10.0

really awful
Crashes / Fires:
8 / 62
Injuries / Deaths:
14 / 0
Average Mileage:
54,321 miles

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« Read the previous 20 complaints

problem #734

Jan 312018

Escape

  • 65,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the coolant warning indicator illuminated intermittently; however, no leak was found when the vehicle was taken to an independent mechanic. Over time, the mechanic discovered a coolant leak. The contact discovered NHTSA campaign number: 12V431000 (engine and engine cooling); however, the vehicle was not included in the recall. The contact took the vehicle to tindol Ford (1901 E franklin blvd, gastonia, nc 28054, (704) 867-8341) and coolant was purchased; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was 65,000.

- Gastonia, NC, USA

problem #733

Dec 052019

Escape

  • 90,800 miles
The past month the car has stalled out while driving. Sometimes 15 to 30 seconds after starting, in stationary position other times while in traffic. My daughter was almost in an accident, when the vehicle shut off while turning in a busy intersection on a city street. It has also happened while on the highway.

- Norcross, GA, USA

problem #732

Sep 162019

Escape

  • 45 miles
Engine coolant sensor is bad, causing coolant to leak and car to overheat.

- Winchester, TN, USA

problem #731

Dec 012019

Escape

  • 70,000 miles
The contact owns a 2013 Ford Escape. After the vehicle was started, it overheated. The contact added antifreeze and noticed that the check engine and tire pressure warning indicators were illuminated. In addition, the pull over safely message was displayed. The vehicle was taken to joe machens Ford (1911 w worley St, columbia, mo 65203) where it was diagnosed that the engine block was cracked. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 70,000.

- Hailsville, MO, USA

problem #730

Nov 192019

Escape

  • 83,000 miles
Car loses power while driving, the engine stalls then loses power. This happens 2-3 times every two weeks or so...

- Mulberry, AR, USA

problem #729

Dec 012019

Escape

  • 101,750 miles
The car stalls out from a standing stop randomly and without warning, yet no check engine light ever comes on. It is dangerous because it has stalled just as I'm pulling out into traffic. It has randomly been happening in the past two weeks.

- West Wareham, MA, USA

problem #728

Nov 222019

Escape

  • 167,500 miles
The car stalls when starting and there have been many complaints about the same issue and Ford does not acknowledge there is a problem with Escapes.

- Lehigh Acres, FL, USA

problem #727

Nov 272019

Escape

  • 108,000 miles
Vehicle repeatedly stalls after starting the vehicle and taking off. The vehicle will start and then I begin driving and it will shutter, lose acceleration ability, and stall out. Then I have to put the vehicle in park in the middle of the road or parking lot and restart. Sometimes it starts after a little delay just fine, and other times I had happened back to back two to three times. No warning lights remain. I also had coolant leak occur. Just got engine hoses, sensors, a new fuel pump in hopes of fixing the coolant leak and the stalling. Too soon to tell if the coolant problem is gone, but stalling is still occurring! feels extremely unsafe in a vehicle that randomly stalls out while driving.

- Corinth, TX, USA

problem #726

Oct 262019

Escape

  • 90,000 miles
The contact owns a 2013 Ford Escape. While driving approximately 60 mph, the temperature gauge increased and white smoke emerged from the engine compartment. The contact pulled the vehicle over to the side of the road and added coolant. The vehicle returned to normal for a few minutes, but then began smoking again. Also, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who replaced a line between the radiator and the engine; however, the failure recurred. The vehicle was taken to northside Ford (12300 san pedro ave, san antonio, tx 78216) where it was determined that there was an engine coolant leak. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 90,000.

- San Antonio, TX, USA

problem #725

Jul 042019

Escape

  • 85,000 miles
My car constantly stalls. It stalled periodically but I thought well maybe it's was because of how hot it was outside. But that it's the case. I can be at a light stopped, driving down the street/expressway and it'll start to lose stutter and stall out with only the battery light and oil lamp light coming on. Sometimes itll start right back up others it has it sit and cool down. Even tho my engine isn't reading hot or anything along those lines. Everything reads fine. I've taken to multiple shops and finally just 5 days ago to a Ford dealer who had my car for almost 3 days and all he could say is it looks like I could possibly have a cracked water pump! they need to do something for us with the 1.6 it seems to be the same exact thing going on with the 2.0. today when my car stalled my oil dipstick was smoking

- Temperance, MI, USA

problem #724

Nov 232019

Escape

  • 73,727 miles
The vehicle randomly stalls, with engine completely shutting off, while the vehicle is moving. The stalling occurs while the vehicle is braking, or slowing down while driving on city streets, and I have to completely stop the vehicle, put it in park, and then restart the vehicle. It has occurred several times with other vehicles behind me, causing them to have to hit their brakes and stop as well. I took the car into the Ford dealership where it took them a day and a half to diagnose that it was an evaporative purge valve that was sticking open. The repair cost came to $629.97, plus $68.86 for a rental car. The vehicle ran for about 1.5 months with no problems, but is now stalling again with the exact same symptoms as before.

- Houston, TX, USA

problem #723

Nov 152019

Escape

  • 102,000 miles
While driving down the highway ( us 82 in Texas), there were flames seen coming from underneath the vehicle. A separate vehicle pulled up beside our 2013 Ford Escape, and yelled that the car was on fire. My son quickly pulled over, and he and his mother quickly got out of the vehicle and backed away from it. A fire truck came and put out the fire, but the car is a total loss. My wife was also treated for smoke inhalation on site, and later had to go to the hospital because she was still having problems breathing. I have checked the VIN on our vehicle, but there was no recall on our VIN. After research, I see that there has been other fire issues with other vins. I believe our situation needs to be looked at, because the recall may need to be expanded. We are currently upside down on our car note, and will loose about $4,000 out of pocket. I believe our issue could be related to issues others have had within the recalled VIN's. this happened on Friday November 15th near sherman, Texas.

- Fort Worth, TX, USA

problem #722

Nov 182019

Escape

  • 85,000 miles
The contact owns a 2013 Ford Escape. While driving 30 mph, the low engine coolant warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was contacted and did not assist. The failure mileage was 85,000.

- Columbia, NC, USA

problem #721

May 012016

Escape

  • 70,000 miles
The contact owns a 2013 Ford Escape. The contact mentioned that the water pump began to fail and was replaced by an independent mechanic. The water pump continued to fail and the contact discovered NHTSA campaign number: 17V209000 (engine and engine cooling); however, the VIN was not included in the recall. The contact also stated that anti-freeze slowly leaked from the engine, which then leaked into the cylinder crack. The contact took the vehicle to gary smith Ford (1 beal pkwy nw, fort walton beach, fl 32548, (888) 814-7437) where they replaced the long block (engine). The manufacturer was notified of the failures and a complaint was filed. The vehicle had not been repaired. The failure mileage was 70,000.

- Terre Haute, IN, USA

problem #720

Nov 182019

Escape

  • 85,000 miles
Vehicle was taken to a Ford dealership in fayetteville, nc to have several recalls fixed including the "13S12 risk of localized overheating of the engine cylinder head that may lead to oil leak fires" in January 2018. In November 2018 the vehicle was taken to another Ford dealership in southern pines, nc due to the engine overheating while the vehicle had driven about 10 feet out of my driveway. I was told it was only low on coolant and when I explained the previous issues they claimed they were fixed. Again in November 2019 the same issue occurred while driving a short distance down the road and the vehicle was towed to repair shop on fort bragg. While looking at the vehicle the repair shop noted two safety recalls for the vehicle, one pertaining to the engine overheating. When I called the previous dealerships about this they claimed there were no recalls on the vehicle relating to the engine. When I asked about options for them to fix an issue they claimed to have already fixed, they told me it was over a year since it was done so they were not responsible. The issue has happened twice since they claimed to have fixed it with the recall work. There is also an issue with systems not communicating the same information for recalls. The issue was obviously not resolved and now I will have to pay to fix a manufacturing problem that the dealership will not acknowledge. If they claim to have fixed the safety recall issue and it still persists, do they not have to fix it?

- Southern Pines, NC, USA

problem #719

Sep 212019

Escape

  • 49,400 miles
Engine fire on 9/21/19 while car was parked on side street it appears after being parked for near 2 hours 2013 Ford Escape purchased on 4/30/13 engine: 2.0L I4 gtdi ecoboost eng miles: 49400 all work done at dealer including all recalls listed on NHTSA four of which were related to fire. Engine fire vehicle totaled (pictures available) while parked on side street it appears near 2 hours after the car was driven for about 15 minutes start stop back streets average speed estimated 25 miles/hour. No known issues before fire. No other damage no injuries.

- Edina, MN, USA

problem #718

Oct 282019

Escape

  • 132,110 miles
There is a recall on engines over heating, however I have checked mine with 2 different Ford dealerships and they both say that they cant figure out the issue and that my Escape is not part of the recall. I don't believe this to be correct because it over heats, its not leaking, no one can figure out the issue. Ive taken it to 2 different Ford dealerships. Tipton Ford in nacogdoches, tx and al myer Ford in lufkin, tx. Both companies have had my SUV for 1 week at a time and still cant tell me what the problem is. Is it possible that this recall has to do with my SUV?

- Etoile, TX, USA

problem #717

Oct 272019

Escape 4-cyl

  • 102,232 miles
Me and my dad had brought this 2013 Ford Escape with warranty on August 20, 2018 at don davis Nissan it had 70,093 miles on the truck the sales man name Mr. Freeman was the one who had sold us this truck he had this truck was at don davis Nissan for a week the salesman Mr. Freeman told me and my dad that the reason the truck had took long because they were doing work to it to make sure that everything on it would be ok before they brought it too me and my dad. So we had the truck for about two weeks and everything on their was good until September 5 2018 the check engine light had came on I told my dad what happen he told me to take it back up their to don davis Nissan I took back up to them they tested and they came back and told me that the turbo charge needs fixing and it was going to be $500 dollars so when I told my dad he told the people at don davis Nissan that why should we have to pay for something out of his pockets when we have warranty on this truck and we just gotten this truck so my dad was pissed because we just gave don davis $500 and I looked on the internet and I seen were they a had a recall on this truck so I went out their to don davis Nissan and told them this and they come telling me that my truck doesn't have a recall and I told them like how do you know what I have and I seen on the internet that the same thing that the other customers who had a recall on their truck and as I look at the comments and I seen the same thing happening to my truck like for example the electrical system engine to wear my truck overheats to wear I hardly drive it sometimes I do because I go to school and to my doctor and run errands for my mother or father. And I been telling don davis Nissan since last and now and they acted like they don't want to help me but always be lying to me and my dad I have been telling don davis Nissan this and they straight ignore me.

- Dallas, TX, USA

problem #716

Nov 172019

Escape

  • 50,338 miles
My engine coolant light came on. As I was entering an on ramp to the highway my car slowed down and would not let me accelerate. Thankfully I was able get to a safe place before the car stopped. I called a friend who brought coolant and put it in my vehicle and after it cooled down I was able to continue. This has happened several times. I check fluid levels often. I am also aware that other blocks of this same vehicle have been recalled for this problem. I suspect this vihicle is having the same problem

- Nashville, TN, USA

problem #715

Nov 152019

Escape

  • 100,000 miles
While driving down highway 82, a fire started in the engine compartment, there was no notice of a fire within the cab. No smell and no visible smoke. After being flagged down about it, we managed to get out of the car and save just a few things out of the car, before the front half of the vehicle became engulfed in flames.

- Fort Worth, TX, USA

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