10.0
really awful- Crashes / Fires:
- 8 / 62
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 54,321 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving SUV on a city street when engine became overheated & shut off due to a coolant leak.
- Springfield, MO, USA
The contact owns a 2013 Ford Escape. While accelerating, the vehicle began to overheat. If the rpms increased to high, the engine warning indicator would illuminate for a few days. The contact would have to pull over to allow the vehicle to cool down and had to refill the antifreeze more often than normal. The dealer (ciocca Ford quakertown, 321 S. West blvd, quakertown, pa 18951, (844) 224-6525) stated that there were no recalls on the vehicle. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
- Quakertown, PA, USA
Takata recall my vehicle had endless issues and problems. I would drive a mile or so to gas station, turn off car, get gas and then the car wouldn't start or drive 15 miles, do a job, 30 minutes later get in and the car wouldn't start. It took several times for the vehicle to turn over and then stay running. I would throw it into gear to get the engine running and sometimes it'd be fine, other times it would bog down and stall. I got into an accident and my car was totaled. I had mechanics look at the issue and they would say the O2 sensor, wastegate solenoid or evap leak. They would nickel and dime me with all these little things. The codes were, P0234, P26B7 and P0456. They said coolant was getting into the fuel system and that was contributing to the stalling and problems. I had to see a chiropractor after my accident due to spinal pain and discomfort. However, it was worth this getting rid of this lemon once and for all. If anyone else is experiencing these problems, post the fix so that it can save someone else from financial, emotional and physical pain. I didn't let anyone drive my vehicle(wife/family) because I never knew when it would stall and where.
- Saint Louis, MO, USA
The contact owns a 2013 Ford Escape. The contact stated that water was leaking from the water pump and the pump was loose and making a loud noise. Also, the vehicle overheated and could not be driven. The vehicle was taken to tomball Ford (22702 tomball pkwy, tomball, tx 77375, (281) 378-3160) and they stated that the vehicle exceeded the 60,000 mile and extended warranties. The dealer also mentioned that the VIN was not included in a recall; therefore, they would not cover the repair cost. The manufacturer also stated that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was 80,000.
- Cypress, TX, USA
The contact owns a 2013 Ford Escape. The contact stated that there was an internal leak within the coolant system which was going into the area of the engine assembly. The vehicle had been taken to several dealers who had been unable to provide a permanent remedy and more recently crossroads Ford Lincoln of southern pines (1590 us-1, southern pines, nc 28387, 1-(910) 692-8765) was notified to determine if they may be able to check with the manufacturer to determine a solution to prevent the failure. The vehicle was not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was not available.
- Pinehurst, NC, USA
While driving the vehicle gave a low coolant message then said vehicle overheating and I had to pull over immediately. It did not give me much of a chance to pull over safely because of the loss of power. Luckily I was just pulling out from a parking lot and drove into the next lot. The car had been parked at least 30 minutes and could not have gotten to full temp by the time the message came up. The car began to shake and shudder until I turned off the engine. I could then restart the car and it would idle and rev up fine in park but as soon as I tried to drive it would stumble again and give the overheating message. This is the 1.6L ecoboost engine. It has done this a couple times intermittently. I topped off the coolant and was able to drive the vehicle home. I've read lots of similar complaints on this vehicle and feel this should be a recall for Ford to take care of. It has been in for multiple warranty repairs including recall 13S12-S2 which was for these overheating issues. Ford knows there is a problem but for some reason did not include the 2013 model year in the other recalls. How many vehicles need to overheat and catch fire before Ford is held accountable?
- Renton, WA, USA
I reported previously and now have the full report from the dealership. While driving at the ymca in Liberty township the car stalled out and would not restart. The computer stated engine overheating find a safe place to pull over. Upon doing so I had the vehicle towed the next morning. I was informed that the car is throwing codes that state coolant valve left open, along with 4 other codes that were tripped. The Ford customer service told me multiple times this was unrelated to the previous coolant sensor recall however the 54 pages of information as well as the dealership are stating otherwise.
- Liberty Township, OH, USA
The contact owns a 2013 Ford Escape. While driving at unknown speeds, the vehicle overheated and shut off. The contact stated that the hazard lights illuminated and flashed, and the engine overheating message displayed. The vehicle was taken to van horn Ford (1000 E summit ave, oconomowoc, wi 53066, (262) 567-5574), but they were unable to determine the cause of the failure. The vehicle was towed to griffin Ford (1940 E main St, waukesha, wi 53186, (262) 542-5781) where they topped off the fluids, but also could not determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer provided reference number: Cas16181232 and referred the contact to NHTSA. The failure mileage was 78,850.
- Oconomowoc, WI, USA
The contact owns a 2013 Ford Escape. While attempting to accelerate from a stop with the accelerator pedal depressed, the vehicle stalled. The contact had to turn the ignition off and back on to drive the vehicle. The contact stated that the failure occurred numerous times. The dealer (gresham Ford, 1999 powell blvd, gresham, or 97080) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 127,356.
- Troutdale, OR, USA
Stalls randomly at low RPM, seemingly it's same exact symptoms as recall 14S17 which was for the larger 2.0 motor. Vehicle hesitates and stalls and wont start easily. This happened on four separate occasions over 6month period. Vehicle only has 50,000 miles
- Middletown, NJ, USA
The contact owns a 2013 Ford Escape. While driving 35 mph, the vehicle stalled. The contact took the vehicle to autonation Ford North canton (5900 whipple ave nw, North canton, oh 44720, 330-238-3206) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in a recall. The failure mileage was approximately 75,000. The VIN was not available.
- North Canton, OH, USA
Coolant leaks, since to be coming from insulated hose connected to heater
- San Jose, CA, USA
The contact owns a 2013 Ford Escape. While driving at an unknown speed, the vehicle stalled and would not accelerate when the accelerator pedal was depressed. The vehicle was coasted onto the road shoulder. The vehicle was able to be driven home after it was restarted several times. The dealer and manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 136,000.
- Kennesaw, GA, USA
The contact owns a 2013 Ford Escape. While accelerating to merge onto a highway, the vehicle sputtered and hesitated. The vehicle then accelerated, the rpms increased, the vehicle jerked uncontrollably, and the check engine indicator illuminated. The vehicle was taken to van horn Ford of oconomowoc (1000 summit ave, oconomowoc, wi 53066, (262) 567-5574). The dealer checked the transmission's computer code, but could not determine the cause of the failure. The dealer stated that they would have to see the check engine indicator illuminate to perform a diagnostic test. The manufacturer was contacted and stated that a supervisor would call back. The manufacturer stated that there was no recall on the vehicle; therefore, the contact would be responsible for the repair costs. The contact stated that the failure recurred several times while the warranty was still in effect and the dealer was notified several times. The manufacturer stated that they could not assist since the warranty was currently expired. The failure mileage was 94,000.
- Oconomowoc, WI, USA
Constantly loses coolant fluid and engine stalls at times, I understand Ford has recalled this year and model for this, but they keep telling me our VIN# is not on recall list, but it is doing what they have recalled other same year same models for
- Linn, MO, USA
The car hesitates sometimes when pressing the gas, mostly from the stopped position. For instance I've been driving and stop at a stop sign, check for oncoming traffic on the cross street(which does not have a stop sign/signal), when it is safe to proceed I press the gas to cross the intersection and the car slowly rolls out into the intersection and then finally after rolling for a few seconds will pick up and go. This happens while I'm pressing down on the gas pedal all the way. It's very dangerous while trying to cross a street with oncoming traffic. I've tried lifting my foot and pressing back down when the car doesn't move like it's supposed to and it doesn't work. It's only started doing this in the last year or so maybe and it doesn't happen every time, but very scary when it does happen, especially when I have my kids in the car. I've also had it happen when I've been on the freeway and have had to slow down from taking an exit onto another freeway and when trying to get back up to speed and it like it takes it a minute for the car to realize it's supposed to be accelerating.
- Brawley, CA, USA
Vehicle computer reports that vehicle is overheating and places the car into 'limp' mode. Occurs while driving or as soon as it is place in drive after vehicle it has been siting overnight (in 60 degree conditions, did not happen at all during the summer). First occurrence was Dec 2017 when the vehicle was being driven on a highway (55 mph) lost power and 'limped' to a parking lot. Needed to be towed to repair shop. Local Napa repair shop did a full review and found nothing wrong. Did not occur at all over the summer, latest was 10/5/18. Vehicle was sitting over night (60 degrees), vehicle started, reversed from driveway and once in drive it entered 'limp' mode stating that it was overheating.
- Bel Air, MD, USA
Engine will shut off in the middle of driving. If I try to turn it on it'll happen 3-4 times until it works fine again. I'm scared to drive it more than 5 minutes. It's been happening for weeks & I've taken it to several mechanics that cannot find the issue.
- Bridgeton, NJ, USA
My 2013 Ford Escape has a cracked engine block, which caused the engine to overheat and shut down while in motion on the highway. I had noticed that it needed frequent refills of the engine coolant recently -- three times in one month (two of them in service shops). This pattern is similar to a 2012 recall that my VIN isn't part of, so this makes me highly suspicious. The consumer referenced NHTSA action number PE18007. The consumer stated the engine was replaced. The vehicle began exhibiting signs of failure again. The coolant needed to be replaced more frequesntly that it should be.
- Newmarket, NH, USA
- Markham, IL, USA