10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 102,996 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 42,987.
- Verona, KY, USA
The contact owns a 2014 Ford Escape. The contact stated while driving at unknown speeds, the vehicle unexpectedly started to release odors of oil and smoke was seen coming from the underneath the hood. The vehicle's warning message instructed the contact to pull over. The contact opened the hood and noticed smoke and discovered the coolant reservoir was empty. The contact stated that coolant was added to the vehicle. The vehicle was taken to liccardi Ford, Inc. (1615 us-22 watchung, NJ 07069) for diagnoses and repairs. The contact stated that dealer informed her that the failure was related to a recall. The contact stated the dealer informed her the coolant sensors was repaired however, the contact stated that she checked the coolant reservoir and discovered that there was no coolant in the vehicle. The vehicle sensors failed to warn of low or no coolant level. The contact stated the failure was due to the recall which the VIN was included in and serviced under NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was 155,000.
- Plainfield, NJ, USA
- Fayetteville, AR, USA