Was driving my car and got a message about steering assist came on. Shut the car off because I could not steer it, turned car back on and message went away and it was ok. Had an appointment 12/14 to have my car inspected and an oil change at Carnegie Motors so I told them what happened. I had to get a new tire to pass inspection so had to wait for tht to come in 12/20/21They did their part but called and said it would have to go to the dealership for the steering problem they had removed the battery thinking it would reset itself. Jeff then took it up to Woltz Wind Ford which was about 1 mile up the road - had trouble steering. Because of the holiday and days off they did not get to my car till 12/27 they told me that the Steering Gear box had to be replaced. In researching online I saw that Ford had recalls on 20008 and 2011 for the same problem. My vehicle has41,958 miles on it. Apparently Ford still has the same problem with steering issues The representative just said that parts wear out that I did nothing to cause this problem. I have to get this car repaired to the tune of $2200 plus it is still there will send invoice when I get it. Just glad I was not on the highway when this happened. Definitely a safety issue Obviously the 2013 needed to be recalled as well.

- Carnegie, PA, USA

Power steering became noisy on start and turning right took vehicle to Firestone was told to take to dealer as "dealer needs to reprogram car after repairing" brought to dealer and told this may be a 2000-3000$ job along with a 3-4 day wait to even be looked

- Springfield, MA, USA

I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. However, upon reversing the vehicle moved but not according to the way I was steering it. After a few failed attempts, I stopped to assess why this was happening. I know the emergency brake had been released, there were no alerts visible on the dashboard. I got out of the vehicle, no flat tire, nothing appeared different from when I parked the vehicle 36 hours prior. No signs that it had been struck since then. No obstructions behind or under the vehicle. I got back in and tried again. I was able to get it up onto the sidewalk but in a very unintended position. Further attempts did get it partially into the driveway but I nearly hit the picket fence in the front yard in doing so. With it now half on the sidewalk and half in the driveway, I put the brake on satisfied it was now off the street and no longer subject to city parking violation penalty. I had to cancel my work meeting and called the auto club for a tow. During the tow service pick-up, it appeared that the front driver side wheel was not aligning with the steering mechanism but we could manually position the wheel so we could get enough movement and position the vehicle and move it by chain onto the tow truck platform. Prior to parking the vehicle in front of the house, I had driven it without any problems. There was no evidence that it had been damaged or impacted by another vehicle or vandal.

- Oakland, CA, USA

This just so the information is sent in to someone I bought this car used from.day one had problems warranty did not cover anything. First when you would start it it would flash power steering assist fault on the dash you shut car off and restart it goes away. Then the turbo boost sensors keep going I have replaces these three different times find out there is a service bulletin out for it but ford won't fix it for free there is a short in the wire you have to pay out of pocket for. Next was driving down the road and lost all power it went into limp mode while we were driving. The transmission is all messed up in this vehicle it was leaking fluid and took it to a shop to see where and can't find it. There are other electrical issues with the car I have 157k on

- Derry, PA, USA

The contact owns a 2013 Ford Escape. The contact stated while reversing out of the driveway and attempting to turn out of the driveway, the steering wheel locked up preventing the vehicle from turning. The contact shifted the vehicle into PARK and restarted the vehicle and the steering wheel unlocked. The contact was able to drive the vehicle however, several days later while driving at an undisclosed speed, the failure recurred, and the steering wheel locked. The contact was able to manually pull the vehicle over to the side of the road and restart the vehicle to unlock the steering wheel. The power steering assists warning light was illuminated during the failure. The local dealer went to the residence and picked up the vehicle to perform a diagnostic test. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

- Brentwood, MO, USA

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering assist fault message was illuminated, and the vehicle lost power steering. The vehicle was taken to the dealer and diagnosed with power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 56,000.

- Dearborn Heights, MI, USA

While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault -??Steering assist fault service required-??. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car-??s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I-??ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don-??t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.

- Honolulu , HI, USA

ABS light and traction control lights sensors.

- Fayetteville, NC, USA

Complete lost of steering driving my 2013 ford escape and with out any warnings the steering wheel got super hard to steer like if the car was off I almost have an accident thank good I was on street and not in the freeway

- Houston, TX, USA

The contact owns a 2013 Ford Escape. The contact stated while reversing from a parking space, the steering wheel seized and became inoperable on several occasions without warning. The vehicle was taken to the local dealer and diagnosed with an internal steering gear failure. The mechanic retrieved fault code: U3000: 49-48. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,000.

- Due West, SC, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 30 mph, the power steering warning light illuminated and shortly afterward the vehicle lost power steering functionality. The contact manually pulled the vehicle over to the side of the road, waited a few minutes, and then restarted the vehicle. The power steering warning light was gone, and the power steering functionality returned. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,149.

- Chicago, IL, USA

Car currently has ~ 104k miles and all of a sudden a "Steering Assist" failure warning comes on and I lose power to the power steering while driving. Had to slow down and carefully pull to the side of the road as I almost did not make the upcoming turn on the road.

- Vancouver, WA, USA

-??Steering assist fault service required-?? Power steering does not work. I have read multiple forums where people have had this issue and almost crashed. There are recalls on other year models and explorers of the same year model. This needs to be a recall.

- Pell City, AL, USA

Electric power steering assist stop working while driving. No power steering in vehicle at all. Looked online and seems to be a very common issue with these vehicles that should be recalled.

- Cidra, PR, USA

I was driving off when a Steering Assist Fault Service Required message appeared on my dash. I could no longer control the steering wheel and got really hard to move. I had to put it in reverse and leave it where it was parked, since it was a hazard not being able to move the steering wheel left or right.

- Caguas, PR, USA

The power steering overheated malted. Had to replace unit 2,500. Also seatbelts no longer retract...safety issues....told car could catch on fire if i drove car with bad power steering.

- Kimberly , ID, USA

I was pulling out of my street onto the highway when my power steering went out. No warning lights or anything, just took everything I have (as a young female) to turn it and then pull over. Took it in to the dealership and they said it needs to be replaced and that it happens to these cars. $3,100 to fix it! I had to actually go sifting through the info and settings to find the alert that the steering assist had an issue, it didn-??t even tell me. Luckily nobody was immediately behind me on the highway, it could have been really bad. Overall very scary and very unimpressed this has happened to others and Ford hasn-??t done anything about it.

- Weston , OH, USA

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the power steering malfunctioned, causing the steering wheel to become very difficult to turn in either direction. During the steering assist fault message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer sam galloway Ford located at 1800 boy scout dr, fort myers, fl 33907 was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 56,000.

- Lehigh Ackers, FL, USA

My car was functioning properly and one day I received an error code that said power assist fault. When I began driving I realized that my car had essentially lost it's power steering. The car became extremely difficult to drive. After driving a bit the power steering would randomly begin to work again. I was driving on the interstate and I found that many times, while going around a curve, the steering wheel would lock up. Then the wheel would become loose again. I have needed to use the car since that time and these problems persist.

- Dalton, GA, USA

Electric power steering assist not working. No power steering in vehicle at all. Only 84,000miles. Looked online and seems to be a very common issue with these vehicles that should be recalled.

- Independence, MO, USA