10.0

really awful
Crashes / Fires:
8 / 62
Injuries / Deaths:
14 / 0
Average Mileage:
54,321 miles

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« Read the previous 20 complaints

problem #634

Jun 142019

Escape

  • 64,000 miles
My well-maintained 2013 Ford Escape with approximately 65,000 miles on it recently developed a coolant leak. Upon complete inspection at the dealership, this appears to be an internal coolant leak that is very similar in description to those which have been previously reported in this make and model of car in selected manufactured vehicles. My car was not one of these selected vehicles in prior recalls, and I am concerned that there are additional vehicles affected, including mine, that should also be recalled. In my car, there is an internal coolant leak with evidence of active leak onto the spark plugs and destroying the engine, and this has resulted in requiring installation of an entirely new engine. Prior recall reports a 'coolant system leak that may cause the engine to overheat and leak flammable engine fluids'. I was alerted to the leak issue in my call when an 'engine overheating' warning came on simultaneously with a low coolant warning, which prompted me to proceed to the dealership with my car. This warning came on while driving my car vehicle on a city street. Thank you for investigating this concern.

- Baltimore, MD, USA

problem #633

Jun 162019

Escape

  • 3 miles
The Escape has stalled several times. First time it stalled and stopped with no indication of issue on interstate. We were able to get it moved to parking lot after several times waiting for it to start. Had car towed to mechanic. The car never stopped for him. We picked it and drove in the morning to church and back with no issues. I drove it in afternoon temp around 85 degrees for about 3 miles. Car stopped running with no indication of problem while pulling up to stop light. After about 2 minutes car restarted and quit running again less then 1/4 mile while trying to get off street.I tried replacing ignition relay as noted by several websites but no change. Have no idea what is causing the unsafe sudden stalling. Car going back to mechanic. This is a very unsafe problem.

- Peachtree City, GA, USA

problem #632

Jun 152019

Escape

  • 62,000 miles
This is the 2nd time in 6 months this car has stopped running because it says the engine temperature is hot, but both times the car has only been running for 5 minutes.

- El Segundo, CA, USA

problem #631

Jun 122019

Escape

  • 109,000 miles
Vehicle stalls without warning randomly. The vehicle is in motion driving straigh-forward when this occurs. It has happened in parking lots and on city streets. I see this car has been subject to a recall for this and I don't show any currently open recalls so perhaps the fix for the recall was not sufficient. We bought the car used about a few months ago from a Ford dealer.

- West Chester, OH, USA

problem #630

Jun 132019

Escape

  • 125,000 miles
Fuel: The car was only 4 years old started with a fuel issue. Every time I put gas, then turn on car doesn't want to start. It will eventually start and no other problems occur. But it does take a while for it to start. Kind of like when the battery is dying. Engine: When going up steep hills the engine over heats. It stabilizes once we drive on flat surface and doesn't happen again until we go up steep hills again. Both items have been occurring fr about 3 years. The fuel piece is very expensive to repair because of the way Ford built the compact engine.

- Granada Hills, CA, USA

problem #629

May 312019

Escape

  • 92,299 miles
Check engine light came on and I was told that it was the turbo boost. I had seen that other vehicles the same make, model, year and manufacturing date had been recalled for that issue but mine has not and now I'm looking at a very expensive fix. I have purchased several Ford in the past but I'm concerned that the quality is starting to wane and I'm disappointed the recall hasn't been expanded when it's evident that it should have been.

- Tannersville, PA, USA

problem #628

Jun 072019

Escape

  • 83,000 miles
On Monday, May 6 I was in a store parking lot and I started my car to back out and drive home. My car gave an alert that said the engine overheated. There was no prior notice. The car stalled and engine shut down. I turned off the vehicle and when I restarted I was able to drive the few miles home. I called the Ford dealership and made an appointment for the next day. My car was serviced and they said there was some issue with a coolant leak which they fixed. On Friday, June 7th I was also in a parking lot when I started my car to drive home. The same alert came on and my engine shut down. I tried the same method of restarting my car in an attempt to drive home, however this time it would not drive. I called a tow truck to tow it to the dealership. At this time it is still in service at a Ford dealership. I paid $1000 to have the "issue" fixed a month ago. They have not yet been able to tell me what the "issue" is now. I do have the receipt and print out of what exactly was done in the first repair but it is inside my car which I can't access right now. If needed I can provide later.

- Fredericksburg, VA, USA

problem #627

Jun 042019

Escape

  • 56,000 miles
While my car was still under warranty (approximately 2.5 year ago, when it was close to 50,000 miles), I brought my car in because it was slowly leaking coolant. They found a leak, but since the repair was so expensive, I decided it would be cheaper to just keep refilling it. At that time, I had to refill it every few months. Recently, it has been much worse where I need to refill it every week. My car also stalled (within a minute after starting it), but I am unsure whether those things are connected. I have read about many recalls for this issue (same make/model/year), but my nothing comes up when I search my VIN. My car is currently at 99,000 miles.

- Baltimore, MD, USA

problem #626

Dec 192018

Escape

  • 57,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the vehicle was taken to pacifico marple Ford Lincoln dealer, located at 3015 West chester pike, broomall, pa 19008, (888) 320-6221, where it was serviced under NHTSA campaign number : 13V583000 (engine). The contact stated that the recall repaired did not correct the failure. The contact stated that six months later he experienced a failure with oil dripping down onto the exhaust pipe. The contact stated that when he inspected underneath the vehicle he notice the oil was dripping from the head gasket unto the exhaust manifold with little bubble bubbling. The contact also stated that there was a burning odor of oil coming through the vehicle vent. The contact also stated that smoke was coming from the passenger front side of the vehicle while it was stoped at a school lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The vehicle was not repaired. The contact stated that the failure was progressively getting worse. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.

- Westchester, PA, USA

problem #625

Mar 012019

Escape

  • 115,000 miles
The contact owns a 2013 Ford Escape. While operating the vehicle, the engine temperature gauge displayed that the engine temperature was high and the engine had overheated. The vehicle shook and vibrated before stalling. The vehicle was taken to an independent mechanic who replaced the thermostat, but the failure recurred. The cause of the failure was not determined. Mullinax Ford (1551 East semoran blvd, apopka, fl) and the manufacturer were notified of the failure. The contact was informed that the vehicle was previously serviced per NHTSA campaign number: 12V551000 (engine and engine cooling). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 115,000.

- Apopka, FL, USA

problem #624

May 052019

Escape

  • 100,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the "service engine now" indicator illuminated when the vehicle was started. The failure recurred and the engine icon illuminated. The vehicle was taken to an independent mechanic who found code number: B0236 and informed the contact to call the dealer. The vehicle was taken to carriage Ford (812-284-4444, located at 908 E lewis and clark pkwy, clarksville, in 47129) where it was stated that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

- Jeffersonville, IN, USA

problem #623

May 302019

Escape

  • 100,182 miles
While driving in morning rush hour (bumper to bumper) traffic on the highway, my vehicle died. The check engine and battery light came on and it took several attempts for it to start again. I had my battery replaced a month ago and the alternator checked with no issues.

- Cottleville, MO, USA

problem #622

May 282019

Escape

  • 130,849 miles
Car stalled twice while in motion when turning into traffic now the check engine light is

- Chapin, SC, USA

problem #621

May 282019

Escape

  • 90,000 miles
Car lights indicate engine is overheating and car must be turned off immediately. Car begins to shake and steering wheel locks up. Has occurred three times. Mechanics cannot find anything wrong with it. This time the mechanic said the sensor is sending a false report and the engine is not overheating. Occurs within 1-5minutes of driving on side roads going no more than 35 miles an hour or less each time.

- Chattanoiga, TN, USA

problem #620

Nov 012018

Escape

  • 68,000 miles
The contact owns a 2013 Ford Escape. While driving, the vehicle failed to respond when the brake pedal was depressed and the engine revved high. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who was unable to duplicate the failures. The vehicle was taken to briarwood Ford (7070 E Michigan ave, saline, mi 48176, (734) 429-5478) to be diagnosed, but they were also unable to duplicate the failures. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.

- Saline, MI, USA

problem #619

Feb 012019

Escape

  • 89,120 miles
The contact owns a 2013 Ford Escape. The contact smelled coolant and noticed coolant leaking under the vehicle. The failure occurred intermittently. The orange to red warning indicator for the coolant system flashed "low" and "service required". the vehicle stalled more than once due to reduced engine power. The vehicle was not included in a recall campaign. An independent mechanic inspected the vehicle, but was unable to determine the origin of the coolant leak. The vehicle had to constantly have the coolant refilled to prevent an engine shut down while the vehicle was in motion. The vehicle was not repaired. The manufacturer was notified of the failure. The dealer was not contacted. The approximate failure mileage was 89,120.

- Chapin, SC, USA

problem #618

May 132019

Escape

  • 104,000 miles
While driving down highway 52 yesterday evening my Ford Escape 2013 caught on fire. I was able to pull to the side after it seized (brakes quit in the process) and had to jump out the passenger side door as the whole engine was on fire and engulfing the driver side.

- Cleveland, GA, USA

problem #617

May 072019

Escape

  • 75,000 miles
Car now shuts off frequently after shifting into reverse and back into drive. Recently happened while my wife was pulling out of a heavy traffic area.

- Wellington, CO, USA

problem #616

Apr 252019

Escape

  • 90,050 miles
The contact owns a 2013 Ford Escape. The contact stated that the engine overheated. The contact placed coolant into the engine four times, but the coolant continuously leaked out. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,050.

- Moore, OK, USA

problem #615

Mar 092019

Escape 4-cyl

  • 69,970 miles
The contact owns a 2013 Ford Escape. While driving 30 mph, the vehicle stalled and restarted on its own without warning. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was taken to grieco Ford of delray beach (3000 S federal hwy, delray beach, fl 33483, (561) 278-0303) where it was diagnosed that the fuel vapor cap needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 69,970. Consumer sent 2 letters to manufacturer regarding reimbursement. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Boca Raton, FL, USA

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