10.0

really awful
Typical Repair Cost:
$7,000
Average Mileage:
30,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. new engine (1 reports)
  2. not sure (1 reports)
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problem #2

Jul 012014

Escape 1.6L

  • Automatic transmission
  • 30,000 miles

I have a 2013 Ford Escape and love my car until now!! I heard a ticking noise in my engine so I took it in to dealership and was told that it is normal sound of a ECO-boost engine.... so I left. Still hearing noise, I went back not only to tell them about noise but another recall again. I was told that's normal. I told them that it sounds like it's firing into a tin can and how can this be normal? Well it's not.

In April I went to a different dealership told them my story and waited for it. Yes, they came back to tell me it's not normal and I need a new engine. I was in shock. Now for the best part, they tell me it's not covered under warranty cause it's my fault. I ask how can this be my fault? I have taken it in twice for this and twice I was told nothing is wrong. The engine was full of sludge, and yes, I take care of my cars and yes, I had oil changes done. So again I ask how can this happen? Well, I believe FORD knows what the problem is but don't want to pay to fix...... So I'm stuck paying for a new engine.

This is so wrong, with all the recalls on this motor for over heating, fire, leaking ...... Something happened during that time they say they fixed it.. I say NO, THEY DIDN'T.

So maybe you should think twice before you buy a FORD. Wow, I never thought I would ever say that as I have always bought FORD.

- Marla W., Commerce Township, MI, US

problem #1

Sep 022014

Escape

  • Automatic transmission
  • 30,000 miles

I HAVE BEEN REPORTING THIS PROBLEM TO TWO DEALERSHIPS AND NOTHING HAS BEEN DONE ABOUT IT. I FIRST TOOK IT WHERE I PURCHASED IT AND THEY TOLD ME THAT IT WAS FIXED THAT I COULD COME AND PICK IT UP. WELL, I PICKED IT UP AND IT WAS NOT FIXED. I AM STILL HAVING THIS SAME PROBLEM AND I AM GETTING THE RUN AROUND WITH IT. I HAVE LISTENED TO OTHER FOR ESCAPES AND I HAVE NOT HEARD ONE THAT SOUNDS LIKE MINE.

- whitemississippi, Water Valley, MS, US