The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the steering assist fault message was illuminated, and the vehicle lost power steering. The vehicle was taken to the dealer and diagnosed with power steering failure. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the defect and directed the contact to file a complaint with the NHTSA. The failure mileage was approximately 56,000.

- Dearborn Heights, MI, USA

While leaving the grocery store, my 2013 Ford Escape S, when I started it showed the fault -??Steering assist fault service required-??. The steering wheel was hard to turn, so I turned the car off and restarted the car. The message was gone and my car-??s steering was back to normal. I called the Ford dealership and told them about the problem and they said there is no recall for this problem. My car has barely 64K miles on the odometer. I-??ve read many customer complaints about this issue and Ford has done nothing about this. This is a safety concern regarding the loss of power steering and could possibly cause someone to have an accident or even kill someone. I don-??t wanna spend thousands of dollars to repair something that should be recalled and be fixed by Ford free of charge.

- Honolulu , HI, USA

ABS light and traction control lights sensors.

- Fayetteville, NC, USA

Complete lost of steering driving my 2013 ford escape and with out any warnings the steering wheel got super hard to steer like if the car was off I almost have an accident thank good I was on street and not in the freeway

- Houston, TX, USA

The contact owns a 2013 Ford Escape. The contact stated while reversing from a parking space, the steering wheel seized and became inoperable on several occasions without warning. The vehicle was taken to the local dealer and diagnosed with an internal steering gear failure. The mechanic retrieved fault code: U3000: 49-48. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,000.

- Due West, SC, USA

The contact owns a 2013 Ford Escape. The contact stated while driving 30 mph, the power steering warning light illuminated and shortly afterward the vehicle lost power steering functionality. The contact manually pulled the vehicle over to the side of the road, waited a few minutes, and then restarted the vehicle. The power steering warning light was gone, and the power steering functionality returned. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be inspected however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,149.

- Chicago, IL, USA

Car currently has ~ 104k miles and all of a sudden a "Steering Assist" failure warning comes on and I lose power to the power steering while driving. Had to slow down and carefully pull to the side of the road as I almost did not make the upcoming turn on the road.

- Vancouver, WA, USA

-??Steering assist fault service required-?? Power steering does not work. I have read multiple forums where people have had this issue and almost crashed. There are recalls on other year models and explorers of the same year model. This needs to be a recall.

- Pell City, AL, USA

Electric power steering assist stop working while driving. No power steering in vehicle at all. Looked online and seems to be a very common issue with these vehicles that should be recalled.

- Cidra, PR, USA

I was driving off when a Steering Assist Fault Service Required message appeared on my dash. I could no longer control the steering wheel and got really hard to move. I had to put it in reverse and leave it where it was parked, since it was a hazard not being able to move the steering wheel left or right.

- Caguas, PR, USA

The power steering overheated malted. Had to replace unit 2,500. Also seatbelts no longer retract...safety issues....told car could catch on fire if i drove car with bad power steering.

- Kimberly , ID, USA

I was pulling out of my street onto the highway when my power steering went out. No warning lights or anything, just took everything I have (as a young female) to turn it and then pull over. Took it in to the dealership and they said it needs to be replaced and that it happens to these cars. $3,100 to fix it! I had to actually go sifting through the info and settings to find the alert that the steering assist had an issue, it didn-??t even tell me. Luckily nobody was immediately behind me on the highway, it could have been really bad. Overall very scary and very unimpressed this has happened to others and Ford hasn-??t done anything about it.

- Weston , OH, USA

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the power steering malfunctioned, causing the steering wheel to become very difficult to turn in either direction. During the steering assist fault message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer sam galloway Ford located at 1800 boy scout dr, fort myers, fl 33907 was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 56,000.

- Lehigh Ackers, FL, USA

My car was functioning properly and one day I received an error code that said power assist fault. When I began driving I realized that my car had essentially lost it's power steering. The car became extremely difficult to drive. After driving a bit the power steering would randomly begin to work again. I was driving on the interstate and I found that many times, while going around a curve, the steering wheel would lock up. Then the wheel would become loose again. I have needed to use the car since that time and these problems persist.

- Dalton, GA, USA

Electric power steering assist not working. No power steering in vehicle at all. Only 84,000miles. Looked online and seems to be a very common issue with these vehicles that should be recalled.

- Independence, MO, USA

Two different times while driving, the engine started missing, no power. Got to edge of road, shut car off. Re started and it was fine. Today (1/10/2021 power steering quit working while in line to get coffee. Made it home barely, shut off car, now it's working.

- Longview, WA, USA

Power steering stopped working while driving in jacksonville, fl. The vehicle is very hard to steer, especially when driving slow. We bought this 2013 Ford Escape sel brand new in 2013 from parkway Ford in dickinson, North Dakota. I have read online that many other people are having the same issue with their power steering going out. The code on my vehicle is: U3000:53-C8 from a code reader. The vehicle failed after filing with fuel, but after shutting down and restarting it was fine again. Later the next day it went completely out after starting the vehicle.

- Somerset, KY, USA

While driving on a back road with many curves.warning lights came on abruptly concerning power steering. Wheel locks was unable to do anything while on the road this was replaced in March 2020. Once again is has done the same things again while reversing from a parking space

- Humacao, PR, USA

Since I purchased my 2013 Ford Escape, I have had 5 recalls that were fixed to my satisfaction at kunes Ford. My most expensive repair was for replacement of the steering rack assembly on july20, 2020 at a cost of $2400. My mileage at this time was 55,602. I encountered two incidents where my steering wheel froze. I was parked at this time and it corrected itself. The following day it occurred again and I got an error message 'power steering failure.' Fortunately, this happened while I was parked. I have seen numerous complaints that this happened to others while they were driving. I contacted Ford and kunes and was told that there was not a recall on the Escape, although other owners of the Escape have had this problem. Kunes told me that they have seen this problem with other Escapes that they repaired as they did mine, and can't understand why Ford has not recalled these vehicles for the problem I experienced. I researched further and there were recalls for this same problem on the 2013 F150, Focus and Taurus. This expense was a hardship for me and my husband. We are retired and on a fixed income. I called and sent a letter to Ford and they said there was nothing they could do because there was no recall. I fortunately was not injured but am concerned that they do not take responsibility and warn other owners.

- Elkhorn, WI, USA

I went thru the car wash and tried to put my car from neutral to drive and the gear jumped into park jaming the transmission into reverse. Then I lost all power, I couldn't start my car and began to be rear ended by another car wash customer. I had to habe the car towed for repairs & rent a car until repairs were completed. I researched and found there are recalls from Ford on the transmission shifter cable. Ford refused to acknowledge the recall for my vehicle. I was told to pay for repairs and "if" a recall comes available then I would be compensated. Thank god I wasn't driving on the highway at the point this bushing broke loose! this is a hazard for more than a few 2013 Ford Escapes and should have been included in the list of VIN# for the recall. Very unsatisfied from the Ford company.

- King53yy, MI, USA