10.0
really awful- Crashes / Fires:
- 3 / 15
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 49,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On June 24, 2025 at approx 4:45 pm, my wife and I were driving home. The car was running fine, no lights, gauges were normal, no info on screen, when all of a sudden the engine shut down, info on screen stated steering assisi unavailable, and smoke started coming from vents. We were aproaching a sharp curve in the road, so I had to manhandle the steering to keep from crashing. Then used the emergency brake to stop after insuring we cleared the curve. By that time, we were unable to see anything for all the smoke inside the car. Nothing would work so we could not roll the electric windows down. When stopped, we opened the doors and jumped out. Then I heard the engine compartment crackling due to a fire. Luckily, we escaped with no injuries except for smoke inhalation. I have been driving for over 58 years and doing mechanical repairs for over 60 years. I have never experienced anything like this. We bought this car new and I have maintained it in 'like new' condition since. Now it is completely destroyed. I also know Ford has had recalls on this vehicle and we have taken care of all these except the one on the shifter linkage bushing. I am very concerned something went very wrong with this car and others may, too. Plus, I am a dedicated Ford owner and may be concerned on replacing with something else after this terrifying incident.
- Pomaria, SC, USA
My favorite
- Portland, OR, USA
Recall 14517 check. Engine is stalling and failing in idle, but is able to start. I-??m
- Lone Tree, CO, USA
I have had car a month bought used and saw the recall for the transmission shifter bushing which I had done today at the Ford place. But it didn't fix the shifting problem.so took had hooked up to a machine to tell me it's the transmission solenoid b that's inside the trans mission and not covered by the recall which is insane because it's the main reason these cars are having this problem so now I can't get it fixed have had car a month and will be parking it as junk because Ford can't fix under the recall. This needs to be changed this is the main culprit not the bushings.
- Lancaster , SC, USA
Coolant leak and car stalling in the middle of the road. Very dangerous and scary
- Mesquite, TX, USA
Barrings in transmission been failure since I've bought the truck they had a recall on the transmission now I don't see the recall at ford windshield motor just stop working I've only had the car a year
- Memphis , TN, USA
Engine randomly stalls when pulling out into traffic. This has happened on at least 10 occasions in the last year, and 3 or 4 of those were extremely dangerous situations. Many parts have been replaced, but nothing has solved the problem. There are no codes or check engine lights, and since it only happens randomly, the service centers have not been able to reproduce the problem. There is no advance warning when this is going to happen. There are tons of similar reports that can be easily found with a google search of "2013 Ford Escape 1.6 stalling", but none have a clear fix. 1000's of these cars are on the road, and are ticking time bombs just waiting to cause an accident.
- Raleigh, NC, USA
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 172,000.
- Chicago, IL, USA
I bought the vehicle and February of 2020 and didn-??t even have it for 6 months before it needed major repairs. In any other state, lemon laws would have applied and I wouldn-??t be driving a dangerous vehicle. This model should not be on the market anymore, period. There have been countless failures: the transmission has been changed 3 times in less than 3 years, the purge valve has been changed twice and is going bad again, which has caused more problem for the engine cooling system. A coolant hose EXPLODED just yesterday, which I had changed not even 3 months ago. The electrical system has been -??fixed-?? by countless mechanics, including Ford, and continues to malfunction and I assume is showing incorrect codes or not showing them at all, as there was NO ENGINE HEATING ICON that appeared prior to the hose exploding, as would normally be expected. Every problem I have just described is a recall that Ford has acknowledged on my same year, model and even manufacturing date, but they not only claim it-??s not their responsibility, but they have bullied me any time I attempt to bring this up. As I stated, this car should never have been allowed to be sold. It began to dangerously malfunction less than a year after buying it. This included the overheating issues I described above, and major drivability issues that have caused the car to lose power and or acceleration while driving at highway speeds. As also stated, the coolant system is extremely flawed leading to a hose exploding, which tells me an engine fire would not have been far behind had we not been close to home. I have tried every measure possible to address all parties accountable. The dealership that sold the vehicle, the warranty company that did repairs that didn-??t need to be done, the repair shops that did the repairs and did further damage to my car that still hasn-??t been repaired, and the Ford dealerships themselves. I have on record multiple parties saying they don-??t know how to fix the vehicle.
- Winter Springs, FL, USA
My car battery is dying for no apparent reason. After 1 mechanic and 2 ford dealerships, it may be my auto control module slowly draining my car battery. I replaced the battery 3 weeks ago and the car has died at least 3 times since then.
- Portland, OR, USA
The contact owns a 2013 Ford Escape. The contact stated that after restarting the vehicle, it was discovered that the power steering had failed, and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 113,000.
- Louisville, KY, USA
Steering assist fault light has come on randomly since I bought the car in February of 2022 and just 2 days ago on March 30th 2024 my power steering in my vehicle is starting to go making a God awful sound like someone threw gravel into a wood chipper. I see ford has had a recall out for this once before but ultimately are wiping their hands clean of it. This is ridiculous owning a car that has had this many safety recalls on it.
- Benton, ME, USA
My car will just shut off while I am driving without warning. It will restart but will continue to stop and then it won-??t start back because now the battery is dead. Got a new battery and the next day it was dead. My mechanic said there is something electrical going on because there was a sparks coming for the battery when were disconnecting it to do coil packs and plugs
- Evansville , IN, USA
Started my car and had no steering with no warning. Thank God I wasn-??t driving the car when this happened. Spoke with Ford Dealership and they knew exactly what the issue was. They said it was a malfunction of the rack and pinion steering which they said was common on the 2013 Ford Escape. Cost for Ford Dealership to repair was $2,700.
- Freehold, NJ, USA
The transmission will sometimes fail to engage immediately after putting the vehicle in drive or reverse. If the driver steps on the gas pedal, the transmission jerks violently to engage. Also while driving, the transmission will have a slight slipping before allowing acceleration. No OBD codes appear and no dashboard warning messages appear. In addition to the transmission problem, I obtained a P0234 and P0299 OBD code. This code is for the turbocharger overboost solenoid, which I had replaced, but the code has returned.
- Colfax , LA, USA
The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and drive to her residence. The contact took the vehicle to an independent mechanic, where the vehicle was diagnosed, and it was determined that the housing unit and the thermostat needed to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact towed the vehicle back to the independent mechanic and was informed that the coolant sensor and the regulator needed to be replaced. The vehicle was repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and 12V310000 (Electrical System) however, the VIN was not included in the recalls. The manufacturer had been informed of the failure. The failure mileage was unknown.
- Columbus, OH, USA
This car constantly stops in mid traffic. I have taken it everywhere and they can-??t seem to find anything wrong. I-??ve call ford a hundred times and nothing.
- Rex, GA, USA
My wife and I own a 2013 Ford Escape SE that developed a "Steering Assist Failure" error message on the dashboard. This failure causes the power steering to drop and the steering wheel has to be manually turned. When she drove it, she didn''t know what to do, so she drove it a few blocks to our house and told me about what happened. When I drove it and that happened to me, I put the vehicle back in park and shut the engine off for about 10 seconds. When I turned it back on, the error message went away and I was able to use the power steering without any problems.
- Colfax , LA, USA
The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the -??Engine Power Reduced-?? message was displayed and the vehicle started to jerk and run rough. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle. The contact stated that the vehicle had to be restarted several times before the vehicle regained normal operation. The vehicle was taken to the dealer and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V495000 (Electrical System) The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,137.
- Bradenton, FL, USA
- Graniteville, SC, USA