The contact owns a 2011 Ford Escape. The contact stated that while his granddaughter was driving 30-35 MPH, the steering wheel was difficult to turn. The air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was not contacted. The failure mileage was approximately 206,550.

- Brunswick, GA, USA

Police report; brunswick, oh 2002113 1/16/2020 unit 2 was traveling North on marks road. Unit 3 was South bound on marks road attempting to make a left turn onto sleepy hollow road. Unit 1 was traveling South bound on marks road. Unit 1 crossed left of center to avoid hitting unit 3. unit 1 struck the rear left corner of unit 3 and then struck unit 2 head on. Driver and passenger of unit1 reported no injuries, they were cleared by ems. Driver and passenger of unit 2 reported injuries and were transported to southwest general (er) brunswick campus. Driver of unit 3 reported no injuries. The driver of unit 1 was sited in violation of orc 4511.21A assured clear distance (speed). Citation number; T44852 the airbags in unit 2 did not deploy. Air bags in unit 1 deployed front and sides. Insurance claim number: Progressive 205164024 car has been released to insurance company. Title has not been signed over to them yet. Trans-county towing, 585 state street, medina, oh (216-407-5282) said the car was totaled. Insurance company has not reported their results of inspection. I have photo of cars and injuries but don't know how to download them. Police also took photos.

- Brunswick, OH, USA

"takata recall" on May 11th 2019, my auntie and I were involved in a accident that was no fault of my own. A black Toyota stop in front of when us, I hit the brakes on impact, the airbags deployed and blowup in my face, knocking out one of my crowns and shift my teeth, I went to the dentist office after leaving the hospital, the doctor told me I swallowed particles and my left side of my face would not stop hurting, I also let the dentist know the airbag blowup in my face, he found my root canal was framed in half, in order to fix the problem I would have to pay $12,000 of my own money to repair the tooth and other damage teeth that were shifted or I would loose them in the future, I haven't smiled sense.I was driving North bound on highway they were traveling East bound at a four way crossing into a gas station.

- Crestview, FL, USA

Takata recall

- Weeki Wachee, FL, USA

Car was involved in a side impact accident and the side airbags did not deploy.

- Englewood, CO, USA

The contact owns a 2011 Ford Escape. While the contact's wife was driving approximately 5 mph and attempting to make a left turn, the power steering suddenly failed. The vehicle became difficult to maneuver and the contact's wife had to have the contact assist with driving the vehicle. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The contact found a recall regarding the power steering, but the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

- Chestertown, MD, USA

The contact owned a 2011 Ford Escape. The contact stated that while the vehicle was being operated on wet road conditions, it hydroplaned and the contact lost control of the vehicle. As a result, the vehicle was involved in a front end collision. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer and the dealer were not notified of the failure. There were no injuries, which required medical attention. The failure mileage was approximately 120,000. The VIN was not provided. Updated 10/31/17 updated 10/31/2017

- Halifax, PA, USA

Driving a 2011 Ford Escape, and while waiting at a stop light heading South at a major intersection, upon the light turning green, I proceeded to enter the intersection at approx. 10 mph. Next thing I know, I am T-boning a car that ran the red light entering the intersection from the East at 40 miles and hour. I was unable to see her approach because of a large truck on my left that was turning left to go East. The impact spun the car that ran the red light around 180 degress then hit a third car and stopped. There were no injuries amongst any of the parties involved in the accident. My concern is that my airbags did not deploy. The total front of my car was smashed in and the bumper just about torn off. Damage incurred by my car made it a total loss. Driverwho ran the red light was ticketed by the police. Looking at the damage to the front end of my car, the airbags should have gone off.

- Lockport, NY, USA

My wife was in a accident involving her 2011 Ford Escape. She was hit in the front end by another vehicle and her car was totaled. Her air bag didn't deploy!! she was beat up and bruised quite a bit but was lucky to not have any broken bones. I believe that if either vehicle were traveling faster than they were she might had been severely injured if not killed. I sent Ford the info including the VIN number 3 days ago and have not had a reply. Do you think this was an anomaly or have you heard other Ford Escapes with the same issue?? my wife had stopped at a stop sign and said she looked both ways then proceeded to pull making a left turn when the other vehicle approached her from her left and struck her in the front end on an angle. The entire front grill and bumper were both knocked off pushing the radiator into the engine. My wife was cited for failure to yield.

- Fishersville, VA, USA

Occupant control module in passenger seat is faulty. I am told that the passenger airbag or all airbags may or may not inflate in a collision. There are no known recalls for this issue. There was no known damage or incident that caused this system to fail. It occurred slowly over several months and eventually quit completely. The passenger and driver airbag light comes on and stayed on permanently after several seconds of the car's ignition being on or the car engine running. The invoice from the diagnostic is attached.

- Deshler, OH, USA

Driving down a city street road at night 55 mph a deer jumped from side of the road to cross hit the deer had to pull over car started smoking radiator fluid everywhere the car was totaled. The air bags never deployed. I was hurt and I had 4 passenger, all were wearing seatbelts including myself. I didn't file a police report as I figured it was a deer what are they going to do arrest the deer. I could not afford the repairs or payments for the vehicle anymore so I voluntary gave back my vehicle to the company.

- Holly, MI, USA

The contact owned a 2011 Ford Escape. The contact stated that while driving at 55 mph, the contact became distracted and crashed into the rear quarter panel of another vehicle. The air bags failed to deploy. The contact and the front passenger sustained minor bruises that required medical attention. A police report was filed. The vehicle was towed and deemed destroyed. The manufacturer was notified of the failure. The failure mileage was 47,400.

- Sapulpa, OK, USA

I investigated a traffic collision involving a 2011 Ford Escape that sustained significant front end damage during the event. The airbags failed to deploy during the collision after the vehicle sustained damage to the entire front bumper area to include the buckling of the hood area. I have photographs of the vehicle damage I can E-mail showing the vehicle and damage sustained. Injuries were incurred from parties in both vehicles (2 car collision). Please contact me at the madera police department for further information regarding this incident and my concern for the airbags failing to deploy...updated 10/15/15

- Madera , CA, USA

The contact owns a 2011 Ford Escape. While driving 35 mph, the vehicle stalled and the entire instrumental panel failed. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. The contact sustained a mild concussion and bruises to the body that did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The failure mileage was 53,000. Updated 7/1/15 the consumer stated while driving the lights flashed, ignition system stalled, brakes failed, and the steering locked up. Updated 9/15/2015

- Woodland Hill, CA, USA

The contact owns a 2011 Ford Escape. While making a left turn at 20 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The driver side air bag deployed but failed to inflate and the side air bags failed to deploy. The contact sustained head injuries and the rear passenger side passenger sustained head injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.

- Olathe, KS, USA

I just got off the freeway on ramp and slowed for traffic. Traffic just started to go so, I just took my foot of the brake and slowly proceeded to move, when out of nowhere I was thrown forward and out of my seat. The violent impact pushed my vehicle into a truck in front of me, that impact caused me to fly backwards and my driver's seat broke. My concern is that the airbags didn't go off and my seat broke causing injury. The seat should have never broke.

- Goodyear, AZ, USA

My fiance was driving my Escape and had an accident she rearended a truck and none of the airbags went off and the motor was pushed all the way back to the firewall.

- Sterling, MI, USA

The vehicle was taken into a Ford dealership to be serviced and after that the control module for the airbags went out. The part had to be ordered and while we were on vacation the steering began locking up and the traction control lights began showing disabled. Also, the car began saying to resync something because the tire pressure was low when it was just fine. After returning from vacation and the steering column totally locking up several times, the dealership now tells us that additional control modules are out. When the steering locks it requires stopping no matter where you are at and turning off the vehicle to reset and then starting it again. This probably happened a dozen or more times on busy highways. This vehicle is roughly three years old and they can't even say why the modules are continuing to go out and if fixing them will even solve the problem. The dealership also indicated that the traction control issue could cause the vehicle to roll on curvy roads. I spoke with customer service and they said to bad, this is not on their list of items that they have to fix. They will let engineering know but no guarantee that they will even respond to this issue. Will never buy a Ford again in this case as this is going to cost roughly $2500 - $3500 to fix and nothing to say it won't go out again. I have never had an electronic control module go out on any other vehicle let alone after 3 years and Ford is not helpful.

- Topeka, KS, USA

2011 Ford Escape. Consumer writes in regards to air bag and seat failure. The consumer stated when she was rear ended, her head flew forward and hit the steering wheel with her mouth, then flew backward, where the back of the seat collapsed, which allowed her to fly back and land at a partially reclined position. For approximately 20 minutes, she laid in the vehicle, suffering from muscle spasms, trying to determine if she could stand up. The consumer was diagnosed with a concussion and whiplash.

- Simpsonville, SC, USA

I was T-boned while making a right hand turn in the driver's door. I was driving the car. The damage resulted in $15,500 + resulting in a total loss. I went to the er suffering from head trauma. I sustained a significant concussion, was out of work for 1 week. My air bags never went off.

- Bellevue, WA, USA