10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,529 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #783

Jan 222020

Escape

  • 11,000 miles
The engine will shudder at random times and occasionally stall at highway speeds. Issue also will appear randomly after filling the tank. Sometimes venting the tank at the inlet will resolve the issue. According to Firestone, this is a known issue for this vehicle...and as a driver, it is awfully unsafe. Ford has diagnosed it as having to do with a fuel pressure valve. This has happened repeatedly over the years we have owned this vehicle. Get this fixed!

- Murchison, TX, USA

problem #782

Jan 182020

Escape

  • 162,000 miles
I purchased this vehicle from drivetime in January 2018. They did not tell me of any recalls. I see online that there have been 15 recalls and the engine and engine cooling has been recalled 2 times. I have had issues for over a year with the cooling. I have to always put coolant in. We have even been stranded with an overheated vehicle. I had an estimate done to fix the issue and they told me the part is $1,400, it is the coolant bypass. Not sure what that is, however when searching online, the parts are less than $100. I need to know if this is still the same recall and can get fixed by the dealer for free? please let me know before the engine blows. My check engine light remains on, I am unable to use remote start in the freezing cold now due to this. I would really like to get this fixed as I love this car and do not give it up. The date I am using below is the last date the engine overheated. Please get this taken care of for me!

- Jackson, OH, USA

problem #781

Jan 052020

Escape

  • miles
We bought 2013 Ford Escape in July, 2016, with approximately 62,000 miles. At 64,000 miles, after constant overheating issues, Ford agreed to replace the engine. There were overheating issues on the new engine at time of install (stated in dealer notes), but they "fixed" them. The car now has 103,000 miles. Has been serviced regularly, with occasional overheating issues noted. Transmission failed last month. Waited over 2 weeks for diagnosis. Transmission needs to be replaced and another new engine is needed because of coolant leak. Our extended warranty expired at 100,000 miles. Contacted Ford customer service and they refuse to do anything to help. It seems that they put another defective engine in at 64,000 miles because you should get more that 40,000 miles on a new engine. The cost to repair this piece of junk is prohibitive and I feel very unhappy with Ford's response.

- Somerset, WI, USA

problem #780

Dec 172019

Escape

  • 97,496 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at 25 mph with the speed control engaged and making a right from a stop light, the engine over heating warning light illuminated. The contact was able to pull to the side of the roadway, turn off the vehicle waited a few minutes before restarting. The vehicle was driven to auto zone where it was diagnosed as coolant failure. The contact stated that coolant was added and no leaks were noticed until recently. The contact stated that in order to drive the vehicle at least a sixth of a gallon of coolant needed to be added to the vehicle. The low coolant warning illuminated as well as the over heating warning and thermostat increase warning and the check engine warning light stays illuminated. The contact stated researched failure on-line and found NHTSA campaign number: 12V551000 (engine and engine cooling) however vehicle was not included in recall due vehicle was not manufactured from October 5, 2011 through November 26, 2012 was the contact stated has scheduled an appointment with zeck Ford (4501 S.4th St. Leavenworth, ks 66408). The manufacturer notified of failure and advised contact to schedule diagnosed appointment with a local Ford dealer. The approximate failure mileage was 97,496.

- Leavenworth, KS, USA

problem #779

Oct 212019

Escape

  • 120,000 miles
I am constantly adding coolant to my Escape. It has broken down / shut off on me twice as a result of overheating caused by lack of coolant. Ford claimed the coolant loss was caused by a sensor. Something along the lines of a faulty sensor tricking the engine into thinking it was overheating and the coolant was being dispersed to cool the engine. I explained to the dealership that I purchased the car in 2017 with 52,000 miles and that by September of 2017 I was adding coolant. This continue until October 2019 when I finally got fed up after the vehicle powered off on me going down hill as a result of 'overheating' needing more coolant. I tried sharing this information with my dealership to no avail and mentioned previous recalls on 2013 1.6L Escape engines that my vehicle was not included in but many of the recalls involved coolant leaks! I allowed Ford to convince me the $4,000 sensor would solve all my problems. Unfortunately on December 3, 2019 less than two months after the sensor was repaired I got a maintenance notification to add coolant and another on January 20, 2020. In addition, I want to comment on the power steering defaulting. This happened to me as well in May 2019 on I 85. My power steering completely went out and never returned. Previously in April a brief power steering default notification appeared and after restarting my car, the notification went away and power steering was fine. In my opinion, power steering should not be going out on a vehicle after barely 6 years. Might I add when I purchased the vehicle in 2017 it only had 52,000 miles on it. The power steering went out a little over 2 years after I purchased the vehicle.

- Sandy Springs, GA, USA

problem #778

Jan 192020

Escape

  • 108,000 miles
Vehicle stalls unexpectedly and without warning. I can be driving and pull out of an intersection and the vehicle stalls without any warning leaving me vulnerable to an accident due the vehicle not being able to move. In addition to this the vehicle also has a coolant leak

- Kings Mountain, NC, USA

problem #777

Dec 102019

Escape

  • 120,000 miles
I bought the 2013 Escape brand new and for 4 years car ran fine then for the last few years the car would stall and I would have to restart it and would stall again. This repeated for years and had it fixed multiple times. The car was also leaking anti freeze and there was a recall for that I never received. After the latest stalling issues the engine block had a small crack which now I have notified that I would need a new engine at cost of 6K - 8K. The car has 150K miles which is not alot for cars and has been very dangerous to drive for years, I would not let any one drive the car due to this as was so dangerous.

- West Boylston, MA, USA

problem #776

Jan 132020

Escape

  • 51,123 miles
This is the tenth time that the coolant system lights come on and the the car stalls out and will only go approximately 5 miles per hour. This happened this time with a car behind me that almost crashed into me he had ti hit his breaks and go across a double line into oncoming traffic lanes to keep from hitting me, blessedly there was no oncoming traffic. I was driving the vehicle. Now it won"T stay charged even with a new battery. As soon as I turn the motor off the car is dead until I charge it again. It runs from point a to B but if you turn it off it is completely dead and the key wont work or anything

- Fresno, CA, USA

problem #775

Nov 292019

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated that the coolant would continuously disappeared from the engine which caused the vehicle to overheat and stall. The contact stated that there were no signs of a leak however, the check engine and coolant low warning lights were illuminated. The coolant would be topped off repeatedly in order for the vehicle to operate as intended. The vehicle was not taken to a dealer to be diagnosed nor repaired. The vehicle was taken to an independent mechanic and the contact was informed of a possible leak in the head gasket. The contact was informed that the vehicle should be taken to an authorized dealer for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Overland Park, KS, USA

problem #774

Jan 162020

Escape

  • 84,000 miles
As of 1/16/2020, I have had my 2013 Ford Escape for 6 months. A week after I got my car, it overheated. I was forced to pull over as the engine stalled and seized up. I had the car towed to the dealer and had the thermostat fixed. After two or three months, the car started overheating again. I decided not to take the car back to the dealer after many phone calls and a very unpleasant experience. I took it to two mechanic shops and they could not find what was wrong. It continued to overheat, even with coolant filled in the reservoir. I did some research and from what I have seen, overheating is a common problem with this year and model. I have called Ford and they told me that there are no recalls for overheating associated with my VIN number. I took it to a mechanic shop for a third time, after my car stalled on a cold winter's day with my child in the backseat. They notified me that the coolant bypass valve was not functioning properly. They also notified me that it was part of recall 13S12 (NHTSA-13V583). I made an appointment with a local Ford dealership to have the call inspected for all recalls. Apparently my car was not effected by this recall that effected other 2013 Ford Escapes that causes the overheating. I regret making this purchase. My 2002 Honda Accord has proved to be way more reliable than this Ford. I would not purchase a Ford again and plan on trading it in after I get this problem resolved. I'm disappointed that I have to pay out of pocket when it is obviously a malfunction in the manufacturing of this vehicle.

- Brentwood, NY, USA

problem #773

Jan 122020

Escape

  • 150,000 miles
With in a year, the following happened; the vehicle turned off while driving on the highway at 75 mph. Vehicle would not start on two separate occasions, and when it did, it immediately died but was not related to the battery. Key fob would not register to vehicle, vehicle was in motion when smoke was pouring out of the hood, no check engine light came on and nor temperature gage moved. This car is lemon based on the history from previous owner and the two years I have owned it.

- Arvada, CO, USA

problem #772

Apr 192019

Escape

  • 90,000 miles
We were driving down the road - had been on the highway for about 5 hours and all of a sudden our car just stopped - we were close to a rest area and was able to coast in and then we were towed. Our vehicle only had 90,000 miles on it and after going to 4 shops it was determined that it was in deed the engine so we had to get a new engine. We were told that we should have had signs like overheating but we had none - then we were told that with this car - the temperature gauge never goes over half so we were mislead.

- Marshallville, OH, USA

problem #771

Jan 042020

Escape

  • 87,350 miles
Vechicle stalles while drving on a couple of occasions

- Nashus, NH, USA

problem #770

Nov 202019

Escape

  • 128 miles
Engine coolant gets low every week/ light comes on / in motion or stationary

- Philadelphia, PA, USA

problem #769

Dec 202019

Escape

  • 123,000 miles
Car was stalling multiple times had repaired multiple times kept stalling and misfiring the vehicle had 120K miles on it latest test indicated cracked engine block which makes the car useless. Quoted new engine by Ford for 6K to 8K to fix. Car has had issues for the last 3 years and was recalled 15 times. The latest issue occured in Oct 2019 and had fuel sensor replaced two months later stalled on highway and asked dealer to fix that occured on dec20 and the first date to fix was listed as Jan 07 due to the fact that the dealer was fixing so many recalls

- West Boylston, MA, USA

problem #768

Jan 072020

Escape

  • miles
I brought this 2013 Ford Escape truck in August 21st 2018 it had 77095 miles when it was under warranty still after we brought the truck the engine light came on in the beginning of September 3, 2018 I went up there to don davis Nissan when this truck was still under warranty and told don davis Nissan that the engine light on there was on they told me that I had to pay for it out of my pocket and I told them why should me and my day pay for something and the truck was under the warranty still they refuse to fix it I being calling them numerous of times from September 3, 2018 and 2019 about this truck and it was still under warranty at that time so around October 28, 2019 I was leaving from the library doing my homework and I have not eaten anything that day so I went to get me something to before I went home as I was driving I heard the belt broken off as I was driving I was almost in a accident when the cars were driving down the street so I pull over on a street I didn't have enough money for a tow truck so I slept in my truck which was October 27, 2019 until the next day which was October 28 2019 a good samaritan help push my truck to don davis Dodge so the people at don davis Dodge told me it was about 450 to fix my truck which means that I had to use my truck note money to get that fix so around in November I brought a sensor that goes on their which was causing my truck to leak oil which they didn't not replace the first time when I brought this truck in August 20, 2018 when I told them about this problem the first time and they refuse to fix it so I brought the sensor last month and put it on their so this year of January 7th 2020 I am on my way home and I hear the same response of the belt broken off again after I replaced the belt and the sensor now it is leaking oil again and I been complaining to don davis Nissan numerous of times about this truck

- Dallas, TX, USA

problem #767

Jan 012020

Escape

  • 81,000 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at a low speed, the accelerator pedal depressed however, the vehicle stalled. The contact stated that the check engine warning light then illuminated. After several attempts to contact was able to restart the vehicle. The vehicle was taken to stevens Ford Lincoln located at 717 bridgeport ave, milford, ct 06460 (203) 783-5900, to be diagnosed. The contact was informed that the coolant valve needed to be replaced. The vehicle was repaired. The contact stated that the failure was similar to NHTSA campaign number 12V551000 (engine and engine cooling). The manufacturer was contacted and informed of the failure. The failure mileage was 81,000.

- Ansonia, CT, USA

problem #766

Jan 062020

Escape

  • 96,455 miles
This is the second time the coolant resiovr is empty and the engine light is flashing low coolant. Then the car start trembling and start slowing down. Then I have to stop the car. On 12/1719 for the same issue and the service advisor said the coolant problem is fixed.

- Duluth, GA, USA

problem #765

Jan 062020

Escape

  • 96,455 miles
This is the second time the coolant resiovr is empty and the engine light is flashing low coolant. Then the car start trembling and start slowing down. Then I have to stop the car. On 12/1719 for the same issue and the service advisor said the coolant problem is fixed.

- Duluth, GA, USA

problem #764

Nov 212019

Escape

  • 89,749 miles
Coolant leaking into the engine. While on motion engine over heat and made the car shake. From that time noise is coming from the engine.. coolant level goes low until tank goes empty. No alert giving when coolant drop off levels, at the same time oil levels increase.....

- Huntington Station, NY, USA

Read the next 20 complaints »