10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Brand new 2010 Ford Escape exhibits harsh, unilateral "clunk" on passenger side while traveling over bumps and dips as if rebound action of shock is failing. This clunk occurs at posted speed limits and may cause a loss of control at higher speeds or more severe bumps or potholes. The local Ford dealer test drove with me and they were initially alarmed, but after driving other Escapes, the same clunk occurs and I was told this is a normal operating characteristic. This is my 2nd Escape and my 2006 does not exhibit this clunk, nor do any other of my vehicles.
- Dana Point, CA, USA
- Douglas, MA, USA