10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,529 miles

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« Read the previous 20 complaints

problem #443

Aug 062018

Escape

  • 62,000 miles
Coolant has had to be replaced for a year and a half, about every other month or so. Several different diagnostic checks revealed nothing, no leaks, no damage. Vehicle shut down while driving 3 days ago due to potential overheat. Dealer says engine is now damaged due to coolant leaking into it over time and must be replaced. Ford customer service says there are no recalls and the 5 year power train warranty is expired by a few months. No help from them or the dealer. This was a full on safety issue with my daughter driving, and we never knew it.

- Bristow, VA, USA

problem #442

Aug 042018

Escape

  • 82,000 miles
Bushing cable detached from the shifter cable during driving in clutchless automatic mode, leaving car in neutral and unable to change gears or park. Rolled into a parking lot (by god's grace). Waited 2 hours with foot on brake as the emergency brake held but since I was on a hill was worried for the safety of those around me. Towed to Ford dealership. Researched the already stated safety recall and they refuse to fix it unless it is at my own expense of almost $1000. NHTSA recall number 18V471.

- Bermuda Run, NC, USA

problem #441

Aug 072018

Escape 4-cyl

  • 60,000 miles
The contact owned a 2013 Ford Escape. While driving 70 mph, the temperature gauge increased and the engine overheating warning indicator illuminated. The contact also noticed smoke under the hood. The contact pulled the vehicle over to the shoulder as flames appeared under the hood. The fire department was called and extinguished the fire. A fire report was filed. There were no injuries. The vehicle was destroyed and towed to a tow lot. Neither the manufacturer nor the dealer was contacted. The failure mileage was 60,000. *

- Melbourne, FL, USA

problem #440

Aug 052018

Escape

  • 103,000 miles
Vehicle was just started after sitting all night and it had a very rough idle with white smoke and the smell of coolant. It sounded like it was going to die out and stall. It has been draining coolant like it's its addiction. The codes for the cylinder 3 misfire and the temperature sensor/overheating condition are detected and permanent. While driving it has overheated 3 times within the past month. Spark plugs and coils packs are brand new. Spark plug #3 cross threaded from factory, it took 4 days to change it.

- Greentown, PA, USA

problem #439

May 162017

Escape

  • 40,299 miles
I've owned my vehicle for 1 1/2 years and 5 times now it has lost engine coolant. There is a recall on this issue and my vehicle meets all criteria to be included in the recall but the dealer said that the VIN number is not included. The dealer has changed the water pump, pressure tested, replaced the battery and replaced the heater hose. At this point, it is still losing fluid and the dealer states that if I want the work done that the recall recommends, I will have to pay for it myself. I purchased the vehicle 3/2/17 and this started 5/16/17, .

- Middle River, MD, USA

problem #438

Aug 032018

Escape

  • 107,000 miles
My vehicle was going 45 mph in motion down the highway and the check engine light came on. About 4 miles down the road my car flashed the "engine overheating" signed and within 5 seconds the car came to a stop and stall in limp mode. This is not safe especially since I was on a highway, and where I live there are highways every where that take me where I need to be. Took to Ford dealer a mile or so down the road, and they tested it for everything and they sent me on my way with no work done, just conducted a road test after resetting the codes and light did not come back on. About 15 miles later, the car did the exact same thing again on the same highway, going 45, check engine light came on and the car went into limp mode again. Took to the Ford dealer next day and told me that the standpipe is malfunctioning causing the overheating in the engine cooling system. But, fixing this piece does not fix the problem. My car was fixed for this same issue in 2014, by the 13S12. And yet, this issue is happening again. I do have the 2013 Ford Escape with the 1.6L engine that has frequently dealt with this problem. Driving this car is very unsafe due to the car abruptly stopping if this problem happens, the car stalls and can easily overheat. As the dealer has only suggested installing a new coolant level sensor (standpipe) with new hardware and software, we see that this problem has not worked in previous 2013 Ford Escapes. Having this car on the road is a safety hazzards. With over 3 pages of my Ford Escape alone with factory recalls, this car should not be allowed on the road. I hope this gets fixed, or at least a recall for this car or an investigation is put in action. This car is not safe in any terms or conditions and I do not want this causing any potential fatalities.

- Spartanburg, SC, USA

problem #437

Jul 132018

Escape

  • 90,600 miles
The contact owns a 2013 Ford Escape. While driving 50 mph, the engine stalled and the check engine indicator illuminated. The vehicle was towed to ray varner Ford (2026 N charles G seivers blvd, clinton, tn 37716, (865) 457-0704), but the failure could not be diagnosed. The manufacturer was notified and did not assist. The failure mileage was 90,600.

- Knoxville, TN, USA

problem #436

Jul 292018

Escape

  • 48,000 miles
The engine is stalling when switching gears, and is causing a safety issue while driving. It has previously been in the repair shop and still is unable to switch gears without causing the car to stall, as if there is an issue with the transmission but the tests are not supporting that it is being caused by normal wear and tear. The car only has 48K miles.

- Kansas City, KS, USA

problem #435

Jul 272018

Escape

  • 60,000 miles
Occasionally when leaving parking lots, my 2013 Ford Escape engine will cut out and stall causing you to have to turn off and restart the vehicle. Usually the vehicle will start right back up and operate completely fine after that, but occasionally it takes a little longer to start up. Once the vehicle is on the road or highway, it seems to be ok. This issue has only happened in parking lots or when pulling out of a stationery space and it does not happen every single time making the issue hard to recreate.

- Charlottesville, VA, USA

problem #434

Jul 242018

Escape

  • 135,992 miles
The contact owns a 2013 Ford Escape. While driving 45 mph, the vehicle stalled and the coolant warning indicator illuminated. The contact noticed steam under the hood. The contact coasted the vehicle to the side of the road, turned off the engine, and allowed it to cool off. Afterwards, the steam was no longer present. The contact mentioned that the failure occurred multiple times. The vehicle was taken to an independent mechanic where the contact was informed that the coolant was dripping onto the exhaust, which caused the steam. As a result, the water pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 135,992.

- Spotsylvania, VA, USA

problem #433

Jun 202018

Escape

  • 89,453 miles
The coolant system leaked on the turbo causing the engine to overheat and I had to pay 1400 in repairs.

- Ojai, CA, USA

problem #432

Jul 252018

Escape

  • 76,069 miles
The contact owns a 2013 Ford Escape. While driving 50 mph, the vehicle overheated and stalled without warning. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 12V551000 (engine and engine cooling). The vehicle was taken to the dealer (jim burke Ford automall, 5300 gasoline alley dr suite B, bakersfield, ca 93313) where it was diagnosed that the cooling valve failed. The vehicle was repaired. The manufacturer was notified and stated that the vehicle was not included in the recall. The failure mileage was approximately 76,069.

- Bakersfeild, CA, USA

problem #431

Jul 022018

Escape

  • 29,000 miles
When driving on a highway the vehicle suddenly slowed down and the throttle did not work. I pulled off, shut the engine and restarted the car. It then ran ok. The same thing happened 2 other times - as if the gas pedal did not work. I saw on internet that Escapes has a history of throttle problems, including my year. I took it to the Ford dealer in columbia mo and they said, based on the VIN #, that my car was supposedly not affected by this throttle issue. They said they could do nothing but charge me to replace the electronic throttle control. This is wrong. I could get seriously injured if this happens again but Ford takes no responsibilty for a known problem.

- Columbia, MO, USA

problem #430

Jul 132018

Escape

  • 55,000 miles
The coolant bypass valve was replaced in 2014 as part of a recall. In July 2018 the car overheated and went into limp mode while driving in a residential area. Car had to be towed to the dealership. Dealership says it's the bypass valve again and needs to be replaced.

- Pittsburgh, PA, USA

problem #429

Jul 212018

Escape

  • 68,000 miles
This has happened now (2) separate times a month apart. While driving down the road at 70-75 mph the vehicle will loose power and tell me to pull over. I am not able to restart vehicle and the engine temperature will spike to hot. This all happens in a matter of seconds with little or no time to react and pull vehicle to a safe spot. There has been radiator fluid pouring over the engine on both times this has happened and is now costing me a lot of money to fix. I feel that this is an issue with the Escape in general and not with just mine.

- Draper, UT, USA

problem #428

Sep 262017

Escape

  • 66,825 miles
The contact owns a 2013 Ford Escape. While driving 35 mph, the coolant warning indicator illuminated. The vehicle was taken to the dealer (fox Toyota of Cadillac, 1490 N mitchell St, Cadillac, mi 49601, (231)-779-1784) where several diagnostic tests were completed, but no failure was found. The contact stated that unknown repairs were completed, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 66,825.

- Marion, MI, USA

problem #427

Jun 152017

Escape

  • 42,000 miles
Continual loss of coolant. I took car to dealer for diagnosis but they were unable to determine reason for coolant loss. No noticeable evidence of loss such as drips or pools of coolant. No experience of stalling or overheating as long as I replace lost coolant once it reaches "add coolant" level, which occurs about every 4-6 months. I am not sure when this first occurred as my coolant was "topped off" with every oil change every 6 months. Since I no longer drive many miles I do not change oil every 6 months and started noticing the low coolant levels myself in June 2017 and have been adding coolant myself since then.

- Sylvania, OH, USA

problem #426

Jul 112018

Escape

  • 88,000 miles
I came to a stop at a stop sign in my subdivision, and my car stalled out. I thought the problem was the battery so I tried to restart, but it failed. I smelled gas so I got out of the car and started seeing smoke under the hood. The smoke got worse quickly and caught fire within 2 minutes. The front of the car was engulfed in flames shortly after, for roughly five minutes, and it was eventually totaled.

- San Antonio, TX, USA

problem #425

Jun 182018

Escape

  • 70,000 miles
Car reads that it is overheating but it is not. Car can be moving stationary or anywhere and it just kicks on that it is overheating when it is not

- Port Charlotte, FL, USA

problem #424

Aug 172017

Escape

  • 150,000 miles
Around 10 months ago we put a new transmission in this car at a Ford dealership, two weeks later the car overheated. $750 later we know it the engine is cracked. Still owe like $9,000 on it... this car had all oil changes and everything has needed.

- Akron, OH, USA

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