The contact owns a 2013 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start with black smoke coming from the exhaust. The vehicle was towed and diagnosed with needing a new engine. The vehicle has not been repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was informed of the failure and confirmed that the Vin was not included. The failure mileage was approximately 60,000.

- Lunenburg, MA, USA

My engine will not hold coolant and apparently has coolant in the cylinders acording to Ford new motors are required for this and it-??s a defect from the way the motor is designed

- Largo, FL, USA

The contact owns a 2013 Ford Escape. The contact stated that within five minutes of starting the vehicle, the engine overheated with the warning message turn off the engine displayed. The contact indicated that the engine cooling system was replaced by an independent mechanic however, the failure recurred. The local dealer was notified of the failure however, no assistance was offered. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.

- Rockledge, FL, USA

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the vehicle was not under recall. The manufacturer was also notified of the failure and referred the contact to NHTSA for assistance. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V551000 (ENGINE AND ENGINE COOLING) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 98,000. The VIN was not included.

- Fort Brag, CA, USA

The contact owns a 2013 Ford Escape. The contact stated while his son was driving at slow speeds, the coolant gauge was show a low coolant level before the vehicle stalled. The driver added water to the coolant and drove to his destination. The contact stated the failure occurred on several occasions. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The contact was informed the vehicle had been repaired under NHTSA campaign number: 12V551000 (engine and engine cooling) by the previous owner in 2014. The failure mileage was approximately 91,000.

- Bristol, VA, USA

The contact owns a 2013 Ford Escape. The contact was driving at an unknown speed, when the overheat and emergency pullover warning lights illuminated and the vehicle stalled. The contact stated that he poured water into the radiator reservoir and restarted the vehicle however, the vehicle stalled again. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed. The mechanic informed the contact of NHTSA campaign number: 12V551000 (engine and engine cooling). The contact informed capital Ford of lillington (945 N main St, lillington, nc 27546) of the failure and recall but was informed that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that recalls were VIN specific. The manufacturer offered no additional assistance. The contact stated that the vehicle experienced the failure stated in the recall. The approximate failure mileage was 119,000.

- Fuquay-Varina, NC, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving 25 mph, the vehicle stalled. The engine oil and engine coolant warning lights were illuminated. An audible chime and the message "caution immediate alert chance of fire" was displayed. The contact parked the vehicle and the next day an independent mechanic filled the engine coolant reservoir and drove the vehicle to the shop to be diagnosed. The contact was informed that the engine coolant was over temperature and that the power reduced to temperature as the failure. The vehicle was not repaired. The contact informed the dealer steven's jersey city Ford (740 NJ-440, jersey city, NJ 07305) of the failure but was informed that the vehicle had exceeded the warranty coverage. The contact contacted the manufacturer, but no assistance was offered. The failure mileage was 48,000. Consumer stated recall was done in 2014 but happened again. Consumer stated there is no record of recall being done.

- Harrison, NJ, USA

The contact owns a 2013 Ford Escape. The contact stated that while his wife was driving approximately 30 mph, the vehicle stalled with the check engine warning light illuminated. The contact's wife was able to restart the vehicle and drove home. The contact stated that the vehicle had been taken to heritage Ford (2075 edsel ln nw, corydon, in 47112) for repairs under NHTSA campaign number: 20V331000 (latches/locks/linkages) and an unknown recall, prior to the failure. The contact stated that after the recall repairs were performed, the low coolant warning light and traction control warning light illuminated. The vehicle was repaired however, the loss of coolant persisted. The contact took the vehicle to an independent mechanic and the failure was diagnosed with set cylinder over temperature and engine coolant level low. The vehicle was not repaired. The failure mileage was 98,000. The VIN was not available.

- Georgetown, IN, USA

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the coolant indicator warning light illuminated. The vehicle was taken to sunnyside motor co., Inc. (944 main St, holden, MA 0152; (508) 829-4333) to be diagnosed. The contact was informed that there was coolant in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Princeton, MA, USA

The contact owns a 2013 Ford Escape. The contact stated that engine coolant leaked from the vehicle with the engine coolant warning message on the instrument panel. The contact stated that he frequently refilled the coolant due to the failure. Neither the dealer nor the manufacturer were notified of the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 12V551000 (engine and engine cooling) however, the vehicle was not included. The vehicle was not repaired. The failure mileage was approximately 122,000.

- Franklin, ME, USA

Loss of coolant approximately every 45 days. No visible signs of leakinf and a pressure test did not show any non visible leaks. Yet I have to refill after a low coolant error as stated. A google search found quite a few owners with the same problem on the 2013 model.

- Florence, SC, USA

The contact owns a 2013 Ford Escape. The contact stated the vehicle was leaking coolant. The coolant warning light indicated coolant level was low. The vehicle was taken to an independent mechanic and was diagnosed however, the mechanic was unable to locate the area of the leak. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. The consumer stated that coolant needs to be filled every 3 weeks due to leak.

- Lancaster, NY, USA

The contact owns a 2013 Ford Escape. The contact stated while her husband was driving 40-45 mph, the vehicle stalled with the coolant and check engine warning lights illuminated. The vehicle was towed to bill brown Ford (32222 Plymouth rd, livonia, mi 48150, (734) 399-4244) where the vehicle was diagnosed. The contact was informed that the coolant stand pipe needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The contact stated that the failure was like the failure stated in NHTSA campaign number: 12V551000 (engine and engine cooling). The contact was concerned that the vehicle was not safe to drive. The failure mileage was 122,000.

- Livionia, MI, USA

The contact owns a 2013 Ford Escape. The contact stated that coolant leaked into the engine causing a misfire in cylinder #3. the check engine warning light and low coolant level warning light was illuminated. The vehicle was taken to marcotte Ford sales Inc (1025 main St, holyoke, MA 01040) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure was approximately 76,000.

- Holyoke, MA, USA

The contact owns a 2013 Ford Escape. The contact stated that while inspecting the vehicle, he became aware a coolant leak coming from the engine. The contact also stated the coolant warning light would frequently illuminate on the instrument panel and required frequent replacement. The vehicle was not diagnosed nor repaired. The contact linked his failure to NHTSA campaign number: 12V431000 (engine and engine cooling); however, the vehicle was not included. The manufacturer had not been notified of the failure. The failure mileage was 126,000.

- Dothan, AL, USA

My water pump suddenly died. No warning. I went from low on heating fluid to over heating in about a minute. I keep my car up to date on all services without fail. This is much sooner than it should fail. Plus the fact that Ford charges 4 times more than other cars.

- Burke, VA, USA

The contact owns a 2013 Ford Escape. While driving 5 mph, the vehicle overheated and stalled without warning. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 12V551000 (engine and engine cooling). The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified and stated that the vehicle was not included in the recall. The failure mileage was approximately 90,000.

- Fullerton, CA, USA

The contact owns a 2013 Ford Escape. The contact stated that the antifreeze in the vehicle was depleting rapidly. The contact stated that the vehicle was leaking antifreeze. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 12V551000 (engine and engine cooling). The contact called town and country Ford at 205-491-0000, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000. Updated 10/17/18

- Bessemer, AL, USA

The contact owns a 2013 Ford Escape. While driving 40 mph, the contact noticed that the "coolant low service required" and "service engine" warning indicators illuminated. Also, the vehicle began to stall. The contact drove to a fuel station and bought coolant for the vehicle. After adding the coolant with the vehicle parked for no more than five minutes, the contact started the vehicle. The "coolant low service" warning message was no longer illuminated; however, the "service engine" indicator was still illuminated. The vehicle was driven to the contact's residence. The next day, the contact drove the vehicle to sames Ford (6001 san dario ave, Laredo, tx 78041) where it was diagnosed that the water pump needed to be replaced. The dealer repaired the water pump, but the failure recurred three weeks later. The manufacturer was made aware of the failure and advised the contact to continue to work with the dealer. The vehicle was taken back to the dealer a total of three times to have the water pump, coolant box, and radiator hose repaired. The vehicle was not repaired and the failures still occurred. There were no recalls associated with the vehicle. The contact planned to take the vehicle back to the dealer today. The failure mileage was 55,000.

- Laredo, TX, USA

The contact owns a 2013 Ford Escape. The contact stated that coolant/antifreeze constantly had to be added to the coolant/antifreeze reservoir. Initially, coolant was added once every month, but progressed to once every two weeks. The contact stated that there was no visible evidence of a coolant leak on the ground under the vehicle or any odor of burning coolant/antifreeze. Ray skillman hoosier Ford (333 robert curry dr, martinsville, in 46151, (765) 342-3673) was contacted. The vehicle was not diagnosed. The vehicle was not included in NHTSA campaign number: 12V551000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

- Martinsville, IN, USA