While driving down the highway ( us 82 in Texas), there were flames seen coming from underneath the vehicle. A separate vehicle pulled up beside our 2013 Ford Escape, and yelled that the car was on fire. My son quickly pulled over, and he and his mother quickly got out of the vehicle and backed away from it. A fire truck came and put out the fire, but the car is a total loss. My wife was also treated for smoke inhalation on site, and later had to go to the hospital because she was still having problems breathing. I have checked the VIN on our vehicle, but there was no recall on our VIN. After research, I see that there has been other fire issues with other vins. I believe our situation needs to be looked at, because the recall may need to be expanded. We are currently upside down on our car note, and will loose about $4,000 out of pocket. I believe our issue could be related to issues others have had within the recalled VIN's. this happened on Friday November 15th near sherman, Texas.

- Fort Worth, TX, USA

The contact owns a 2013 Ford Escape. While driving 30 mph, the low engine coolant warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was contacted and did not assist. The failure mileage was 85,000.

- Columbia, NC, USA

The contact owns a 2013 Ford Escape. The contact mentioned that the water pump began to fail and was replaced by an independent mechanic. The water pump continued to fail and the contact discovered NHTSA campaign number: 17V209000 (engine and engine cooling); however, the VIN was not included in the recall. The contact also stated that anti-freeze slowly leaked from the engine, which then leaked into the cylinder crack. The contact took the vehicle to gary smith Ford (1 beal pkwy nw, fort walton beach, fl 32548, (888) 814-7437) where they replaced the long block (engine). The manufacturer was notified of the failures and a complaint was filed. The vehicle had not been repaired. The failure mileage was 70,000.

- Terre Haute, IN, USA

Vehicle was taken to a Ford dealership in fayetteville, nc to have several recalls fixed including the "13S12 risk of localized overheating of the engine cylinder head that may lead to oil leak fires" in January 2018. In November 2018 the vehicle was taken to another Ford dealership in southern pines, nc due to the engine overheating while the vehicle had driven about 10 feet out of my driveway. I was told it was only low on coolant and when I explained the previous issues they claimed they were fixed. Again in November 2019 the same issue occurred while driving a short distance down the road and the vehicle was towed to repair shop on fort bragg. While looking at the vehicle the repair shop noted two safety recalls for the vehicle, one pertaining to the engine overheating. When I called the previous dealerships about this they claimed there were no recalls on the vehicle relating to the engine. When I asked about options for them to fix an issue they claimed to have already fixed, they told me it was over a year since it was done so they were not responsible. The issue has happened twice since they claimed to have fixed it with the recall work. There is also an issue with systems not communicating the same information for recalls. The issue was obviously not resolved and now I will have to pay to fix a manufacturing problem that the dealership will not acknowledge. If they claim to have fixed the safety recall issue and it still persists, do they not have to fix it?

- Southern Pines, NC, USA

Engine fire on 9/21/19 while car was parked on side street it appears after being parked for near 2 hours 2013 Ford Escape purchased on 4/30/13 engine: 2.0L I4 gtdi ecoboost eng miles: 49400 all work done at dealer including all recalls listed on NHTSA four of which were related to fire. Engine fire vehicle totaled (pictures available) while parked on side street it appears near 2 hours after the car was driven for about 15 minutes start stop back streets average speed estimated 25 miles/hour. No known issues before fire. No other damage no injuries.

- Edina, MN, USA

There is a recall on engines over heating, however I have checked mine with 2 different Ford dealerships and they both say that they cant figure out the issue and that my Escape is not part of the recall. I don't believe this to be correct because it over heats, its not leaking, no one can figure out the issue. Ive taken it to 2 different Ford dealerships. Tipton Ford in nacogdoches, tx and al myer Ford in lufkin, tx. Both companies have had my SUV for 1 week at a time and still cant tell me what the problem is. Is it possible that this recall has to do with my SUV?

- Etoile, TX, USA

Me and my dad had brought this 2013 Ford Escape with warranty on August 20, 2018 at don davis Nissan it had 70,093 miles on the truck the sales man name Mr. Freeman was the one who had sold us this truck he had this truck was at don davis Nissan for a week the salesman Mr. Freeman told me and my dad that the reason the truck had took long because they were doing work to it to make sure that everything on it would be ok before they brought it too me and my dad. So we had the truck for about two weeks and everything on their was good until September 5 2018 the check engine light had came on I told my dad what happen he told me to take it back up their to don davis Nissan I took back up to them they tested and they came back and told me that the turbo charge needs fixing and it was going to be $500 dollars so when I told my dad he told the people at don davis Nissan that why should we have to pay for something out of his pockets when we have warranty on this truck and we just gotten this truck so my dad was pissed because we just gave don davis $500 and I looked on the internet and I seen were they a had a recall on this truck so I went out their to don davis Nissan and told them this and they come telling me that my truck doesn't have a recall and I told them like how do you know what I have and I seen on the internet that the same thing that the other customers who had a recall on their truck and as I look at the comments and I seen the same thing happening to my truck like for example the electrical system engine to wear my truck overheats to wear I hardly drive it sometimes I do because I go to school and to my doctor and run errands for my mother or father. And I been telling don davis Nissan since last and now and they acted like they don't want to help me but always be lying to me and my dad I have been telling don davis Nissan this and they straight ignore me.

- Dallas, TX, USA

My engine coolant light came on. As I was entering an on ramp to the highway my car slowed down and would not let me accelerate. Thankfully I was able get to a safe place before the car stopped. I called a friend who brought coolant and put it in my vehicle and after it cooled down I was able to continue. This has happened several times. I check fluid levels often. I am also aware that other blocks of this same vehicle have been recalled for this problem. I suspect this vihicle is having the same problem

- Nashville, TN, USA

While driving down highway 82, a fire started in the engine compartment, there was no notice of a fire within the cab. No smell and no visible smoke. After being flagged down about it, we managed to get out of the car and save just a few things out of the car, before the front half of the vehicle became engulfed in flames.

- Fort Worth, TX, USA

The contact owns a 2013 Ford Escape. The contact stated that the check engine warning indicator illuminated while driving 35 mph. The vehicle was taken to an independent mechanic who determined that the eco booster failed and needed to be replaced. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 105,037.

- Dallas, TX, USA

Earlier in the week I reported the engine stalling issue. I wish to report the coolant leak issue as well. I've had the water pump replaced but coolant is still leaking and has to be topped off regularly. This is on the 1.6L engine. It sounds like many other owners are experiencing the coolant and engine stalling issues; looking forward to recalls being issued for both problems.

- St. Albans, VT, USA

I have a 2012 Ford Escape bought brand new only have 68000.miles on it and now it has started stalling. I have driving doing errands around my home town. Luckily it restarted but not easily.

- Greenville, SC, USA

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from the vehicle and additional coolant had to be added. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who provided a pressure test, but the failure could not be duplicated. The vehicle was towed to hall Ford newport news (12896 jefferson ave, newport news, va 23608, (877) 398-2216) where it was diagnosed that a pressure test and engine were needed. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas24815719, but no assistance was provided. The contact stated that the failure was similar to NHTSA campaign numbers: 12V431000 and 12V551000 (engine and engine cooling). The failure mileage was 120,000.

- Bena, VA, USA

The contact's daughter, [xxx], owns a 2013 Ford Escape. When the vehicle was started, the maintenance (engine) warning indicator illuminated and the vehicle shook violently. The vehicle was taken to joe machens Ford (1911 w worley St, columbia, mo 65203, (573) 445-4411) where it was diagnosed that the head gasket failed and the engine needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and provided case number: [xxx]. the manufacturer stated that the VIN was not included in NHTSA campaign number: 13V583000 (engine). The failure mileage was approximately 40,000. Consumer spoke to manager at joe machens who said that failure was related to safety recall 13S12 and that consumer should contact the selling dealership and manufacturer to request a refund. Consumer contacted lou fusz Ford (chesterfield, mo), suntrop Ford (sunset hills, mo) and the manufacturer. All of them denied liability and refused to assist. Consumer traded in vehicle, but is requesting a refund on the loss of funds. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Saint Louis, MO, USA

The contact owns a 2013 Ford Escape. The contact stated that the engine overheating indicator illuminated and the coolant level was very low. The contact also reported a burning odor. The vehicle was pulled over, the engine was turned off, and the vehicle was towed to an independent mechanic. The origin of the coolant leak was not located. The failure recurred and the independent mechanic could not locate the leak. The contact took the vehicle to boggus Ford mcallen (1400 E expressway 83, mcallen, tx 78501, (956) 686-7411) where it was determined that there were no recalls. The dealer could not replicate the failure since the coolant level was normal at the time. The failure occurred again a few weeks later. The manufacturer acknowledged the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 40,000. The VIN was unknown.

- Mcallen, TX, USA

Vehicle occasionally stalls out at low idle, either when stationary or attempting to drive up hill in forward after backing out into street. This is not triggering an error code and several mechanics cannot diagnose the issue. After completing some research, it sounds like this is a common issue with 2013 Ford Escapes.

- Saint Albans, VT, USA

The contact owns a 2013 Ford Escape. While driving, the vehicle overheated and stalled without warning. The vehicle was towed to an independent mechanic who stated that the thermostat and gasket were leaking coolant. The local dealer was not contacted. The manufacturer was contacted and referred the contact to NHTSA. The contact stated that the failure was similar to NHTSA campaign number: 12V551000 (engine and engine cooling). The failure mileage was 35,000. The VIN was invalid.

- Atlanta, GA, USA

My 2013 Ford Escape keeps stalling while I am driving it. All the lights will come on, and then the vehicle rolls to a stop without be being able to press on the gas. There was a recall on this problem, but I guess mine is not covered, when it should be.

- Houston, TX, USA

I drive to town park to go in a store come back to my car start it and go to drive as I pulling in traffic it dies it starts back up and does it again for 4 to 5 times before finally driving normal, on hot days as the car is driving it will read as if it is over heating and pull reduce power in witch as U finally get out of traffic and pull over the heat hand drops back down like it wasn't hot this repeats on ever small hill I go up and the inside temperature reading goes up and down while this is happening and it is leaking coolant on back side of engine as all the other Ford Escape that was recalled that caused the fire

- Bristol, TN, USA

I filed a complaint sometime last week about my car having coolant leaks and overheating due to this leak. Well I took my car to the shop and was out 400 dollars to fix this. The shop ended up having to order two of the same parts because they were all faulty. A week later my car is fixed. Worked for 2 days and the part that came directly from Ford was faulty again. Car almost blew up on the highways because coolant was leaking everywhere. There was literally none in my car. When is this going to become important enough to fix" when the engine is completely ruined" I was driving down the highway today and all the lights on my dash came on saying engine temp dangerously high. Turn engine off immediately but by this point I was already smoking out the hood, it smelled like coolant inside my car, I pull over and get out and I see my tired are soaked, the whole sidewalk up under me was puddled, my engine was covered in coolant. I had to have it towed.

- Martin, TN, USA