The contact owns a 2011 Ford Escape. While driving 25 mph, the steering wheel seized and the power assist failure warning indicator illuminated. The contact managed to maneuver the steering wheel and drive home safely. The dealer (lynch Ford Chevrolet Inc, 410 us-30, mt vernon, ia 52314, (319)-895-8500) was contacted and confirmed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

- Olin, IA, USA

Power steering sensor defective. Power steering failed after making a turn 3 times.

- Danville, IL, USA

Takata recall.... checked VIN with NHTSA and saw recall information. Today, I would feel safer if this issue was fixed.

- Mount Vernon, IN, USA

While driving, the ABS and traction control error lights appeared on my dash followed by clicking noises. Shortly after my power steering stopped working while my vehicle was in motion. I was making a turn at a moderate speed and the sudden loss of power steering almost causing me to crash. Luckily I was able to control the vehicle but it was extremely difficult and I strained myself and pulled several upper body muscles in the process. I am a small woman and was barely able to manually turn the wheel. I have determined that the torque sensor is defective but my vehicle was not included in the recall for this part. Even though my VIN is not showing its associated with the recall. It is a 2011 Escape and I believe there are more vehicles including mine, that should be included in this recall. The defective part almost cause a tragic accident, and although I avoided that, I did injure myself in an effort to steer my vehicle without the assist of the power steering. Subsequently, the power steering randomly engaged twice within a week of it originally going out. Both times it reingaged while I was turning my vehicle and again this sudden change almost caused a crash. I've now had to pay out of pocket to replace this part and I feel this should have been included in the recall and repaired free of charge.

- Naugatuck, CT, USA

There have been several incidents with this vehicle where the steering wheel will seize and lose of acceleration when making sharp turns. During these incidents we would restart the ignition and the steering wheel would start working again.

- Boston, MA, USA

The contact owns a 2011 Ford Escape. While the vehicle was at a stop, the steering lost power without warning. The contact turned off and restarted the vehicle, but the failure recurred. The vehicle was taken to bob bell Ford (410-766-3600, located at 7125 ritchie hwy, glen burnie, md 21061) who stated there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000.

- Halethorpe, MD, USA

The truck has a loss of electric power steering. When going in slow speeds, it is very difficult to turn. When speed increases, it becomes less difficult to turn, however it is still very difficult to turn. On the street for example, turning in the next lane can be a bit of a hassle and making shap turns or U-turns are impossible.

- Irving, TX, USA

Loss of power steering and unable to steer vehicle safely. Happens during turns at slower speeds. Ford diagnostic code # B2278=steering torque sensor bad. Same problem with current recall # 14V284000. Vehicle made at same plant as recalled vehicles. My VIN seems to not be included for some reason. Please add since it is exactly the same problem please.

- Hedgesville, WV, USA

The contact owns a 2011 Ford Escape. While driving various speeds and while the vehicle was stationary, the steering wheel seized. The vehicle was taken to ipswich Ford, Inc. (105 county rd, ipswich, MA 01938, (978) 356-6850) where it was diagnosed that the torque sensor malfunctioned. The torque sensor was replaced. The vehicle was not included in NHTSA campaign number: 14V284000 (steering). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 89,175.

- Middleton, MA, USA

The contact owns a 2011 Ford Escape. While making a left turn, the steering wheel seized and was extremely difficult to turn. When the contact turned the ignition off and on, the steering wheel worked properly. The failure occurred twice. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 14V284000 (steering). The dealer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000. Consumer stated car seized 4 more times while driving straight on the same day. The dianosis and repair was done following business day. Steering shaft torque sensor was replaced.

- Oceanside, CA, USA

The contact owns a 2011 Ford Escape. While driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel seized, which caused the vehicle to drive onto a curb. The vehicle was restarted and the failure was corrected. The vehicle was taken to pleasantville Ford (47 pleasantville rd, pleasantville, NY) to be diagnosed, but the failure could not be duplicated. No repairs were performed. The manufacturer was not notified. The failure mileage was 165,000.

- Hawthorne, NY, USA

The contact owns a 2011 Ford Escape. The contact stated that the power steering failed and the steering wheel had to be turned with force to turn the vehicle. The failure was experienced numerous times. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel torque sensor failed. The manufacturer was contacted. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V284000 (steering). The dealer was not contacted. The vehicle was not repaired. The failure mileage was 81,000. Consumer took the vehicle to an independent dealer and had it repair and was fine until there was transmission problem and had the car towed to the dealer.

- Sewell, NJ, USA

The contact owns a 2011 Ford Escape. While driving 60 mph, the steering wheel seized and was not able to be turned. The vehicle was towed to tasca Ford seekonk (200 fall river ave, seekonk, MA 02771, (800) 737-0435) where the contact was informed that the vehicle was previously repaired per NHTSA campaign number: 14V284000 (steering). The vehicle was currently at the dealer waiting to be diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- Blackstone, MA, USA

After completing my shopping at fred meyer, I went to start my vehicle and noticed that the power steering wasn't working. I was stationary waiting to back out of my parking space. I tried a couple of times to shut the vehicle off and restart it to see if that would fix the problem. It did not. I was able to drive home with much difficulty trying to steer, but got it home safely. I called my local Ford dealer and they told me it was probably the electric steering had gone out. I was told it will cost me around $1200 to repair. The steering column needs to be replaced. Ford has had a problem with this for a long time. I had a 2010 Ford Escape that had the same thing happen to it. I spent the money to fix that one. I really feel it is unfair that I have to repeat the same thing over again with this 2011. This is a total danger for anyone driving it and Ford needs to repair this before anyone gets seriously hurt in an accident. Ford should have to recall this vehicle and make the necessary repairs so that this does not happen again. I do ask that you intervene and make Ford recall and fix this issue. There is a recall on 2011 Ford Escapes for this, recall number 14V284000, but it does not cover the date of manufacture for my particular vehicle. This recall should include more vehicles that were manufactured at a later date.

- Fairbanks, AK, USA

Loss of power assisted steering. Without warning the steering wheel became very hard to turn. My wife could not turn the wheel. This happened twice. Happened during normal driving when making turns. Both times it reverted to normal operation after about 15 minutes. Consider this loss of steering a potentially very dangerous situation

- Costa Mesa, CA, USA

When driving my car at low speeds, the power steering unit locks up randomly and unpredictably especially when attempting to make a turn. After contacting Ford about the issue, I learned that there was a large recall for Escapes from 2008-2011 made at the Kansas City plant, where my Escape was produced at according to my VIN number. However, when contacting Ford about this issue I was having, they said that my VIN did not qualify for a recall because my car was not produced in the same "batch" that the recall is for. This is a danger to both myself and the public because being unable to turn my steering wheel is a huge safety concern. After taking my car to a mechanic they explained that my steering column is broken, which appears happens fairly often to this model of Escapes.

- Malcolm, NE, USA

The contact owns a 2011 Ford Escape. While driving various speeds, the steering wheel seized without warning. Once the contact turned off and restarted the vehicle, it operated normally. The contact took the vehicle to garnet Ford (1610 wilmington pike, West chester, pa 19382, (610) 358-5600) where it was diagnosed that the steering wheel failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was 140,000.

- Boothwyn, PA, USA

The contact owns a 2011 Ford Escape. The contact stated that the steering wheel seized more than once. The contact reset the computer by turning the vehicle off and back on; however, the failure continued to progress. In addition, the electric power steering warning indicator flashed more than once. The dealer (franklin Ford, 175 East central street, franklin, MA 02038, (508) 570-4022) was notified, but the contact had not approved them to diagnose the failure. The vehicle was excluded from NHTSA campaign number: 14V284000 (steering), although the failures were similar. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 90,000.

- Woonsocket, RI, USA

The contact owns a 2011 Ford Escape. When the driver attempted to merge into traffic, the steering wheel failed to turn right or left. The contact was able to assist the driver and drove the vehicle home; however, the steering wheel had to be turned with force to complete the turns. The contact also stated that the power steering assist failed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 196,000.

- Newport, ME, USA

The contact owns a 2011 Ford Escape. While driving at highway speeds, the electric power steering failed without warning and the steering wheel became difficult to turn. The vehicle was taken to bob maxey Ford, Inc. (1833 E jefferson ave, detroit, mi 48207, (313) 392-9200) where it was diagnosed that the steering torque sensor needed to be replaced. The dealer indicated that the vehicle was excluded from NHTSA campaign number: 14V284000 (steering), although the failures were the same. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

- Detroit, MI, USA