10.0
really awful- Crashes / Fires:
- 3 / 14
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 50,644 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2013 Ford Escape. While driving various speeds, the windshield sensor failed to function. The failure recurred numerous times. In addition, while driving 60 mph and changing gears, the vehicle lost power and stalled. The vehicle was taken to the dealer where the electronic sensor and transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,000.
- Kansas City, MO, USA
A warning indicator will appear on the dash stating "engine malfunction service now". the car shudders, jerks, hesitates and can stall when the throttle is pushed. Pulling over, powering the car down, and turning it back on seems to temporarily resolve it. Issue may be associated with high temperatures since this was serviced in August of 2016. After 5 trips to the dealer with repairs related to the wiring harness, I was told it was resolved. The problem has recurred starting in June of this year. Went to the Ford dealer again and they failed to diagnose. Drove it to the dealer in failure mode with warning displayed to prove there is an issue. This happens when in motion. I have video of the error display.
- Austin, TX, USA
Got the same wiring harness problems as recall #15V81300 but it seems my vehicle is not included. Are the dates of manufacture too restricted" do I have one of those improperly made harnesses"
- Oconomoc, WI, USA
Vehicle shut off while getting on the highway traveling at about 25 mph. It would not restart, had to be towed to nearest Ford dealer. Failure was due to electrical harness shorting wire. There are a couple of recalls for this same issue on Escapes but I am told my vehicle isn't one of the recalls, despite being the same problem
- Cumbrland, RI, USA
Purchased used 2013 Ford Escape vehicle with approximately 33K miles in October of 2014. Purchased extended warranty as warranty was due to expire at 36K miles. A week or two after purchase, car stalled. In the shop it went. Several months later check engine light came on. In the shop it went again. Multiple times later car has been in the shop again for same "check engine light" for 2-3 weeks at a time; transmission replaced twice. The car was back in shop again last week for same issue check engine light this time dealer claims purge valve issue.
- Totowa, NJ, USA
We came to a stop at a stop sign on a city side street. The engine died and would crank over but not restart. This has happened twice. Ablown fuse was found labeled vehicle power. No codes were found. No other problems have occurred. The second time was on a highway when we had to make a sudden stop.
- Independence, MO, USA
Takata recall. The contact owns a 2013 Ford Escape. While driving approximately 70 mph, the vehicle stalled and shut off without warning. The contact coasted the vehicle to the side of the road and restarted it, but the failure recurred several times. The vehicle was taken to a local dealer where it was diagnosed that the electronic throttle body needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall; however, the contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts). The failure was not remedied. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
- Vicksburg, MS, USA
The contact owns a 2013 Ford Escape. While driving 60 mph, the vehicle overheated and lost power. The accelerator pedal was depressed, but the vehicle failed to accelerate. The service engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wires in the engine needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign numbers: 15V813000 (electrical system) and 14V495000 (electrical system), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
- El Centro, CA, USA
My 2013 Ford Escape's information display with all required information and odometer reading has gone blank all of a sudden. The vehicle was stationary at the time. I addressed this issue to Ford and the Ford dealer, but they don't care to help me and asking me to pay too much amount to replace it. How can I pay too much amount for replacing this if its there manufacturing defect. I know as per federal law this is must and the screen cannot happen on this case to any vehicle. Its definitely a much needed thing and its not a fault from the user. They said there is no recall for information cluster. When I searched, I found many recalls (15C03 recall) which they said my car cannot be included since it is 2013 model. Please help me. This is really a safety issue. I am scheduled by colonial Ford, danbury on 6/27/16 to check the problem and I have end up paying too much money. Please consider this complaint and please take actions as soon as possible. Thank you
- New Milford, CT, USA
After starting my 2013 Ford Escape, the instrument cluster information display with system warnings and only odometer display went blank. Technicians checked for a bad fuse, but none found. Also, found that there is a recall (15C03 - reprogram instrument panel cluster) issued against 2014 Ford Escape for the same issue.
- New Milford, CT, USA
First problem April 2016 - engine shaking at 55/60 mph - rear transaxle mount replaced 5/3/16 second problem - car stalling and shaking / but not turning off - towed 5/11/16 - replaced main harness wiring 5/12/16 third problem - car stalled / not starting - towed again 5/12/16 - replaced left ac mount, now to replace right ac mount. Still at dealer - 5/31/16
- Rye Brook, NY, USA
Since January 18, my car has stalled many time while driving, has been to the dealership six times, not fixed, always unable to replicate. It has now been there for a week, trying to replicate the stalling. It has stalled while diving out of my driveway, on side streets, and twice on the highway. No engine lights go on, it just stalls. The radiator, the map sensor and now the battery have been replaced, still no fix. The water pump was replaced after a recall in 2014 after overheating and coolant leaks.
- Beverly Hills, MI, USA
On January 28, 2015, while driving the vehicle in the city of trujillo peru. The engine stopped, the witnesses of the engine, oil and also the battery sign lit up. So I decided to take the vehicle to the authorized Ford, , where Ford mechanics determined that the engine had no oil, intercooler and ducts, spark burnt with oil residue workshop. Then the workshop asks me to authorize disassemble the engine to repair, the vehicle had 12.583 km long, and is within the factory warranty then, ask the college of engineering of the city of trujillo to conduct an ocular inspection. To determine the cause of the fault and the determination of the severity occurred in the vehicle, of course with the consent of Ford peru, Ford which he refused to perform an expert.
- Trujillo, KS, USA
The contact owns a 2013 Ford Escape. While driving 40 mph, the vehicle hesitated to accelerate and stalled without warning. The vehicle was taken to a dealer, but the cause of the failure was unable to be undetermined. The contact mentioned that the failure recurred multiple times. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15V813000 (electrical system). The failure mileage was 18,000.
- Minneapolis, MN, USA
I have had three issues with check engine lights coming on from November through May. I've had two coolant sensor valves replaced and now have another code for cylinder head temperature sensor. This is three times in six months and I've spent close to $1,000 in repairs and the codes keep coming up. I even had the car temperature spike and the vehicle idle funny as sensors indicated my car was overheating. I believe Ford should look into this for a possible recall.
- Columbia, IL, USA
My engine light came on and my car started to stall and not drive. It started to skip and at as if it was not going to go while driving. When I stopped it started to act as if it was going to cut off in the street. I had to get it towed to a dealership. They said it was my engine wiring system. Cost 500 dollars to fix.
- Hardwick, GA, USA
My car is a 2013 Escape and since I took it to service and to fix one recall that was causing my car to overheat and shut off engine 1.- (recall no. 13S12) risk of localized overheating of the enginecylinder head that may lead to oil leak filters. And.some other recalls, like 2.- (recall no. 13Y03 fuel line jumper), 3.-(recall no. 14so4 reprogram restrains control), and 4.-(recal no.14S03 exterior door handle) since that day ive called many times to service manager ivan regarding this. My car has been malfuntioning overheating in the freeway, and in the streets, most of the times, even when it was right out of the service, I was going on a vacation with my family, where I even had D to pay to replace engine coolant bypass valve, $330.18 dlls because my car is over 30,000 miles but not yet 3 years.and at this time they performed another recall "???" yes... this was recall no 14S21 restraints control module replacement. And now when I got my car out of horne Ford nogales AZ. When I turn I hear a sound on the right side of my tires or brakes need a solution please help what can I do I need a solution this is not fair
- Nogales, AZ, USA
The contact owns a 2013 Ford Escape. The contact stated that the engine was defective and the engine light remained illuminated. The vehicle was taken to an authorized mechanic for diagnostic testing, which located a failure code at the coolant system. When the engine was started, smoke and a burning odor was detected from the rear of the vehicle. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000.
- Central Falls, RI, USA
Correspondence with flood Ford of East greenwich, ri to: Michael whyte (Ford service adviser), re: Crash risk with 2013 Ford Escape (stalling while driving and also lack of being able to accelerate vehicle while engine is running). Vehicle was brought to 2 different Ford dealers for same problem and was told that they could diagnose and/or replicate problem. This issue and circumstance has been reported numerous times upon goggle searches (please see below). I contacted the Ford customer relationship center again today to document the situation surrounding our vehicle (case # 8980601). Please note that I had contacted them originally on February 29th (case #8916920) and they referred me to the flood dealership after we had brought the vehicle to the tasca dealership on February 28th and 29th. They tried to contact the service department at flood Ford at 4:00pm today but were not able to get through. I also contacted the consumers for auto reliability and safety and they responded back with the following message and strongly emphasized not to drive the vehicle because of the potential crash risk. I am also in the process of reporting the defect to the National Highway Traffic Safety Administration and have also contacted the wjar consumer advocate department surrounding our dilemma to see if they can help us as well. Hopefully the experts at Ford can help provide additional insights as to how to best address this situation. With best regards, victor www.autonews.com/article/20140815/oem11/140819918/Ford-recalls- > 2013 -Escape-for-11th-time-this-time-for-wiring-problem > > > M.carcomplaints.com/Ford/Escape/2013/engine/engine_stalls_shuts > _do > wn_while_driving.shtml > > www.lemonlaw.com/wordpress/Ford-Escape-stalling-problems-contin > ue- > 160000-vehicles-recalled/
- Cranston, RI, USA
- East Moline, IL, USA