The contact called on behalf of his son who owns a 2013 Ford Escape. The contact stated that the engine was constantly overheating, with the coolant and engine oil level constantly low. The coolant level warning light was illuminated. The vehicle was taken to an independent mechanic, where it was it was diagnosed that the engine block was cracked, and that coolant and oil was leaking into the engine block. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.

- Rockford, MI, USA

My car stopped moving at full power while driving due to the engine overheating. My engine coolant warning came on that it was low. This has happened several times since I have owned this car. I have been given many different reasons for my engine coolant dropping over the years when I take it for service including the following: 1. Turbo line 2. Turbo unit 3. O-ring 4. couldn't find the leak, likely the cap was loose... This time when I brought it in they say it is an internal engine leak. Over the years, I have smelled burning and as I look into other recalls, it appears I have the same issue that was addressed with recall 13S12-S2. This incident started in 2015, happened twice in 2018, 2020 and the last incident and most severe happened 1/

- Floyds Knobs, IN, USA

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the engine temperature gauge suddenly indicated the engine had overheated and an audible alarm was activated. Additionally, the check engine warning light illuminated and the vehicle independently decelerated. The vehicle was taken to the local mechanic who diagnosed that the coolant control sensor was faulty and needed to be replaced. The sensor was replaced; however, the failure reoccurred. The contact stated that the sensors were replaced three times however, the failure recurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 79,000.

- Erlanger, KY, USA

The contact owns a 2013 Ford Escape. The contact stated that she smelled antifreeze upon entering her vehicle. The contact opened the hood and discovered that the coolant level was low. The contact added coolant and resumed normal driving. The contact then stated that while driving at slow speeds, the check engine warning light illuminated. The contact opened the hood and saw that the coolant reservoir was nearly empty. The contact took the vehicle to an independent mechanic who discovered that the engine coolant bypass valve was defective. The mechanic then informed her that the part was under warranty and referred her to the dealer. The dealer and the manufacturer were contacted, and both informed her that the vehicle was not under warranty or recall for the defect. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

- Elizabeth City, NC, USA

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from underneath the vehicle. The coolant detector would not accurately detect the coolant level. The coolant reservoir needed to be refilled weekly. The ABS warning system would chime and illuminate whenever the vehicle was started, and the vehicle would fail to move. The contact stated that after starting the vehicle several times, the ABS warning light turned off and the vehicle operated as needed. The contact stated that the transmission was slipping out of the park(P) into drive(D). The vehicle was taken to the dealer and the contact was informed that the wheel hub bearing needed to be replaced. The contact stated that the wheel hub bearings were replaced four times and the front axles were replaced twice; however, the failure recurred. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 40,000.

- Port Saint Lucie, FL, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle overheated and stalled. The message "Warning. Pull Over" was displayed. The contact stated that she waited 10-30 minutes for the vehicle to cool down. The vehicle was then restarted and operated as needed. However, the failure reoccurred several times while driving. The contact stated that the vehicle was towed several times due to the failure to restart. The vehicle was taken to several independent mechanics where an unknown valve and the coolant flange housing were replaced, and other unknown repairs were completed; however, the failure persisted. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that her VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

- Union, KY, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the low coolant service soon warning light illuminated, followed by a message stating that the engine was overheating before the vehicle stalled and lost motive power. The contact was able to pull over and waited for the vehicle to cool down and then was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the coolant level sensor needed to be replaced. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The contact was advised to file complaint with the NHTSA Hotline. The failure mileage was 138,300.

- Aubrey, TX, USA

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the low coolant level message was displayed, and the vehicle experienced rough operation before stalling. After adding coolant to the reservoir, the failure continued. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 99,000.

- Prosperity, SC, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature sensor indicator and the check engine warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the engine failed to engage. The vehicle was towed to an independent mechanic where it was diagnosed that coolant had leaked into the engine over time and caused a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.

- Omaha, NE, USA

The contact's daughter owns a 2013 Ford Escape. The contact stated that while her daughter was heading out to start the vehicle, there was a leak coming from underneath the engine compartment. The contact also stated that her daughter needed to refill the antifreeze very frequently. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant hose and another unknown component needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was made aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

- Hawthorne, NJ, USA

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that the while his mother-in-law was driving at an undisclosed speed the temperature gauge increased and she pulled over and called for assistance. The son-in-law inspected the engine and discovered an antifreeze coolant leak. The contact stated that he placed cardboard under the vehicle and found that the back side of the engine block was leaking. The vehicle was then taken to the dealer who stated that the failure was related to a recall. The contact stated that he called the manufacturer who stated a case was opened and he was informed to call the NHTSA Hotline to be added to the recall. The contact stated that the vehicle was not included in an unknown Ford coolant recall. The approximate failure mileage was 102,000.

- Cuba, MO, USA

The contact owns a 2013 Ford Escape. The contact stated the vehicle was taken to the local dealer for an unstated recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The transmission warning light was flashing. The vehicle was able to be restarted and was taken back to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 149,000.

- Detroit, MI, USA

The contact's daughter owns a 2013 Ford Escape. The contact stated that he noticed a leakage on the ground underneath the engine. The contact stated that an unknown warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be determined; however, the radiator, radiator hose, and coolant reservoir was replaced; however, the leak was still coming from the engine. The contact refenced NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

- Rockaway, NJ, USA

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle then started losing motive power and would not accelerate properly. Additionally, the vehicle experienced bucking, and hard shifting, and there was white smoke coming from the exhaust. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 100,000.

- Toms River, NJ, USA

The contact owns a 2013 Ford Escape. The contact stated that while the daughter was driving approximately 35 mph the vehicle would not properly accelerate and experienced jerking before eventually stalling. upon inspection, it was discovered that the coolant had leaked from the vehicle. The contact replaced the coolant temperature sensor and the coolant tank and the vehicle was taken to the local dealer who replaced the engine water pump. Eventually, the failures reoccurred and the local dealer advised that the coolant lines were faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 178,000.

- Henrico, VA, USA

The contact owns a 2013 Ford Escape. The contact stated that on several occasions, the engine coolant was low. The contact would have to continuously put coolant in the engine. The engine coolant light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant plug needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall. The failure mileage was 161,825.

- Kings Mountain, NC, USA

August 8,2022 my 2013 Ford Escape displayed my engine temperature was high temperature & to stop safely. Had the truck towed & the dealer stated it codes were coolant hose C value, coolant hose & sensors. They fixed it all it drove good for 2days & the same thing happen again saying the engine was over heating but it wasn-??t. It had coolant in it & was not leaking anywhere. Did another diagnosis it still saying the same thing. Problem not fixed

- Jackson, TN, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 60 MPH, a low coolant warning message appeared on the instrument panel. The contact pulled over and checked the coolant reservoir which indicated that the coolant was low. The contact attempted to resume normal driving; however, the temperature gauge indicated that the vehicle was hot as the vehicle began to stall. An engine warning message appeared on the instrument panel as the contact pulled over. The contact walked to the nearest store to purchase coolant and replenished the reservoir; however, the stalling continued as the check engine warning light appeared on the instrument panel. The contact was able to reach his destination despite the many engine stalls and vehicle restarts. The contact continued driving the vehicle; however, he noticed that coolant had started to leak from the engine. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) which he linked to the failure. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 128,000.

- Belleville, MI, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated. The vehicle was taken to an independent mechanic who performed a pressure test; however, no leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,300.

- Phenix City, AL, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 25 MPH, the low coolant level message was displayed. The contact veered to the side of the road and noticed that the antifreeze was leaking from the radiator onto the ground. The contact looked underneath the vehicle and saw smoke. The contact then opened the hood and noticed that there was no antifreeze in the coolant reservoir. The contact contacted an independent mechanic who advised her to refill the coolant reservoir with water and to then take the vehicle to his location since she was 5 minutes away. The vehicle was taken to an independent mechanic where it was diagnosed that the heater hose assembly, the coolant return, and the vent tube assembly needed to be replaced. The parts were replaced. Additionally, the independent mechanic diagnosed that the fuel line hose directly connected to the ignition system was spraying out fuel. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) due to the vehicle manufacture date. The failure mileage was approximately 121,805.

- Monaca, PA, USA