10.0

really awful
Crashes / Fires:
8 / 62
Injuries / Deaths:
14 / 0
Average Mileage:
54,321 miles

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« Read the previous 20 complaints

problem #794

Jan 312020

Escape

  • 82,000 miles
While driving my vehicle, without warning it stalls and I can't continue unless I turn it off and start the engine again. I also experience the smell of burnt wire.

- Rialto, CA, USA

problem #793

Jul 152019

Escape

  • 58,000 miles
Leaking coolant evaporates on the hot engine, the glycol may ignite causing a engine compartment fire. Coolant evaporated over four days time, this could happen while stationary, in motion or on highway. Light came on to warn me. Have brought this four times to mechanics, yesterday being the fifth time to Ford dealership, where they told me no recalls on this vehicle but the issue had been fixed previously to me owning it. Obviously there are many issues with the 2013 Ford Escapes. Now I'm paying out over $500 not including a diagnostic testing. I'm very upset over this issue because honestly the issue wasn't fixed and they refuse to pay for it. People don't purchase vehicles to be in the shop constantly..

- Dayville, CT, USA

problem #792

Jan 292020

Escape

  • 130,000 miles
My `13 Escape engine will shutdown unexpectedly while driving. This event has happened 3 times but the last experience was very dangerous and nearly resulted in a serious accident. The dealership examined the car this past week and simply stated that it required a new engine ad offered little more information. My concern is that the ECU programming causes this condition. Over time, the cylinder head and/or eng block developed internal cracks. This occasionally leads to overheating and coolant consumption. In an overheat situation the computer/dash will inform you a few seconds before shutting the engine down. It doesn't matter where you are, what speed you're traveling or whether you need power steering to avoid a deadly situation. The dealership and fmc offered no solution or financial compensation.

- Loveland, OH, USA

problem #791

Jan 282020

Escape

  • 81,000 miles
A year ago... coolant was being lost add coolant light kept coming on. I added coolant then called dealership and got it in. Dealership handed me keys back twice as both times saying they could not find the issue or leak.after demanding they find issue last year because coolant was leaking out and I needed to add it once a week or twice.., they did thorough test and again said found nothing. Yesterday it let me sit along side of road temperature gauge heated up to the high red mark. Dealership realized issue is there now and they found heater hose to coolant tank had a leak in it- this is the 3rd time I reported this issue and I have to pay since my warranty company through dealership won't cover the heater hose part. Warning light came on and slowed my vehicle down so I knew to pull off and temp gage went to the highest level.

- Tyrone, PA, USA

problem #790

Mar 092019

Escape

  • 51,865 miles
I've had a 2013 Ford Escape in for service for the same mechanical issue more than a half-dozen times. The vehicle would stall and engine shut down unexpectedly while driving on the highway, often on major highways at speeds at or over 40mph; this has happened nationwide and has been reported in over a thousand complaints. This is a dangerous, hazardous defect. I have been forced to pay for the repairs for this ongoing consistent dangerous defect. I have repair records documenting all of the problems and ongoing failure to correct this same issue. My vehicle should have been part of the recall for stalling issues. This is a safety defect and Ford should be held responsible. View the posted link NHTSA has probed the problem. Chapman Ford in northeast philadelphia knowingly sold this vehicle aware of the problem. The dealership will not acknowledge it. Ford corporation denies recall for my vehicle. I lodged a complaint with the ftc and with the Pennsylvania consumer protection Agency. Ford will wait to be liable when somebody gets hurt or killed on a highway when the 2013 Ford Escape stalls out loses power. I have reported this to Ford, they deny this safety issue. Beware of the 2013 Ford Escape. Https://www.consumerreports.org/car-recalls-defects/Ford-Escape-investigation-targets-stalling-problem

- Philadelphia, PA, USA

problem #789

Mar 132015

Escape

  • 107,000 miles
We were travelling in Colorado. Suddenly engine started to smoke. We pulled over. Had the car towed to garage. Was complete engine failure.

- Knoxville, TN, USA

problem #788

Jan 272020

Escape

  • miles
2013 Ford Escape. Consumer writes in regards to coolant system and egr system issues. The consumer requested that the vehicle be included in the recall 17S09.

- Tallmadge, OH, USA

problem #787

Jan 042020

Escape

  • 66,000 miles
2013 Ford Escape experiences apparent transmission failures at highway speeds. Often during passing acceleration. Repeated instances. From 50K miles to 70K miles. One instance involving all wheels locking up at 80mph (felt like a shift into park) and the others involving drivetrain power loss and jerking. After car restart, codes "apparently" disappear and dealers are unable to identify any issues without codes.

- Madison, WI, USA

problem #786

Jan 242020

Escape

  • 2 miles
While I was driving my car 40mi/hr on December 23rd, the low engine coolant fluid message came on, and about 10 seconds later, there was a message saying the engine was overheating and to pull over safely immediately. The car starting stalling and I pulled on the side of the road. After putting more engine coolant, it worked just fine. Then two weeks the low engine coolant message came back on and I took it to midas in westland, mi where they said they couldn't detect a leak. About two weeks after that the same situation with the low engine coolant signal, overheating engine, and stalling car happened, followed by more engine coolant added to car. Since then it has driven just fine but I'm afraid it will stall or start an engine fire.

- Westland, MI, USA

problem #785

Jan 232020

Escape

  • 65,000 miles
For the past year my 2013 Ford Escape will lose power while driving and stall. I never know when it will happen. It has done this while driving at 5 mph and 70 mph, driving in all weather conditions, the fuel is full, 3/4, 1/2 or almost empty. My car loses all power to the gas pedal and stalls. Most times it will not start right away and sometimes when I shut the car off and wait 30 seconds it will start. Very scary to drive especially with 2 children in the car. Again I never know when it will happen but it happens at least 2 times a day.

- Roseville, MI, USA

problem #784

Jan 132020

Escape

  • 105,000 miles
Vehicle cuts off intermittently while driving. Dealership can't diagnose problem or fix. No codes.

- Roanoke, VA, USA

problem #783

Jan 222020

Escape

  • 11,000 miles
The engine will shudder at random times and occasionally stall at highway speeds. Issue also will appear randomly after filling the tank. Sometimes venting the tank at the inlet will resolve the issue. According to Firestone, this is a known issue for this vehicle...and as a driver, it is awfully unsafe. Ford has diagnosed it as having to do with a fuel pressure valve. This has happened repeatedly over the years we have owned this vehicle. Get this fixed!

- Murchison, TX, USA

problem #782

Jan 182020

Escape

  • 162,000 miles
I purchased this vehicle from drivetime in January 2018. They did not tell me of any recalls. I see online that there have been 15 recalls and the engine and engine cooling has been recalled 2 times. I have had issues for over a year with the cooling. I have to always put coolant in. We have even been stranded with an overheated vehicle. I had an estimate done to fix the issue and they told me the part is $1,400, it is the coolant bypass. Not sure what that is, however when searching online, the parts are less than $100. I need to know if this is still the same recall and can get fixed by the dealer for free? please let me know before the engine blows. My check engine light remains on, I am unable to use remote start in the freezing cold now due to this. I would really like to get this fixed as I love this car and do not give it up. The date I am using below is the last date the engine overheated. Please get this taken care of for me!

- Jackson, OH, USA

problem #781

Jan 052020

Escape

  • miles
We bought 2013 Ford Escape in July, 2016, with approximately 62,000 miles. At 64,000 miles, after constant overheating issues, Ford agreed to replace the engine. There were overheating issues on the new engine at time of install (stated in dealer notes), but they "fixed" them. The car now has 103,000 miles. Has been serviced regularly, with occasional overheating issues noted. Transmission failed last month. Waited over 2 weeks for diagnosis. Transmission needs to be replaced and another new engine is needed because of coolant leak. Our extended warranty expired at 100,000 miles. Contacted Ford customer service and they refuse to do anything to help. It seems that they put another defective engine in at 64,000 miles because you should get more that 40,000 miles on a new engine. The cost to repair this piece of junk is prohibitive and I feel very unhappy with Ford's response.

- Somerset, WI, USA

problem #780

Dec 172019

Escape

  • 97,496 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving at 25 mph with the speed control engaged and making a right from a stop light, the engine over heating warning light illuminated. The contact was able to pull to the side of the roadway, turn off the vehicle waited a few minutes before restarting. The vehicle was driven to auto zone where it was diagnosed as coolant failure. The contact stated that coolant was added and no leaks were noticed until recently. The contact stated that in order to drive the vehicle at least a sixth of a gallon of coolant needed to be added to the vehicle. The low coolant warning illuminated as well as the over heating warning and thermostat increase warning and the check engine warning light stays illuminated. The contact stated researched failure on-line and found NHTSA campaign number: 12V551000 (engine and engine cooling) however vehicle was not included in recall due vehicle was not manufactured from October 5, 2011 through November 26, 2012 was the contact stated has scheduled an appointment with zeck Ford (4501 S.4th St. Leavenworth, ks 66408). The manufacturer notified of failure and advised contact to schedule diagnosed appointment with a local Ford dealer. The approximate failure mileage was 97,496.

- Leavenworth, KS, USA

problem #779

Oct 212019

Escape

  • 120,000 miles
I am constantly adding coolant to my Escape. It has broken down / shut off on me twice as a result of overheating caused by lack of coolant. Ford claimed the coolant loss was caused by a sensor. Something along the lines of a faulty sensor tricking the engine into thinking it was overheating and the coolant was being dispersed to cool the engine. I explained to the dealership that I purchased the car in 2017 with 52,000 miles and that by September of 2017 I was adding coolant. This continue until October 2019 when I finally got fed up after the vehicle powered off on me going down hill as a result of 'overheating' needing more coolant. I tried sharing this information with my dealership to no avail and mentioned previous recalls on 2013 1.6L Escape engines that my vehicle was not included in but many of the recalls involved coolant leaks! I allowed Ford to convince me the $4,000 sensor would solve all my problems. Unfortunately on December 3, 2019 less than two months after the sensor was repaired I got a maintenance notification to add coolant and another on January 20, 2020. In addition, I want to comment on the power steering defaulting. This happened to me as well in May 2019 on I 85. My power steering completely went out and never returned. Previously in April a brief power steering default notification appeared and after restarting my car, the notification went away and power steering was fine. In my opinion, power steering should not be going out on a vehicle after barely 6 years. Might I add when I purchased the vehicle in 2017 it only had 52,000 miles on it. The power steering went out a little over 2 years after I purchased the vehicle.

- Sandy Springs, GA, USA

problem #778

Jan 192020

Escape

  • 108,000 miles
Vehicle stalls unexpectedly and without warning. I can be driving and pull out of an intersection and the vehicle stalls without any warning leaving me vulnerable to an accident due the vehicle not being able to move. In addition to this the vehicle also has a coolant leak

- Kings Mountain, NC, USA

problem #777

Dec 102019

Escape

  • 120,000 miles
I bought the 2013 Escape brand new and for 4 years car ran fine then for the last few years the car would stall and I would have to restart it and would stall again. This repeated for years and had it fixed multiple times. The car was also leaking anti freeze and there was a recall for that I never received. After the latest stalling issues the engine block had a small crack which now I have notified that I would need a new engine at cost of 6K - 8K. The car has 150K miles which is not alot for cars and has been very dangerous to drive for years, I would not let any one drive the car due to this as was so dangerous.

- West Boylston, MA, USA

problem #776

Jan 132020

Escape

  • 51,123 miles
This is the tenth time that the coolant system lights come on and the the car stalls out and will only go approximately 5 miles per hour. This happened this time with a car behind me that almost crashed into me he had ti hit his breaks and go across a double line into oncoming traffic lanes to keep from hitting me, blessedly there was no oncoming traffic. I was driving the vehicle. Now it won"T stay charged even with a new battery. As soon as I turn the motor off the car is dead until I charge it again. It runs from point a to B but if you turn it off it is completely dead and the key wont work or anything

- Fresno, CA, USA

problem #775

Nov 292019

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated that the coolant would continuously disappeared from the engine which caused the vehicle to overheat and stall. The contact stated that there were no signs of a leak however, the check engine and coolant low warning lights were illuminated. The coolant would be topped off repeatedly in order for the vehicle to operate as intended. The vehicle was not taken to a dealer to be diagnosed nor repaired. The vehicle was taken to an independent mechanic and the contact was informed of a possible leak in the head gasket. The contact was informed that the vehicle should be taken to an authorized dealer for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Overland Park, KS, USA

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