10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
87,994 miles

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« Read the previous 20 complaints

problem #38

Feb 262021

Escape

  • miles
2nd day I had it temp out side was -15? in Feb. I started my car and warning lamp said low coolant service immediately not even 2 minutes it said pull over safely engine will shut down. dealership came got it said it was a coolant hose.... they lied. it was the coolant bypass valve that was malfunctioning. I got the car back and it was okay for a couple weeks then said low coolant. I've been dealing with pretty significant coolant bypass valve problem since. so I got to researching and found that there was infact a recall on my year, make and model car but yet my vin wasn't included. this is seriously going to cause me or my family serious injury if not fixed and I do not believe I should have to pay for repairs on something that's known to be faulty.

- Independence , IA, USA

problem #37

Aug 242021

Escape

  • miles
Smelling fuel & coolant leak took to ford & had diagnostic test done they replaced hose's..picked back up drove 1day & started doing same thing saying low coolant pulled over and it was steaming bad.. looked at overflow tank & it was almost full so I just left it in my driveway came out to look at it again and it was empty.... I don't understand why it's leaking coolant and why it's doing this if hose's have been replaced why it loosing coolant where is coolant going doesn't make any sense.... I seen where there was recall on 2013 model with coolant leak / freeze plug & fuel leak in lines??

- Rainsville, AL, USA

problem #36

Aug 012021

Escape

  • miles
2013 Ford Escape 1.6 ecoboost engine started to show signs of coolant loss at around 32,000 miles. No visible leaks but coolant level in reservoir was low. Reported this to Ford Dealer service department. They pressure tested system but found no leaks so they just added more coolant. Coolant loss persisted but was very slow. Now at aproximately 53,000 miles, vehicle has been diagnosed by Ford service with an internal coolant leak. Coolant leaking into cylinder 1. Engine replacement needed.

- South Daytona, FL, USA

problem #35

Apr 152021

Escape

  • 75,000 miles
The contact owns a 2013 Ford Escape. The contact stated upon starting the vehicle, the vehicle started to overheat. The message "Check Coolant, Coolant Low" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the vehicle was not repaired however, the engine coolant was refilled. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic who diagnosed that the engine coolant was leaking. The engine coolant was refilled however, the failure persisted. The manufacturer was made aware of the failure and informed the contact the vehicle was not included in a recall and offered no further assistance. The vehicle was not repaired. The approximate failure mileage was 75,000.

- Jackson Township, NJ, USA

problem #34

Aug 032021

Escape

  • miles
There was a pop noise and then screeching under the hood for a short period & then the noise stopped. Pulled into my garage for the night. Pulled out the next morning to go to work and the car overheated, low coolant warning light came on. I pulled over into a gas station to let it cool down and added coolant. had it towed to a repair shop & diagnosis is: Water pump bearing failed and leaked engine coolant leading to engine overheating and cracked block and is now leaking oil. Car is available for inspection.

- Birmingham, AL, USA

problem #33

Apr 032021

Escape

  • 110,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the engine started to shake violently and was leaking coolant. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

- Lowell, MA, USA

problem #32

Jun 092021

Escape

  • 60,000 miles
The contact owns a 2013 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start with black smoke coming from the exhaust. The vehicle was towed and diagnosed with needing a new engine. The vehicle has not been repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was informed of the failure and confirmed that the Vin was not included. The failure mileage was approximately 60,000.

- Lunenburg, MA, USA

problem #31

May 022021

Escape

  • miles
My engine will not hold coolant and apparently has coolant in the cylinders acording to Ford new motors are required for this and it-??s a defect from the way the motor is designed

- Largo, FL, USA

problem #30

Apr 012021

Escape

  • 160,000 miles
The contact owns a 2013 Ford Escape. The contact stated that within five minutes of starting the vehicle, the engine overheated with the warning message turn off the engine displayed. The contact indicated that the engine cooling system was replaced by an independent mechanic however, the failure recurred. The local dealer was notified of the failure however, no assistance was offered. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.

- Rockledge, FL, USA

problem #29

May 102021

Escape

  • 98,000 miles
The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the vehicle was not under recall. The manufacturer was also notified of the failure and referred the contact to NHTSA for assistance. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V551000 (ENGINE AND ENGINE COOLING) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 98,000. The VIN was not included.

- Fort Brag, CA, USA

problem #28

Apr 152021

Escape

  • 91,000 miles
The contact owns a 2013 Ford Escape. The contact stated while his son was driving at slow speeds, the coolant gauge was show a low coolant level before the vehicle stalled. The driver added water to the coolant and drove to his destination. The contact stated the failure occurred on several occasions. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The contact was informed the vehicle had been repaired under NHTSA campaign number: 12V551000 (engine and engine cooling) by the previous owner in 2014. The failure mileage was approximately 91,000.

- Bristol, VA, USA

problem #27

Mar 042021

Escape

  • 119,000 miles
The contact owns a 2013 Ford Escape. The contact was driving at an unknown speed, when the overheat and emergency pullover warning lights illuminated and the vehicle stalled. The contact stated that he poured water into the radiator reservoir and restarted the vehicle however, the vehicle stalled again. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed. The mechanic informed the contact of NHTSA campaign number: 12V551000 (engine and engine cooling). The contact informed capital Ford of lillington (945 N main St, lillington, nc 27546) of the failure and recall but was informed that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that recalls were VIN specific. The manufacturer offered no additional assistance. The contact stated that the vehicle experienced the failure stated in the recall. The approximate failure mileage was 119,000.

- Fuquay-Varina, NC, USA

problem #26

Jan 282021

Escape 4-cyl

  • 48,000 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving 25 mph, the vehicle stalled. The engine oil and engine coolant warning lights were illuminated. An audible chime and the message "caution immediate alert chance of fire" was displayed. The contact parked the vehicle and the next day an independent mechanic filled the engine coolant reservoir and drove the vehicle to the shop to be diagnosed. The contact was informed that the engine coolant was over temperature and that the power reduced to temperature as the failure. The vehicle was not repaired. The contact informed the dealer steven's jersey city Ford (740 NJ-440, jersey city, NJ 07305) of the failure but was informed that the vehicle had exceeded the warranty coverage. The contact contacted the manufacturer, but no assistance was offered. The failure mileage was 48,000. Consumer stated recall was done in 2014 but happened again. Consumer stated there is no record of recall being done.

- Harrison, NJ, USA

problem #25

Feb 182021

Escape

  • 98,000 miles
The contact owns a 2013 Ford Escape. The contact stated that while his wife was driving approximately 30 mph, the vehicle stalled with the check engine warning light illuminated. The contact's wife was able to restart the vehicle and drove home. The contact stated that the vehicle had been taken to heritage Ford (2075 edsel ln nw, corydon, in 47112) for repairs under NHTSA campaign number: 20V331000 (latches/locks/linkages) and an unknown recall, prior to the failure. The contact stated that after the recall repairs were performed, the low coolant warning light and traction control warning light illuminated. The vehicle was repaired however, the loss of coolant persisted. The contact took the vehicle to an independent mechanic and the failure was diagnosed with set cylinder over temperature and engine coolant level low. The vehicle was not repaired. The failure mileage was 98,000. The VIN was not available.

- Georgetown, IN, USA

problem #24

Jan 012021

Escape

  • 85,000 miles
The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the coolant indicator warning light illuminated. The vehicle was taken to sunnyside motor co., Inc. (944 main St, holden, MA 0152; (508) 829-4333) to be diagnosed. The contact was informed that there was coolant in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Princeton, MA, USA

problem #23

Sep 152020

Escape

  • 122,000 miles
The contact owns a 2013 Ford Escape. The contact stated that engine coolant leaked from the vehicle with the engine coolant warning message on the instrument panel. The contact stated that he frequently refilled the coolant due to the failure. Neither the dealer nor the manufacturer were notified of the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 12V551000 (engine and engine cooling) however, the vehicle was not included. The vehicle was not repaired. The failure mileage was approximately 122,000.

- Franklin, ME, USA

problem #22

Dec 042020

Escape

  • miles
Loss of coolant approximately every 45 days. No visible signs of leakinf and a pressure test did not show any non visible leaks. Yet I have to refill after a low coolant error as stated. A google search found quite a few owners with the same problem on the 2013 model.

- Florence, SC, USA

problem #21

Jun 182020

Escape 4-cyl

  • 85,000 miles
The contact owns a 2013 Ford Escape. The contact stated the vehicle was leaking coolant. The coolant warning light indicated coolant level was low. The vehicle was taken to an independent mechanic and was diagnosed however, the mechanic was unable to locate the area of the leak. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. The consumer stated that coolant needs to be filled every 3 weeks due to leak.

- Lancaster, NY, USA

problem #20

Aug 202020

Escape 4-cyl

  • 122,000 miles
The contact owns a 2013 Ford Escape. The contact stated while her husband was driving 40-45 mph, the vehicle stalled with the coolant and check engine warning lights illuminated. The vehicle was towed to bill brown Ford (32222 Plymouth rd, livonia, mi 48150, (734) 399-4244) where the vehicle was diagnosed. The contact was informed that the coolant stand pipe needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The contact stated that the failure was like the failure stated in NHTSA campaign number: 12V551000 (engine and engine cooling). The contact was concerned that the vehicle was not safe to drive. The failure mileage was 122,000.

- Livionia, MI, USA

problem #19

May 312020

Escape

  • 76,000 miles
The contact owns a 2013 Ford Escape. The contact stated that coolant leaked into the engine causing a misfire in cylinder #3. the check engine warning light and low coolant level warning light was illuminated. The vehicle was taken to marcotte Ford sales Inc (1025 main St, holyoke, MA 01040) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure was approximately 76,000.

- Holyoke, MA, USA

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