10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,797 miles

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« Read the previous 20 complaints

problem #15

Oct 062016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hobart, IN, USA

problem #14

Sep 062016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Edwards, MO, USA

problem #13

Mar 082017

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Georgetown, IN, USA

problem #12

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mantua, NJ, USA

problem #11

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clifton, NJ, USA

problem #10

Sep 202016

Escape 4WD 4-cyl

  • 100,000 miles
The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled intermittently without warning. A warning code (P0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. The contact waited thirty seconds and then resumed driving. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The contact also received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. VIN tool confirms parts not available. Updated 04/06/17 the consumer stated the manufacturer was contacted about the vehicle stalling. The manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. Updated 08/22/2017

- Serven, MD, USA

problem #9

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While driving at any speed, the door would not close and the door ajar warning indicator illuminated. The vehicle was taken to a dealer who stated that the recall part was not available. The failure recurred. The failure mileage was unknown. VIN tool confirms parts not available.

- San Antonio, TX, USA

problem #8

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Powder Springs, GA, USA

problem #7

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Canton, IL, USA

problem #6

Oct 202016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches, locks, linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brea, CA, USA

problem #5

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clinton Township, MI, USA

problem #4

Jul 052016

Escape 4WD 4-cyl

  • 115,000 miles
The contact owns a 2014 Ford Escape. When the contact attempted to close the front passenger door, the latch failed. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The part for the repair would not be available until the second quarter of 2017. The failure mileage was approximately 115,000.

- New Plymouth, OH, USA

problem #3

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anchorage, AK, USA

problem #2

Sep 022016

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Worth, TX, USA

problem #1

May 022016

Escape

  • miles
Cpsc: 2014 Ford Escape: Consumer stated the key fob would not work properly after closing the door. The consumer stated the doors could not be opened, by using the handle.

- Palm Bay, FL, USA