the wheel and thankfully didn't hit anything. Parked, looked to see if it was regular power steering (where I could find a place to add fluid if it was low-came to realize my car has an eps system), ate lunch and when I came back after letting the car sit for about half an hour power steering was active and responsive again. Was fine on trip back to Michigan but wondering when it is going to go out on me again.

- Clarkston, MI, USA

While in the middle of a turn on a city street the electronic assisted power steering failed without warning nearly causing a crash. The posted recall associated with this failure is 14S05 and this VIN should be included.

- Reading, PA, USA

I lost power steering while driving on a highway. It happened unexpectedly and it caused the steering wheel to jerk on me.

- Ettowah, NC, USA

On three occasions, the power steering has gone out in the middle of turning, once on a street and twice in parking lots. Each occasion was during cold weather (generally around freezing). On each time, shifting the car into neutral then turning the car off and on again before re-engaging the transmission resulted in the power steering returning.

- Columbus, GA, USA

Luckily my wife was driving at a slow rate of speed and only a block from the house, when with no warning lost power steering. The dash lit up with power steering assist fault. After researching I found many instances of this happening and fire having a recall on 2008-2011 Ford Escapes. Once going to my local Ford service center I was informed that my vehicle was not one of them. Clearly a safety issue they need to fess up to.

- Globe, AZ, USA

The contact owns a 2010 Ford Escape. While making a turn at a stop sign, the steering wheel seized and the power steering assist indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering motor failed. The mechanic repaired the steering wheel, but the failure recurred ten months later. The dealer was not contacted. The manufacturer stated that there was no recall and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 156,000.

- Broken Arrow, OK, USA

The contact owns a 2010 Ford Escape. While reversing out of the driveway, the steering wheel seized and caused the vehicle to crash into a fence. There were no injuries and a police report was not filed. The vehicle was taken to an independent mechanic and it was diagnosed that the steering torque sensor was faulty. The vehicle was not repaired. The local dealer (mac haik Ford pasadena in pasadena, tx) was notified. The manufacturer was not notified. The vehicle was not included in NHTSA campaign number: 14V284000 (steering), although the vehicle experienced the failure listed in the recall. The failure mileage was 42,000.

- La Porte, TX, USA

My vehicle had a power steering assist fault recall in 2014, NHTSA campaign # 14V284000., Ford recall # 14S05. I brought the vehicle in to Ford in August 2104 to correct the problem. The power steering assist fault sensor just came back on. I do not have any power steering. I contacted a Ford dealership and they informed me that once they corrected the problem in 2014 their obligation ended. They said that there is no warranty on the correction. The same problem is back again.

- New Milford, CT, USA

While driving heard pop noise. Car was not driving right and skid hazard light went on. As I was going very slowly on side roads, I got to a point where the steering wheel could turn back and forth but I could not change direction of car. Car was towed to a mechanic. Two mechanics with 30 years experience each said that they had never seen anything like this before. They removed and replaced steering gear assembly and steering column. This was a catastrophic failure an should never have happened! lucky for me I was on back roads.

- Broomall, PA, USA

The contact owns a 2010 Ford Escape. While driving at an unknown speed, the steering wheel seized. The vehicle was taken to the dealer (ron tirapelli Ford, 4355 w jefferson St, shorewood, il 60404) where the technician stated that the symptoms were due to an unknown recall repair performed in 2014. The manufacturer was notified and confirmed the information provided by the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 98,000.

- Plainfield, IL, USA

The "power steering assist fault" light came on and I loss the power steering ability as I was driving down the street. Good thing I was on a city street and not going fast. I was told that there were no open recalls on this, but in 2014 there was a recall, but to update the software only unless the power steering had actually gone out. I want to know how did updating the software fixes the issue" I was forced to take it to a dealership, and was told there were no open recalls, and that it will be about $1,800 to fix. Why is Ford not issuing another recall to take care of the numerous complaints for this failure" it's so unfair that this was going to be a problem eventually, and Ford slapped a band-aid on it so as to not take responsibility for their error. I guess if someone gets injured seriously enough, then maybe they'll do something. Unfortunately, I have to pay for my car to be fixed, but I am going to do all that I can to get someone to listen to my concerns regarding the so call "recall" that didn't fix anything. Never again will I buy a Ford vehicle.

- Cleveland, OH, USA

The contact owns a 2010 Ford Escape. While driving approximately 60 mph, the steering wheel seized. The vehicle was taken to an independent mechanic who informed the contact of NHTSA campaign number: 14V284000 (steering). The contact stated that the vehicle was serviced per the recall in 2014 at dowling Ford (1011 S main St, cheshire, ct 06410, 203-272-2772). For the recent failure, the vehicle was taken back to the same dealer and the technician confirmed that the software for the pscm was updated according to the recall remedy and the recall repair could only be performed once. The dealer did not locate a failure and no repairs were made. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 140,000.

- Wallingford, CT, USA

The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 95 mph, the vehicle stalled with the wrench light illuminated. The vehicle was abel to restart but the failure recurred and the vehicle did not restart. The vehicle was towed to the advantage Ford of stuart dealer (772-287-0955, located at 4000 SE federal hwy, stuart, fl 34997) where the technician diagnosed failure as being the throttle body sensor needing replacement. The vehicle was repaired. The failure recurred two years later. The vehicle was taken back to the same dealer and the throttle body sensor was replaced again. The failure recurred several times. The manufacturer was made aware of the failure and referred the contact back to the same dealer who provided a loner vehicle and performed a diagnostic test. At that point, the contact received notification of NHTSA campaign number: 14V284000 (steering) the vehicle was repaired. The failure recurred a year later. The contact later received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The vehicle was not repaired. Parts distribution disconnect. The failure mileage was approximately 100.

- Hobesound, FL, USA

2010 Ford Escape. Consumer writes in regards to issues with steering. The consumer requested for NHTSA to hold a public hearing to resolve power steering issues. The vehicle would consistently lose power steering while driving.

- Kinston, NC, USA

Recall 14S05. I received a recall notice regarding my power steering shortly after purchasing this vehicle. I took it in as instructed. The dealership "reprogrammed it" as instructed by Ford. Now the torque sensor that was also under same recall is out and they will not fix it. They are telling me the recall was satisfied. After doing some research and reading other stories about the same issue I feel this was a scam by Ford to satisfy the recall. They are pushing the cost to the consumer. The reprogram is just a warning that the steering is going to fail it was never any fix. The sensor should have been replaced. This is a safety warning on their own admission when you call to inquire about the recall. I really think this is wrong on every level.

- Quincy, MI, USA