The contact owns a 2013 Ford Escape. The contact stated that as her daughter attempted to place the gear shifter into reverse, the gear shifter seized between reverse and neutral. There was no warning light illuminated. Due to the failure, the contact's daughter called a tow truck and had the vehicle towed to an independent mechanic who informed the contact that the vehicle was included in NHTSA Campaign Number: 18V471000 (Power Train). The contact then had the vehicle towed to a dealer where she was informed that her vehicle was not included in the recall. Don's Ford (5712 Horatio St, Utica, NY 13502) was also called and confirmed that the VIN was not under recall. The manufacturer was notified and referred the contact to NHTSA for assistance. The vehicle was towed back to the independent mechanic where it remained in their possession unrepaired. The failure mileage was 110,000.

- Utica, NY, USA

While driving, the car slips and jerks then the transmission will just stop. The car is still running and in drive. I had to coast and find a place on the shoulder of the road to pull off. I turned the car off and started back driving, and I went roughly 12 miles and it started again. So I pulled off and let it sit for around 10 minutes and tried it again. I was able to get close to where my wife works and it started again. Pulled off waited a few minutes and got to where she works. I left it there and got her vehicle and went home. I then contacted the Ford dealership and they took my message down and said they would have the service department contact me. After 3 days and still no call back, I called them and they ran the vin and told me that there was no recall on my car. This is a major concern because when that happen I could have been hit by oncoming cars. Please check into this and see what I can do. I did call Ford Company and had the same reply that there-??s no recall. Thank you for your time

- Oneida , TN, USA

While driving, indicators said low coolant. Checked the level and it was fine. Error keeps showing until suddenly my vehicle stopped while in motion and lost all motor power. Dash illuminated with 'engine overheating' and would not accelerate. Pulled over immediately, removed the key from ignition and checked under the hood. Coolant level was fine. Took to auto body shop, they said codes were showing for low coolant/overheating but they did a pressure test and found coolant leaking inside cylinder, which coincides with the huge engine recall and class action lawsuit. Ford will not assist me with this although they acknowledge it is a problem but 'my VIN isn't on the list'. engine repeating to stall while driving and lose power going from 30mph down to 5 suddenly and without warning in middle of intersection. This is my only vehicle, I'm disabled and Ford co won't help nor will any dealer.

- Seabrook, NH, USA

Shuddering since it was bought as a used car now dangerous to drive, hard to stop engine shakes and shudders in a frightening manner. Now so bad at idle in park, put transmission in drive and the car tries to take off and is difficult to hold back with the brakes

- Hamburg, NJ, USA

Our 2013 Ford Escape has a VIN that is not covered under recall #18S20, which indicates that the bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. Over the weekend, our car experienced the issue covered in this recall. The Ford dealership will not honor the recall repair because of the VIN, even though the issue has been recalled in the same make and model of car with a different VIN. The issue occurred after I parked the car. After being put in park, the car started to roll. The dash display indicated that the car was in drive, but the gear shifter was in park and could not be moved. I had to engage the emergency brake to keep the car in place.

- Brattleboro, VT, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 35 mph, the vehicle failed to accelerate and stalled without warning. After the vehicle stalled, the contact pushed the vehicle onto the emergency lane. The vehicle was towed to perkins Chevrolet Buick GMC (22 East frist St la-junta co 81050, (719) 384-4401 where it was diagnosed with a depleted battery and a faulty starter. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 190,000.

- La-Junta, CO, USA

Driving back home late at night on a busy freeway a mom and 2 kids by them self my car "overheat pull over safely warning came on" so I started to get over light then the went off weird so I turned the heater on it was working I still proceeded to pull off then cold air started blowing I got off pulled into gas station car died. Let it cool down popped hood no coolant after it was cool I added coolant it just poured out on to ground. Checked around checked for loose or missing hoses it looked fine, I saw behind engine you could see were oil had B leaked cause there was oil back there and coolant on top of the oil. Now car won't start had to get it towed. I believe it's a blown head gasket I always check my fluids and I know it should of been fine I checked it 3 days before that night. Now I have no car no warranties just bought it 5 months ago

- Cloverdale, CA, USA

When driving the vehicle the vehicle will just shut off. Driving down the street at 55 the vehicle just shuts off almost causing a real bad accident. I have had this car for roughly a year and a couple months and the vehicle has stalled at least a minimum of 50 times. I have taken the car into a shop to get diagnosed and no-one can figure out the issue. My 17 year drives this vehicle and if this is unsafe to drive. I seen the numerous complaints about this same issue on my Ford Escape 2013. This vehicle has never stalled just sitting still always stalled while moving forward between the speeds of 20-65

- Perrysburg, OH, USA

I pulled in the drive way. Put the SUV in park but my car was still rolling. I noticed my dash said I was in neutral. I turned the car off then back on but my gear shifter was locked. I then started looking up with the problem may be. I was about to release my gear shifter but using the unlock white lever under the compartment. Still nothing changed my car was still in natural. Had emergency break activated to keep the car in place in my drive. Kept searching an found out the problem would be the transmission cable bushing. It was almost midnight so I left my car overnight with E break on till day light. This morning went out to investigate an sure enough it was detached. The bushing was gone. I manually but my car in park. Called all auto stores an the informed me there was a recall on this very issue with my year make an model. They also do not sell that part. I had my girlfriend drive my car to the nearest Ford company in greeneville tn to park my car till tomorrow, Monday March 22, 2021. I had to manually put the car in reverse. Then in drive to get it there. Please advise. I put in my VIN an didn't see my car on this recall list.

- Greeneville, TN, USA

The contact owns a 2013 Ford Escape. The contact stated that the vehicle was shifting gears harder than normal while driving. The contact stated that the vehicle failed to properly accelerate from a stop. The contact stated that after several attempts the vehicle started to accelerate however, the vehicle accelerated slower at 5 mph. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

- Cleveland, OH, USA

I have only had this vehicle 2 days and it stalls on me. Slowing down coming to red light car stalls. Happened 3 times in 2 days. No lights on the dashboard or anything. I am deathly afraid to drive it now totally unsafe!

- Pittsburgh, PA, USA

This seems to be an intermittent problem but the vehicle will stall with no warning on acceleration (in motion). The vehicle will start again and this can happen several times in a row. No check engine light visible when this happens. Ford service has no idea what is causing this as we have described this problem to them several times.

- Parrish, FL, USA

I bought my vehicle in June of 19 with 91 thousand miles. In 3mos. My engingine began to vibrate. My hood was vibrating and trans was shifting hard and jumping in and out. Took it to Ford in mesquite tx. I paid 800 + dollars for motor mount. Two days later vibrations return. Took it back. They said that's normal. Didnt do diagnostics. 2mos ago it started rattling from the rear. Vibrations worst. Ford said its transmission mount now. This car has over 10 recalls performed. I cant afford to fix. I took for another license shop. Mechanic said he wouldn't touch it he said the exhaust and mounts go out frequently on these cars. It would kill in on his one warranty. Said mounts can go out again within 3months. I'm stuck with this money taking lemon. 2013 with 101 thousand miles.

- Mesquite, TX, USA

Driving down the road and it seems like the transmission jist let's go and then when you stop and turn it off and turn back on your able to get going back into the transmission to get back into drive but it's constantly doing that as it's driving you lose the power to it or act like it's bogging down and so forth it seems like this already waziri call on some like this but not for sure

- Salt Lake City, UT, USA

Sudden and total loss of engine power while driving approximately 40mph. Car has less than 50000 miles on it. Dealership reports new head cylinder required and states no knowledge of engine issues for this model. Repairs estimated at $5300.

- Hillsboro, KS, USA

When at a complete stop and in either drive or reverse, the engine RPM will drop substantially, the car will shake and shudder and often stall completely. There are no warning lights on the dash and no vehicle diagnostic codes.

- Parker, CO, USA

The contact owns a 2013 Ford Escape. The contact stated that his daughter was driving approximately 15 mph, she stopped the vehicle and shifted to park, released the brake pedal and the vehicle started rolling forward. She depressed the brake pedal again and engaged the parking brake which stopped the vehicle from moving. The vehicle was turned off and restarted however, the instrument panel indicated that the vehicle was still in drive but the gear shifter was in the park position. She released the parking brake and the vehicle still rolled and the accelerator pedal was depressed and the vehicle moved as she was not on a hill. The vehicle was not taken to a dealer for diagnosis but, an independent mechanic diagnosed the failure as a detached shift cable and the bushing which deteriorated and detached from the shift cable as well. The shift cable was no longer attached to the transmission. The vehicle was not repaired. The contact stated that the failure experienced was related to NHTSA campaign number: 18V471000 (power train). The manufacturer was made aware of the failure and that as the vehicle was not manufactured on May 15,2013 to September 15, 2013 it was not included in the recall. The contact stated that his vehicle was manufactured on September 9,2012. The manufacturer stated that the repairs were not covered. The contact was informed to call an authorized dealer and pay out of pocket and keep receipt in the event that the recall was expanded for reimbursement. The contact stated that college station Ford (1351 earl rudder fwy S, college station, tx 77845) was made aware of the failure and confirmed that the VIN was not included in a recall, and that there was no warranty for the failure and he needed to pay out of pocket for the repairs. The approximate failure was 135,000.

- Spring, TX, USA

I drive vehicle a little and if I stop then when I start car it will stall when I start driving and I have to crank it again and it will go a little and die again. I pulled into intersection and car died leaving me in sitting in the highway. I almost got hit by another car.

- Wilkesboro, NC, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact stated that the vehicle resumed normal operation once the vehicle had been placed into neutral and then quickly shifted into drive. The vehicle was taken to an independent mechanic however, the mechanic was unable to diagnose the cause for the failure. The vehicle was taken to huntersville Ford (13825 statesville rd, huntersville, nc 28078) where the mechanic was also unable to determine the cause the failure. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Davidson, NC, USA

Code P0741 (torqur converter clutch circuit performance stuck off) comes up. Transmission slams when putting into drive or reverse and then almost stalls. But shifts and drives fine

- Canal Winchester, OH, USA