7.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 11,000 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (2 reports)
This problem may be covered under warranty. Ask your Ford dealer.
Rear lift got stuck between open and close. Ding, ding almost drove me nuts. Took it to the dealer, they fixed it. Said it was improperly adjusted. It happened again in August 2014. Dealer wanted to charge me $125 to have the car cleaned before the "technician" could work on it. "He was suffocating in there due to dogs in my car"! There is a scratch on the rear bumper that they attributed to the car being in a wreck which they felt caused the back hatch to get stuck. Never had an accident. Then they decided to order a new latch. 30 days went by without a word from them. I called....oops they forgot to order the part.
Finally the part arrives, they can't fix it. They told me to go to a body shop. At whose expense?
My boyfriend fixed it!
- buttle, St. Thomas, VI, Virgin Islands (US)
with the hatch unable to open its obvious that this was a pain to deal with. but little did we know this was just the start of the problems to come.
- ptmancini@gmail, Mesa, AZ, US