8.4
pretty bad- Typical Repair Cost:
- $5,000
- Average Mileage:
- 98,700 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- replace engine (4 reports)
- not sure (1 reports)
I was at a stoplight and when I went to accelerate, there was no power. My car had to be trailered home and then to a dealership where they had it at least 6 weeks. Since then, I have always had to carry a jug of antifreeze with me due to it being low at least once a week. Now, it has done it again, and is sitting in my yard at the moment!
- Lori S., Stockholm, WI, US
No reliable communication of major problem, nothing in service warning notice as a problem, no red lights on dash, no movement on indicator, yet something happened with the cooling system causing the Escape to run hot (no steam, no warning lights, no service notice, no signs of leakage) yet when taken into a regular mechanic the retaining tank and hose was replaced and I was told I needed a new engine because the head was cracked. I opted to try a stop leak to resolve problem but that did not work. Ford Dealer wanted to look at it, so I took it there and they ran a test on it for over a week saying this checked out, that checked out, but wanted to replace water pump and thermostat. I didn't see the need because already knew the motor was bad because of the cooling system failure had told them how things transpired.
It turned into one big nightmare and I'm still stuck with a piece of JUNK as I see it. After having done a lot of research now and talking with many people, Ford knows they got problems with this 2014 Escape SE, and won't stand behind their product. A transmission at 90K which was 5 grand to replaced and done at Ford, a cooling issue causing major motor issue at 116K which is now 8 grand to replace in less than five years two major components - it's a in-between run product and its JUNK. My 2002 Ford Escape has nearly 300K miles and nowhere near any problems of this one. I'm very disappointed in FORD products and their lack to handle complaints and do recalls, shame on you.
RECALL!
- April S., Savannah, US
I had to take my 2014 Escape to the shop after a low coolant light popped up. We thought a sensor was bad because we had just checked the coolant level to find it was full.
Turns out I had a cracked head and possibly a cracked block and the mechanic is telling me I'm looking at thousands of dollars of repairs and possibly needing a completely new engine.
Coolant issues are apparently a known problem with this Ford engine with there being multiple recalls on it.
Am I stuck with the bill or should I press Ford for some money to cover my costs on their faulty engine?
- Donovan D., Altamont, IL, US
My SUV was recalled (this time) for leaking coolant issue that could cause head to crack, leaking oil into engine causing a fire. I had the overheating issue in 2018 and took the car in where the recall was performed in march 2018.
In January 2019 the car overheated out blue. went from normal to warning light in 10 seconds or less. Let the car cool for 30 minutes and drove home with no issues. Let it run at home in driveway for 30 minutes with no issue. Drive 15 miles to work in rush hour traffic with no issues, Drove to lunch with no issues. Got almost home and car went from normal to overheated (warning to pull over) in ten seconds. Let the car sit for less than 1 minute and the car was cool and drove home normally. Drove to work the next day with no issue.
Drove to the local Ford Dealer (about 10 miles) and the car overheated as I was pulling into the service bay. Shut it down and service person looked at it and the temp showed normal. Drove the car away and said they would check. When they called me back they said the head was blown and it needed a new engine. He said fluids are spewing out and the car is not usable. I asked why no fluids were on the floor when I dropped the car off and it was parked in 2 spots and he could not answer. Waiting for a manager but they are not wanted to accept that this is the same issue as the recall issue from 8 months ago. We all know this is the same issue.
This is at least my 20th car and I have had a few overheat at times but never did damage like this in under 30 seconds.
- Brian M., West Palm Beach, FL, US
Apparently, there was a recall on this in 2017, for which For Motor Company basically told consumers to report to a dealer if they were leaking coolant?? I didn't see any leaks but my car started all of a sudden overheating every few dozen miles and now, my head gasket is blown and my mechanic says it would be more economical to just replace the engine! I understand there is a class action lawsuit and I want in on it!
- Chantel G., Syracuse, US