8.0
pretty bad- Typical Repair Cost:
- $790
- Average Mileage:
- 47,900 miles
- Total Complaints:
- 10 complaints
Most common solutions:
- not sure (7 reports)
- replaced AC system (2 reports)
- replace the evaporator (1 reports)
The a/c in my 2011 Ford Escape stopped working at the end of summer 2017. I've been afraid to take it in to get it looked at because of all the reports of people having to pay to get the entire a/c system replaced. My car only has 56,000 miles on it in May 2018 and I shouldn't have to be dealing with any issues at this point, let alone an issue that could potentially cost me $4,000+!
- Ben R., Syracuse, NY, US
2011 Ford Escape with air conditioning that only runs when it is not hot! Have had it in the shop 3 times and it is in again today! They have tested the compressor, the system and put new refrigerant in it and still has the same problem! There are no leaks according to the shop! I am so tired of this! I have never had an issue with any of my Fords before this happened!!!!! What could be the fix to this?
- Pierre V., Hammond, IN, US
I looked into this issue and it seems it is a common problem on lot of Escapes. I was afraid to go to the dealer since I read that it might cost 4000$ to fix it. I am not I will buy from Ford again.
- Joe H., Montreal, QC, Canada
Was experiencing issues with vehicle not blowing out air on first two settings. I had the Motor Blower Resistor replaced and that fixed the issue, however the A/C was still blowing out only warm air. I brought the Escape back in for service and they said the Motor Blower Resistor they replaced had gone bad again. They replaced that, however the vehicle STILL blows out warm air when it is hot out. This seems to be a common problem with the Ford's and I am still waiting for the issue to be resolved.
- kurtct, Milford, CT, US
The AC of my Ford escape 2011 was not cooling in September 2014, complained at an authorized dealer workshop and was told it was fine so I had the gas refilled. In November the problem re-occurred and I had the gas refilled again. I again complained in December 2014 when I had a turtle problem, the company insisted the AC was fine. The problem again re-occurred in January and I am being told it's out of warranty and will not be fixed.
The problem started before the warranty expiration but noting was done. The cost of fixing it is out of reach and I understand it's a specialized service due to the position of the evaporator. Now I am stranded with a car of 3 years + with such complaints, when 10 years car from other manufacturers don't have such faults. I have suffered so many major faults on this car that makes me believe it's not a good buy.
- adebimpeo, Lagos, Lagos, Nigeria
Is it wrong to see that I am not the only one that has had a complaint about the AC stopping and being told that I need to spend $4100 to replace the entire AC unit. I was told a decadent back has broken in the evaporator and compromised the entire ac system.
At 40,000 miles the AC unit should not have to be replaced . This seems like it is a Manufacturer defect in the decadent bag . I saw that one person that made the complaint, was offered to have 1/3 of the cost covered by the manufacturer.
How many more of these units have gone bad right after the Ford warranty has expired.
I am not happy. I am checking into this further.
- spunky, Chantilly, VA, US
There's no way at 40000 miles your air condition should stop working, the car is not that old for this to be happening, I'm not very happy.
- Christine P., Weirton, WV, US
Low setting on A/C doesnt work. Difficult to fix in Mexico.
- aashimama, Reno, NV, US
The dealership replaced the whole AC system and even though I was slightly over my warranty as well....but for this to happen without any cost to me I had to raise quite a fuss. There is no reason why a 2011 vehicle has an AC problem when I use it, what, 3 months out of a year. I would not recommend this vehicle to anyone!
- Tamara M., Maple Ridge, BC, canada
I have noticed that many ford SUVs have issues with the AC. However no recalls from Ford. I will not buy another Ford. My mechanic told me they have replaced may Escape Ac's.
- Tammy C., Des Moines, IA, US