10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,529 miles

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« Read the previous 20 complaints

problem #803

Dec 072019

Escape

  • 37,539 miles
After driving just 1 mile on city streets at less than 40 mph, my Ford suddenly displayed these alarms: "low coolant level, engine overheating, pull over immediately.". I pulled over, turned off the engine, and had the car towed to the nearest Ford dealer. Mechanic's diagnosis: Warped engine block, which enabled coolant to leak into one of the cylinders. It took 12 weeks and $7,930 to get the engine repaired. I purchased this car new on October 5, 2012. It had approximately 37,000 miles on it when this happened. My research on your website revealed that this car has been the subject of 15 recalls, 3 of which had to do with engine overheating and loss of engine coolant. One of the latter recalls (Ford recall campaign number: 12S39) occurred before I picked up the car, but I confirmed that my engine was one of those affected by that recall. Thus, I have no evidence that the repair related to this recall was ever performed. I took the car to a dealership to have the other recalls (Ford recalls 12S41 and 13S12) attended to. I also discovered that as of 16-July-2018, the Office Of Defects Investigation (ODI) had received 40 vehicle owner questionnaire (voq) reports for model year 2013 Ford Escape vehicles reporting that the vehicle will suddenly stall without warning while driving. The subject vehicles are equipped with a 1.6L gtdi (turbo) engine. Complainants alleged stalling caused by overheating of the engine resulting in delayed or no restart possible. This engine is the one I am writing about. The mechanic who repaired my vehicle also reported that this was the third or fourth such repair that he had personally conducted. My two phone calls to Ford Motor Co. Customer service have been unfulfilling. The car is no longer covered by its 5-year warranty despite that fact that it has only 37,000 miles on it, and I have always had it serviced properly.

- Salt Lake City, UT, USA

problem #802

Feb 142020

Escape

  • 75,000 miles
My wife driving the car, 2013 Ford Escape with 75000 miles and then the engine light is on. Brought the car to the dealer and diagnosed that some coolant is leaking to the engine cylinder 4

- Rocklin, CA, USA

problem #801

Jan 102020

Escape

  • 44,000 miles
Ford did a diagnostic on it which 2 codes showed but they tested and could not find the issue. So I then took it to the approved service shop. The first time they replaced the PCV valve but when I picked it up the next day, the engine light came back on and was now flashing. The shuddering was now happening while driving 70mph. I took it directly back to the shop where they worked on it for about 3 hours. As it was a Saturday, they asked me to bring it back in on Tuesday when the sr. Tech was there. On that day it was there for another 6 hours. They consulted with their head tech who has been there over 30 years and also with several Ford lead technicians. They replaced the egr valve and asked me to let them know how it was. The next morning I had the same issue. They asked me to bring it back in and they were told by Ford to replace a sensor. Once replaced that did not fix the issue. At that point they decided with Ford to take it to Ford to do another diagnosis. The code shows what they've already fixed. At this point there is not much else they can do. I have a vehicle that can't be fixed and I don't feel safe driving.

- Winston Salem, NC, USA

problem #800

Feb 132020

Escape

  • 86,000 miles
Car turns off while driving. Mechanic finally pulled up forced engine shutdown and had no idea what it meant, so I took it to Ford. They cant duplicate the issue they dont know how to fix it. I have no lights on. I am literally afraid for my life. Ford still has my car hoping to duplicate the issue. Ford headquarters are barely helpful. Provided me with a case number and that's all. No indication the car would turn off. Happened 3 times in 2 week span. In and out of the shop I am too scared to take it out this time. Last time I was on the highway with my children. It starts back up again when I press the start engine button but I have to react quick enough in order to dave my life. Not safe!

- Mechanicsburg, PA, USA

problem #799

Feb 202020

Escape

  • 62,988 miles
The engine kept stalling out at idle or just putting into gear. Mechanic diagnosed as gdi pump psi was dropping to 526. He replaced it. It is still stalling out when right after putting it in gear.

- Punta Gorda, FL, USA

problem #798

Jan 232020

Escape

  • 147,000 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle reported a false alert stating that the coolant level was low. The contact stated that the coolant level was at the recommended level. A secondary alert was relayed with instructions to pull over as the vehicle stalled. Woody anderson Ford 2500 jordan ln nw, huntsville, al 35810, was contacted but was unable to schedule an appointment to have the vehicle diagnosed. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective coolant level sensor. The independent mechanic linked the failure to NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 147,000.

- New Market, AL, USA

problem #797

Jun 132018

Escape

  • 56,000 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 mph, the vehicle stalled as the check engine light illuminated. The contact had coasted the vehicle off the highway and pulled into a gas station. The contact was able to drive the vehicle in limp mode back to the residence. The vehicle was taken to don wood Ford Lincoln Inc. Located at 2065 E state St, athens, oh 45701, where the vehicle was diagnosed. The contact was informed that the turbo assembly was defective. The vehicle previously repaired under warranty. The vehicle was also informed that the fuel vacuum pump and fuel pressure sensor was defective. The vehicle was repaired however, the failure recurred. The approximate failure mileage was 56,000.

- Athens, OH, USA

problem #796

Jan 312020

Escape

  • 110,000 miles
2013 Ford Escape stalling out. Runs and stalls anywhere.

- Upper Marlboro, MD, USA

problem #795

Jan 142020

Escape

  • 107,591 miles
Vehicle leaking continued leaking coolant after water pump changed. Dealership removed ignition coils & spark plugs looked with borescope, cylinder #3 had coolant recommended engine replacement. Tore down engine found porous casting on block allowing coolant into engine. This coincides with Ford recall #12V431000 engine and engine cooling and recall#13V58300 engine for other manufactured 2013 Ford Escape models but Ford is not extending recall to this Escape stating it was mfg at a different plant and during a different time than the other Escapes that were recalled. As stated by Ford "overheating of the engine cylinder head may cause cracks that could allow oil to leak potentially resulting in engine compartment fire. Ford needs to include these other Escapes in their recall.

- Laporte, IN, USA

problem #794

Jan 312020

Escape

  • 82,000 miles
While driving my vehicle, without warning it stalls and I can't continue unless I turn it off and start the engine again. I also experience the smell of burnt wire.

- Rialto, CA, USA

problem #793

Jul 152019

Escape

  • 58,000 miles
Leaking coolant evaporates on the hot engine, the glycol may ignite causing a engine compartment fire. Coolant evaporated over four days time, this could happen while stationary, in motion or on highway. Light came on to warn me. Have brought this four times to mechanics, yesterday being the fifth time to Ford dealership, where they told me no recalls on this vehicle but the issue had been fixed previously to me owning it. Obviously there are many issues with the 2013 Ford Escapes. Now I'm paying out over $500 not including a diagnostic testing. I'm very upset over this issue because honestly the issue wasn't fixed and they refuse to pay for it. People don't purchase vehicles to be in the shop constantly..

- Dayville, CT, USA

problem #792

Jan 292020

Escape

  • 130,000 miles
My `13 Escape engine will shutdown unexpectedly while driving. This event has happened 3 times but the last experience was very dangerous and nearly resulted in a serious accident. The dealership examined the car this past week and simply stated that it required a new engine ad offered little more information. My concern is that the ECU programming causes this condition. Over time, the cylinder head and/or eng block developed internal cracks. This occasionally leads to overheating and coolant consumption. In an overheat situation the computer/dash will inform you a few seconds before shutting the engine down. It doesn't matter where you are, what speed you're traveling or whether you need power steering to avoid a deadly situation. The dealership and fmc offered no solution or financial compensation.

- Loveland, OH, USA

problem #791

Jan 282020

Escape

  • 81,000 miles
A year ago... coolant was being lost add coolant light kept coming on. I added coolant then called dealership and got it in. Dealership handed me keys back twice as both times saying they could not find the issue or leak.after demanding they find issue last year because coolant was leaking out and I needed to add it once a week or twice.., they did thorough test and again said found nothing. Yesterday it let me sit along side of road temperature gauge heated up to the high red mark. Dealership realized issue is there now and they found heater hose to coolant tank had a leak in it- this is the 3rd time I reported this issue and I have to pay since my warranty company through dealership won't cover the heater hose part. Warning light came on and slowed my vehicle down so I knew to pull off and temp gage went to the highest level.

- Tyrone, PA, USA

problem #790

Mar 092019

Escape

  • 51,865 miles
I've had a 2013 Ford Escape in for service for the same mechanical issue more than a half-dozen times. The vehicle would stall and engine shut down unexpectedly while driving on the highway, often on major highways at speeds at or over 40mph; this has happened nationwide and has been reported in over a thousand complaints. This is a dangerous, hazardous defect. I have been forced to pay for the repairs for this ongoing consistent dangerous defect. I have repair records documenting all of the problems and ongoing failure to correct this same issue. My vehicle should have been part of the recall for stalling issues. This is a safety defect and Ford should be held responsible. View the posted link NHTSA has probed the problem. Chapman Ford in northeast philadelphia knowingly sold this vehicle aware of the problem. The dealership will not acknowledge it. Ford corporation denies recall for my vehicle. I lodged a complaint with the ftc and with the Pennsylvania consumer protection Agency. Ford will wait to be liable when somebody gets hurt or killed on a highway when the 2013 Ford Escape stalls out loses power. I have reported this to Ford, they deny this safety issue. Beware of the 2013 Ford Escape. Https://www.consumerreports.org/car-recalls-defects/Ford-Escape-investigation-targets-stalling-problem

- Philadelphia, PA, USA

problem #789

Mar 132015

Escape

  • 107,000 miles
We were travelling in Colorado. Suddenly engine started to smoke. We pulled over. Had the car towed to garage. Was complete engine failure.

- Knoxville, TN, USA

problem #788

Jan 272020

Escape

  • miles
2013 Ford Escape. Consumer writes in regards to coolant system and egr system issues. The consumer requested that the vehicle be included in the recall 17S09.

- Tallmadge, OH, USA

problem #787

Jan 042020

Escape

  • 66,000 miles
2013 Ford Escape experiences apparent transmission failures at highway speeds. Often during passing acceleration. Repeated instances. From 50K miles to 70K miles. One instance involving all wheels locking up at 80mph (felt like a shift into park) and the others involving drivetrain power loss and jerking. After car restart, codes "apparently" disappear and dealers are unable to identify any issues without codes.

- Madison, WI, USA

problem #786

Jan 242020

Escape

  • 2 miles
While I was driving my car 40mi/hr on December 23rd, the low engine coolant fluid message came on, and about 10 seconds later, there was a message saying the engine was overheating and to pull over safely immediately. The car starting stalling and I pulled on the side of the road. After putting more engine coolant, it worked just fine. Then two weeks the low engine coolant message came back on and I took it to midas in westland, mi where they said they couldn't detect a leak. About two weeks after that the same situation with the low engine coolant signal, overheating engine, and stalling car happened, followed by more engine coolant added to car. Since then it has driven just fine but I'm afraid it will stall or start an engine fire.

- Westland, MI, USA

problem #785

Jan 232020

Escape

  • 65,000 miles
For the past year my 2013 Ford Escape will lose power while driving and stall. I never know when it will happen. It has done this while driving at 5 mph and 70 mph, driving in all weather conditions, the fuel is full, 3/4, 1/2 or almost empty. My car loses all power to the gas pedal and stalls. Most times it will not start right away and sometimes when I shut the car off and wait 30 seconds it will start. Very scary to drive especially with 2 children in the car. Again I never know when it will happen but it happens at least 2 times a day.

- Roseville, MI, USA

problem #784

Jan 132020

Escape

  • 105,000 miles
Vehicle cuts off intermittently while driving. Dealership can't diagnose problem or fix. No codes.

- Roanoke, VA, USA

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