10.0
really awful- Crashes / Fires:
- 8 / 62
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 54,321 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car stalled while driving in a city street approaching intersection. Stopped and was unable to restart. After pushing car out of the way, car restarted. Drove slowly to car repair shop--unable to repair, advised of NHTSA investigation. Took car to dealer, Ford repair shop said problem was with fuel vapor cap. Contacted Ford corporate, but am unable to get reimbursement.
- Boca Raton, FL, USA
Car stalled in the middle of the roadway, on a city street, approaching intersection, while in motion. No warning. Was unable to restart car. After pushing car out of traffic, car restarted. Drove carefully to repair shop, which was unable to repair. Drove car to Ford dealer where diagnosis was faulty fuel vapor cap. Dealer advised that this happened to many of these cars.
- Boca Raton, FL, USA
The contact owns a 2013 Ford Escape. The contact stated that the vehicle failed to start and the check engine and "stop engine safely/overheating" indicators were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 88,000.
- Houston, TX, USA
I have a 2013 Ford Escape with over 120,000 miles. I've had it 2 years. I purchased the car used with about 84,000 miles on it.. recently my coolant would go low and then sometimes the car would say it's overheating when it actually wasn't causing it to automatically shut off. Today, 04/24/2019 the car started to cut off while driving and after numerous attempts of starting the car to drive it the engine light has now come on. I see this is a very popular complaint with this vehicle and would like to if anything is being done on Ford end regarding repairs or any type of recall. I will be taking it to the mechanic in the morning
- Bay Shore, NY, USA
The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to be driven to the contact's residence. The vehicle was later taken to gulf coast Ford (located at 3000 state hwy 288, angleton, tx 77515, (713) 422-7200) where it was diagnosed that the map sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to seth wadley Ford Lincoln (located at 333 N, butler road, pauls valley, ok 73075, (877) 710-2709) where they wiggled some wires and the check engine warning indicator turned off; however, the vehicle was not repaired. The manufacturer was notified of the failures and provided case number: 17452552. The failure mileage was 39,572. Consumer stated vehicle would stop in the middle of traffic randomly.
- Quimby, IA, USA
When slowing down to a stop or at idle the vehicle lunges and stalls out. It does completely and the vehicle has to be restarted. Sometimes this happens multiple times in a row. It happens after city driving, highway driving or while idling. The vehicle lunges and stalls and while doing so the vehicle does not respond to the gasoline pedal.
- Skiatook, OK, USA
The contact owns a 2013 Ford Escape. While driving low speeds, the vehicle stalled. The contact pulled over and restarted the vehicle, but the failure continued intermittently. There were no warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
- Pinson, AL, USA
As I was driving to work (at ~35 mph), an alert appeared warning me of the engine overheating and to "stop soon". I lost power for the most part and had to coast into a parking lot. I had been driving for less than 5 minutes (cool day, ~60 degrees F, dry conditions).
- Brownwood, TX, USA
Takata recall while driving my car on a city street I came to a red light I was stopped for just a moment and the low coolant sign/message came on not even a second later it starts flashing red saying system overheating turn engine off the thermostat spikes all the way up I am on a 4 lane road with my child in the vechele as I am getting over to get us out of harms way the car is starting to stall. I got to a parking spot mind you this might have taken 1 minute or less I turn car off and wait a few minutes to pop the hood and see what is going on. The antifreeze jug is full there was no reason for the car to overheat I waited a few more minutes started the car and the low coolant light goes off temperature is fine now the check engine light is on I drove the car home it drove fine no issue. I can not put my children in a vehicle that I have no idea what is gonna do if I could not have got my car to a parking spot we would have been hit on this road.
- Redford Twp., MI, USA
At 73K miles, low coolant light appeared while driving without any visible signs of a leak. Drove to dealership and was told that water pump and heater hose were leaking. The next week the low coolant light came back on so I returned to the dealership and was told that the connection hose to the cylinder head was leaking. After replacing this hose connection, dealership now tells me that leak is coming from cylinder head. This is a fire hazard and should be recalled.
- Galt, CA, USA
We have had multiple instances of the Escape indicating low coolant and/or overheating/pull over safely (limp mode). Several times, we were in traffic on city streets when it suddenly went into limp mode and pulling over safely was scary. We have taken the vehicle to the Ford dealer multiple times and had the water pump replaced, the heater bypass hose replaced and the cooling system "burped". during the last visit, we were told the "coolant stand pipe" needed to be replaced for a fee of $1275. I understand that part was supposed to be replaced during Ford's 13S12 recall campaign. At this point, the Escape can't be trusted to go any distance without going into limp mode and posing a safety hazard to us and others near us.
- Kearney, MO, USA
I just purchase this vehicle about a month ago. Recently, the car would just stop out of no where. When engine light would go off and on. When I notice it on one time, I went to auto zone it said it was a coolant bypass which means my car is getting too hot however I known when I start up the car in the morning, it would get hot fast which is not normal. The car would be still and it would or im driving it would just shut off...
- Shreveport, LA, USA
Car stalled several times while going about 10-15 mph and this is about the tenth time this has happened in several days.
- Neptune, NJ, USA
My vehicle has had issues the last year. It started with a coolant leak that came out of no where which stalled my car because a warning came up stating it was too hot. I just added coolant and it seemed to be fine, a few months later the same thing happened again and my engine light came on, I took it to a mechanic and they replaced the spark plugs and coils. It seemed to be fine for a few months but I was constantly having coolant issues and having to add more. It became more frequent and I was going through one gallon of coolant a week. The car would stalled all the time with my kids in the car but as soon as I opened the reservoir to add more it fill almost completely back up. I took it to Ford and the quoted me $7,100 to fix the problem and said I needed a new engine due to a warped head gasket. He also told me that he would not take my money because this was a known issue and they knew what the problem was by my description before even running any tests, they also said it could likely happen again. I started doing my research and realized that this year make and model of my vehicle had multiple recalls for this very problem but looking up recalls with my VIN showed my car did not qualify with this specific recall. I believe Ford should be fixing this problem because it is creating a real safety hazard for the owners of these vehicles.
- Lehi, UT, USA
Coolant completely depleted twice within one month after purchase. Coolant is leaking into engine cylinder 3.
- Grand Rapids, MI, USA
The vehicle begins to struggle to run at idle sometimes when at a stop sign or when turning.
- Neptune, NJ, USA
Leaking coolant into engine cylinder block.
- Pinehurst, NC, USA
Loss of antifreeze, constant refilling. I have to refill it every week or less. Checked system and pipes, could not find issue. Hard smell of chemicals in vehicle while driving but even stronger while stationary.
- Bordentown, NJ, USA
Car always sputters after filling gas tank!! faulty evap valve
- Concord, CA, USA
- Boca Raton, FL, USA