The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion into the engine, and the engine needed to be replaced. The manufacturer was notified of the failure and advised the contact to tow the vehicle to another dealer for a second opinion. The vehicle was towed to Asheboro Ford, Inc. (1602 E Dixie Dr, Asheboro, NC 27203) who provided the same result. Additionally, the second dealer diagnosed that the transmission needed to be replaced. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,236.

- Raleigh, NC, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that coolant was leaking into engine. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 108,000.

- Sweet Springs, MO, USA

The contact owns a 2013 Ford Escape. The contact stated while driving at an unknown speed, the low coolant warning light illuminated. The contact stated that two days later while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that coolant was leaking into the cylinder block causing a blown head gasket. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The failure mileage was approximately 86,000.

- Bluffton, SC, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and drive to her residence. The contact took the vehicle to an independent mechanic, where the vehicle was diagnosed, and it was determined that the housing unit and the thermostat needed to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact towed the vehicle back to the independent mechanic and was informed that the coolant sensor and the regulator needed to be replaced. The vehicle was repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and 12V310000 (Electrical System) however, the VIN was not included in the recalls. The manufacturer had been informed of the failure. The failure mileage was unknown.

- Columbus, OH, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 50 MPH, a message that the engine was overheating and would soon shut down was displayed. The vehicle lost motive power and stalled. The contact was able to pull over on the side of the road and checked under the hood and noticed that the coolant level was low. The contact added coolant, and the vehicle operated normally. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V583000 (Engine). The manufacturer was contacted but provided no additional assistance and referred the contact to the NHTSA Hotline. The failure mileage was 123,000.

- Winslow, IN, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that there was smoke coming from underneath the hood. Additionally, the contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to an independent mechanic, who stated the vehicle needed to be taken to an authorized Ford dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,055.

- Camden, NJ, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant low warning light illuminated. The contact stated that she refilled the coolant reservoir; however, the coolant low and the check engine warning lights illuminated. The vehicle was taken to the Auto Zone and was diagnosed with a cylinder misfire. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed to seal properly letting coolant into the combustion chamber causing misfire to the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

- Fort Gratiot, MI, USA

The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle for routine maintenance, she was informed by the technician that the coolant overflow bottle was low. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact was informed that the VIN was previously included in an unknown coolant leak recall and the vehicle was repaired under the recall. The vehicle did not receive a second repair. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 94,000.

- Natrona Heights, PA, USA

The contact owns a 2013 Ford Escape. The contact stated that after the dealer had completed an unknown recall on the vehicle, a message indicating that the engine was overheating was displayed. The vehicle was towed back to the dealer, where an unknown repair was completed; however, the failure reoccurred. Additionally, the message "Low Coolant" was displayed. The contact stated that she had been adding coolant to the vehicle every month. The vehicle was taken back to the dealer several times, and unknown repairs were completed; however, the failure reoccurred. The dealer diagnosed that the water pump needed to be replaced. The vehicle was then taken to an independent mechanic, where the water pump, several coolant system hoses and clamps were replaced; however, the failure persisted. The independent mechanic diagnosed that there was a coolant leak, but the source of the leak was not determined. The contact stated that the failure had been reoccurring increasingly, and she had been adding coolant to the vehicle every week. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 15,000.

- Kennesaw, GA, USA

The contact owns a 2013 Ford Escape. The contact stated that on various occasions, she noticed that the coolant level was low but had not seen a fluid leak. The contact then stated that after starting the vehicle, the message that the engine was overheating was displayed and the temperature gauge rose rapidly. The vehicle was towed to an independent mechanic, where it was diagnosed that there was a coolant leak, and the coolant was refilled. The contact was advised to take the vehicle to a local dealer for further diagnostic tests and repair. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 86,000.

- Franklin, MA, USA

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the vehicle started overheating. The vehicle was towed to an independent mechanic, and the mechanic stated that the vehicle was experiencing similar failure as listed in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was contacted, and the dealer stated that the vehicle was not included in the recall. There was no additional assistance provided. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 175,000.

- Albion, IN, USA

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle in the morning, there was a large puddle of coolant accumulated underneath the vehicle. The contact stated that the leak had become constant, and she had to always keep a gallon of coolant in her vehicle. The contact stated that the "engine coolant low" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who was not able to determine the cause of the failure. The vehicle had not been repaired. The independent mechanic advised the contact that the engine coolant failure might be related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.

- Brooklyn, NY, USA

The contact owns a 2013 Ford Escape. The contact stated that the message to add coolant started flashing consistently causing the contact to add coolant to the vehicle more than usual. The contact stated that while the vehicle was running, there was smoke coming from underneath the hood of the vehicle. There was no fire and the smoke dispersed independently. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

- Taos, NM, USA

The contact owns a 2013 Ford Escape. The contact stated that on multiple occasions, she noticed that coolant had leaked on the ground and that the coolant temperature warning light was illuminated. Additionally, the contact stated that upon inspection, she noticed that the coolant reservoir was empty and needed to be refilled every week. The vehicle was taken to and independent mechanic where it was diagnosed that coolant leaked out of the engine and a protective cap needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to call the manufacturer. The manufacturer was not notified of the failure. The failure mileage was approximately 126,771.

- San Marcos, TX, USA

11507580 -?" Consumer attempted to use the website to file the complaint. Attempt was not successful. The consumers computer battery was depleted. The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle stalled with several unknown warning lights illuminated. Additionally, there was a "Stop - Service Engine Immediately-?? message flashing on and off. The contact stated that she was able to add some water from a water bottle to the coolant reservoir and the engine temperature lowered and the vehicle operated normally. The contact stated that the failure had become a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the heater control valves needed to be replaced. The contact was informed that coolant was leaking from the coolant lines and caused the stalling. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

- Paducah, KY, USA

The contact's mother owns a 2013 Ford Escape. The contact stated while his mother driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power. The contact stated that his mother also noticed that the heater had stopped blowing hot air through the vents. The contact stated that his mother drove the vehicle to a local dealer, where the vehicle was diagnosed, and the mechanic determined that coolant had intruded into the engine block and that the engine needed to be replaced. The contact stated that the dealer stated that it was a known failure for similar vehicles. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

- Virginia Beach, VA, USA

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the engine overheating warning light illuminated. The contact checked the coolant level, and the coolant reservoir was full. The vehicle was taken to the dealer to be diagnosed and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.

- Mobile, AL, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 30 MPH, the temperature gauge began to rise rapidly. The contact stated that the check engine warning light was illuminated. The contact stated that after he parked the vehicle, he noticed coolant leaking underneath the vehicle. The contact was able to continue driving to his destination and added coolant to the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 169,000.

- Aurora, CO, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and the overheat fault message was displayed. Additionally, an abnormal antifreeze odor was detected while driving, and the contact had to keep adding antifreeze occasionally. The vehicle was taken to an independent mechanic, who diagnosed that the cylinder head cup plug was leaking antifreeze. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 58,900.

- Bronx, NY, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 50 MPH, the check warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and a case was filed. The failure mileage was 72,000.

- Ashland, NE, USA