The contact owns a 2016 Ford Escape. The contact stated while driving at 50 MPH, the engine overheated, and the vehicle stalled with the high-temperature warning light illuminated. The vehicle was towed to an independent where the vehicle was diagnosed with a cracked plastic coolant reservoir. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to the same independent mechanic where the vehicle was diagnosed as a failure with the coolant tubes. The contact was informed that the coolant tubes needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,768.

- Tampa, FL, USA

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

- Fayetteville, AR, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 42,987. The consumer stated the vehicle was taken to Mike Castrucci Ford-Lincoln, but no repairs were made to the vehicle.

- Verona, KY, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at unknown speeds, the vehicle unexpectedly started to release odors of oil and smoke was seen coming from the underneath the hood. The vehicle's warning message instructed the contact to pull over. The contact opened the hood and noticed smoke and discovered the coolant reservoir was empty. The contact stated that coolant was added to the vehicle. The vehicle was taken to liccardi Ford, Inc. (1615 us-22 watchung, NJ 07069) for diagnoses and repairs. The contact stated that dealer informed her that the failure was related to a recall. The contact stated the dealer informed her the coolant sensors was repaired however, the contact stated that she checked the coolant reservoir and discovered that there was no coolant in the vehicle. The vehicle sensors failed to warn of low or no coolant level. The contact stated the failure was due to the recall which the VIN was included in and serviced under NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was 155,000.

- Plainfield, NJ, USA