Rear driver door opne while driving!

- Bayamon, PR, USA

The vehicle was being driven and had only been started and moving for less than 5 minutes. Noticed that windshield wipers would not shut off or change speeds, then noticed a slight odor in car that increasingly strengthened. Phoned my husband while at a stop light, odor of something burning became much stronger, then noticed smoke coming between the the drivers side hood seam and between the hood and the windshield, this was immediately followed by noticable flame. I put the vehicle in park, turned on hazard lights and exited the vehicle. Local police and fire department responded, began with small fire extinguishers, without success and fire department opened hood and applied water to extinguish. This was on a city street in O'fallon, mo. Uncertain of cause, but am now aware that Ford issued a recall on this model (recall 17S09) and believe this could be a possibility.

- Dardenne Prairie, MO, USA

Exterior passenger side door handle fell off. The vehicle was stationary. It fell off while opening the door

- Bellevue, WA, USA

Vehicle had recall work done regarding for handles, since then I have experienced not stop issues with drivers door handle getting stuck in open position which causes the door not to securely latch closed. I have brought the vehicle back and was told it's just a lubrication issue.

- Diberville, MS, USA

Both rear doors on my 2014 Ford Escape suddenly stopped opening either from the inside or the outside thereby trapping the people in the back seat without a way to exit the car. This happened suddenly. Yesterday the doors worked fine then today broken. Nothing changed with the vehicle....no accidents or abuse of any kind. Car was located in my driveway.

- Fort Pierce, FL, USA

On Dec 31, 2018 our 2014 Ford Escape had recall 16S30 completed at richmond Ford West in glen allen va. Kit cj5Z54264A26A, to include 4 door latches was used to replace the original 4 door latches on the recall invoice S212041. The dealership documented the recall repair as 1.4 hours to get inside the doors and perform the warranty service. We were not charged for the recall repair. Prior to this replacement, and as sole owners of the 2014 Escape, we had not had an issue with door latch failure. On Aug 31, 2019 in oxnard, ca we experienced a door latch failure on the driver side rear door; it unexpectedly opened when we parked. We were not able to close, latch or secure the door. The car door alert system indicated a door was open. When we attempted to close the door, it would just bounce back open. We referred to the owner's manual for a quick fix and followed the manual lock instructions and it did not work. We secured the door by attaching a bungee cord to the other rear door and drove to a dealership. On September 3, 2019 at simi valley Ford in simi valley, ca the service department diagnosed a door latch failure for the rear driver side door and recommended a replacement at a charge of approximately $325. We were informed the recall repair had been closed out on December 31, 2018 by richmond valley Ford. We were told the replacement part is not under warranty because we had exceeded the 12,000 mile (or 12 month) threshold for repairs under warranty. We do not believe the door latch is a mileage dependent repair and we believe we should be covered under the original recall. We are reporting that it appears the recall repair has itself failed. The failure of this part can lead to devastating circumstances in a scenario of a passenger possibly falling out of the vehicle. Please investigate to determine if the repair of the recall has also failed.

- Simi Valley, CA, USA

The driver side rear door latch broke, which would not allow the door to close, posing a safety hazard to the occupants inside the vehicle. The vehicle was stationary and as I loaded a bag in the backseat and closed the door to leave one day, it did not close.

- Caddo Mills, TX, USA

Attempted to start my vehicle and pushed ignition button. All of my panel lights and monitor started glitching and flashing and then everything went black. The engine did not start. There was a recall but my vehicle was not part of recall. I have owned vehicle for 2 years. I have had a drivers door lock cylinder fall out. I have rust in several locations, including hatch and passenger interior side of door.

- Wilbraham, MA, USA

Just over a year ago, some months after the vehicle was just purchase from the winnie Ford preowned lot, the door suddenly opened while we were driving. Turns out there is an existing recall for this vehicle pertaining to problematic door latches. We contacted the dealer we purchased the vehicle from about getting a free repair due to the recall, but the dealer directed us to call Ford instead. Ford tells us that the recall issue was already supposedly made at some dealership in Florida and that we would need to pay a full price to repair their defect, a price that we simply cannot afford the owner of the vehicle is a retired 70 year old getting by with social security payments). We eventually figured out a way to force the door to close, but today (July 29, 2019) the door reopened itself again, and after an hour of attempts, the door refuses to shut. This vehicle is used by several family members to get to school, work, stores, etc. As such, this is a major safety and security risk for us and our vehicle- the NY times reported that this incident once led to a crash with three incidents. I have been compelled to submit this complaint to the nhsta because Ford and the dealership(s) are refusing to take any accountability regarding fixing their defect (since their supposed initial 'repair' clearly did not work), and I request that someone at the nhsta investigate this urgent safety matter. I will continue to contact the dealership and Ford to ensure that they properly repair their recalled defect.

- Beaumont, TX, USA

Paint on the lift gate near the license plate bubbled up and flaked off exposing bare aluminum. My Ford dealer says it's not covered under warranty. This is a widespread problem known by Ford

- Brainerd, MN, USA

I was driving down the highway at a normal rate of speed (65), as by vehicle began to stall out. The car stopped driving right on the highway, and I was barely able to pull it to the shoulder without getting hit by other cars. Once I pulled to the shoulder, the car began smoking. Smoke quickly filled the inside of the vehicle. Before I could roll all the windows down, the engine had burst into flames.

- Camden, OH, USA

The rear passenger doors fail to open from outside the vehicle because the interior door panels will not stay attached to the inside of the door causing them to hang on the frame of the door. The clips on the door panels have been repaired twice once and the same issue continues to occur leaving us unable to access the second row of seats in the vehicle.

- New Braunfels, TX, USA

I hit a deer head on with extensive front end damage and the air bags never deployed because the deer did not hit the bumper.

- Canton, GA, USA

I drove an hour to another city. Upon arrival to the city I stopped the car and got out. I noticed the back, driver side door was open slightly. I went to close it and realized that the door would not stay closed. The latch would not catch the metal piece on the frame of the car to keep the door closed. I could not drive the vehicle without tying the door with a rope to the inside of the car to keep it from flying open while driving. It still will not remain closed as is a major safety hazard for my passengers and other drivers on the road. There was a recall by Ford for this exact problem for the make, model, and year of my car, but my specific VIN was not included in this recall and my car is experiencing the same problem. I have attached the article stating that this was a recalled issue. If you require any pictures or further documentation please let me know.

- Fayetteville, NC, USA

The rear hatch has a significant leak when it rains or I go through a car wash. I have reported this many times and the resolve was for me to pay an extreme amount to have the rubber replaced. Several of my friends that have the same car have the same problem. This was noticed shortly after I bought the car. I believe it is a manufacturer problem and should be recalled and corrected. It is leaking right at the wiring on the passenger side and could cause more serious issues down the road. I have a temporary fix at this time but it is not permanent by any means.

- Thomasville, GA, USA

I had the rear door latch recall taken care of, and now both doors are leaking whenever it rains. It is running down the window inside the door paneling onto the floor. I usually keep my car inside a garage, and have had to let it be in my driveway when it rained recently.

- The Villages, FL, USA

Car was purchased used in Feb 2017 with 19,800 miles on it. It's now 18 months after we've owned it and it only has 49,000 miles on it. The 3 of the 4 doors have rust along the bottom of each of them, which has come through the paint. According to Ford and the dealer, they will only fix it at their cost if the rust has eaten all the way through the metal. I know the warranty states that it only covers perforated body panels, but at what point do I know it is perforated before it's too late. Super frustrating.

- Groveport, OH, USA

Out of nowhere a week ago my back drivers side door became very difficult to open. I had the car in for service on 3/31 due to the wiring harness coming loose and had them check the door. I was told the clips that hold on the door panel were broken/missing and the door was slipping off. I am very concerned about this being a newer vehicle with no body damage and I submitted a NHTSA issue 11083236 earlier today for the wiring harness. I called Ford customer relationship recall dept and spoke to mel and was told that there is no timeframe for them to review concerns, no way for me to escalate the issue, no way for me to have it reviewed by the department that decides when there should be a recall (and that the name of that dept was proprietary) my case#14515980 was given to me but they said that I cannot check on or validate that this is even revirewed with them. I am very concerned that 1. my wiring harness came loose and my car went dead on the road (luckily I wasn't on a highway) and 2. my door could just fall off without a cause. I paid for the repairs but have found recalls on other Ford Escapes for both of these issues, it just doesn't include my VIN number and I would like it investigated to see if my VIN should be included.

- Westerville, OH, USA

I was driving up the interstate after work and while I was driving I began to notice smoke. I looked around and realized it was my car. I pulled over to the side and my car started flashing everything on the dash panel was red and flashing engine failure. I cut the car off and then went to try and pop the hood, I couldn't get it opened and I looked down and began to see flames. I called 911 and my car engulfed in flames. I had a recall on my car for a problem with the engine cylinder head saying that it could cause an engine fire if oils were to get out and hit a hot surface. I got my recall fixed and then my car caught on fire a few weeks later.

- Calhoun, GA, USA

I started my vehicle yesterday to warm up and about 5-10 minutes later heard a big boom, looked out the door and the front end of my Escape was completely engulfed in flames. I had scheduled it to get repaired yesterday morning, but was unable to make it as we received a lot of snow and schools were cancelled and such. I had known of the recall since last year since I already was involved in another recall with the latch. I tried to get them taken care of at the same time, but the remedy was not available and wouldn't be for some time. I received a notice directly from Ford between one and two weeks ago and called ziegler in elkhart to make an appointment, but they weren't available for almost a week. It is obvious the damage was already done with my car anyway, considering the description of the recall, which a whole process of the cylinder head cracking, coolant leaking out and that potentially causing a fire in the engine compartment. I am thankful that the car was just warming up in our driveway and neither my kids nor myself were inside. I am also grateful that our house didn't catch fire and just sustained some cosmetic damage due to the heat. I do not have the report from the fire department yet, but they said it would be available soon. It was the penn township fire dept that responded and I talked to durgan spinsky whose work number is 5742555075 * (recall related incident)

- Osceola, IN, USA