Vehicle has only 78000 miles... stopped to make a left hand turn, and without warning... transmission stopped working. Would not pull at all. Had to push vehicle while in high traffic area..

- Shelby, NC, USA

The contact owns a 2014 Ford Escape. The contact stated that while attempting to drive the vehicle, the gear shifter failed to shift gears. The vehicle was towed to lf donnell, Inc (7955 market St, youngstown, oh 44512), and was diagnosed that the shifter cable needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The failure mileage was 93,725.

- Youngstown, OH, USA

Under 100,000 miles and the transmission is inoperable --- roughly $6,000 repair and the base retail is only about $8,200 ---- no warning lights, no prior issues or warning of an issue ---- started power surging in and out of gear range and even stalled the vehicle while in motion before parking ---- would start back up but was very noisy

- Roanoke, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the transmission malfunctioned and the vehicle would not properly accelerate. On several occasions after stopping the vehicle would not move while depressing the accelerator pedal. The vehicle was taken to the local dealer scott peterson motors located at 30 5th ave, belle fourche, sd 57717, to be diagnosed. The contact was informed that the internal clutch inside the transmission failed and gears one thru four were inoperable and the transmission was replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.

- Belle Fourche, SD, USA

Per Ford diagnosis, transmission shifter cable has degraded over time causing car to remain in neutral, even while gear shifter is located in park position. Car will not sit in park unless parking brake is applied. Found while parking in driveway. Known recall on some 2014 Ford Escapes. This VIN was indicated as not part of the recall, but exhibiting the exact same failure. Reference: 18V471000

- Mentor, OH, USA

Winding noise coming from transmission during driving and while in park, when the transmission hits running temp it starts to lunge and brake randomly without hitting the brake, shift points are not lining up with the correct engine RPM which creates sudden shifting or late shifting. After all of this happened then the 'transmission fault service now' message popped up on the dash. Vehicle was driven on city streets under normal stop and go conditions. 81,639 miles on the odometer currently.

- Ypsilanti, MI, USA

Driving in metro area my car began not moving or what I would call not engaged with the gas pedal. Than it began to run fine, when I stopped at a red light and pushed the gas pedal again the car would not move at all but rolled back a bit until I pressed on the break peddle. Then the next time I pushed the gas it lunged forward, I pulled over at the next parking lot and had it towed to a car shop. They have told me that I need a new transmission.

- Waddy, KY, USA

I've only had the car 2 months and the transmission just went out one today. First it began to not take off as quickly as it should. Two days later it stopped going completely. The date it started was 10/18/2020 it went out 10/22/2020. When I first bought the car I did have issues with it cranking right after I put gas in it but the issue was supposedly fixed.

- Dallas, TX, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 65 mph, the vehicle stalled without warning. The vehicle was not drivable. The vehicle was towed to local dealer gwinnett place Ford located at 3230 satellite blvd, duluth, ga 30096, (404) 418-6877, where it was diagnosed with needing transmission to be replaced. The vehicle was repaired however, the failure recurred. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The contact stated she attempted to contact manufacturer but was unable to speak to a representative. The failure mileage was approximately 120,000.

- Decatur, GA, USA

I was driving and the transmission popped out of gear while driving and then just stopped working and the car was unable to be driven and had to be towed.

- Luttrell, TN, USA

Backing out of a parking space. Shifted transmission into drive. Vehicle continued backing up. Indicator on dash still read reverse. Put vehicle in park. Turned off engine. Vehicle could still roll. Called tow truck. Ford dealer found shift cable broken at trans mount. Installed new shift cable inter lock bushing and cover. I found a recall on that but they tell me my vehicle is not covered under that..

- Cement City, MI, USA

The dealer claimed they fixed the vehicle today. They indicated that the driver side axle was broken. The vehicle was able to free-wheel while in the 'park' position. The issue was not the transmission but the driver side axle / cv joint. Dealer is: Ganley Chrysler Dodge Jeep Ram; 310 broadway ave, bedford, oh 44146

- Independence, OH, USA

Cause of failure is believed to be transmission failure (mileage 96,649). Customer was driving the vehicle (city street; approximately 35mph) and then suddenly the engine started revving (similar to the car being in neutral) and the vehicle speed started to slow down (due to the transmission not providing forward momentum). The vehicle was pulled over to a side street so it could be parked and safely removed from vehicle traffic. The vehicle is being assessed by the dealer we purchased it from (ganley Chrysler Dodge Jeep Ram, 310 broadway ave, bedford, oh 44146). I have read that other owners of 2014 Ford Escapes have had similar problems and concerns with their transmissions. I would like to know if Ford is going to issue a recall regarding this transmission.

- Independence, OH, USA

Smoke was coming out of the tail pipe. Turbo was replaced. A few months later car would not accelerate past 20mph. Transmission was replaced.

- Campbell, CA, USA

Vehicle began stalling when pulling out from a stop light. It then surged forward and stalled again. Managed to get it into a parking area and off the highway. Had to be towed to a dealership. Informed it needs a new transmission. Has less than 76000 miles.

- Waynesville, NC, USA

Transmission needs replaced after 80,000 miles. The vehicle was in motion on the interstate and all forward motion stopped while the engine ran at a high RPM. Braked the car to a stop then tried to move forward but the transmission would not engage in any gear. Had to be towed. Two different mechanics and the two truck driver said this is common with 2014 Escapes. Cost for transmission replacement will be $6,000

- Gettysburg, PA, USA

The contact owns a 2014 Ford Escape. The contact stated that after vehicle start-up, the vehicle stalled soon after accelerating. The contact stated that the oil and battery warning lights were illuminated once the vehicle stalled. The contact restarted the vehicle and depressed the accelerator pedal to the floor for the vehicle to operate as intended. The contact stated that the check engine warning light illuminated intermittently with the accelerator pedal depressed to the floor. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The contact had the vehicle taken to pat milliken Ford (9600 telegraph rd, redford charter twp, mi 48239) however, the mechanic was not able to diagnose the failure. The vehicle was taken to another independent mechanic who was also unable to diagnose the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 15V005000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was 128,000.

- Firmington, MI, USA

I took my car to a Ford dealship to for a recall. The recall was 17S09, a coolant level sensor installation. When I picked my vehicle up and drove it home, the next day my check engine light came on, so I brought it back. They then replaced a leaking coolant line to degas bottle. A few days later I turned on my vehicle to go somewhere and before even leaving my block, my check engine light came on again and instantly started over heating. I was luckily down the street from my home so I managed to get it back to my house, but I was afraid to drive it so I had it towed to the dealership for a third time. They didn't make any notes on that visit so I'm not sure what happened but when I picked it up they stated I needed to pay for services because they noticed a leak in my heater hose and the service was going to cost over $3000! my car was perfectly fine before taking it in for a recall. I wish I would have never brought it in because when I tried to make a complaint about how my car was serviced and what they did to it, I had no luck getting any help or assistance but I know the recall put my car in a worser condition. My vehicle had never over heated before and a few days after getting this recall it over heated as soon as I turned it on.

- Tempe, AZ, USA

I was driving to work and while slowing down for a stop light my car started shaking and jerking pretty violently. I needed to get to work so I kept driving and at the next light the same thing happened only more extreme and then the car stopped. I started the car back up very easily so I kept going. No engine or transmission light came on the dash so I didn't think it was that bad. The next light came and the car would start but it wouldn't go anymore. Again no lights came on the dash so I had zero warning whatsoever and I was stranded at that stoplight. Had to call the cops because I was blocking traffic and pay for a tow truck and the dealership I brought it to said it was a bad torque converter and that it's a common issue. If this is a common issue I should not be having to deal with this with zero warning and a new transmission is so expensive. Just the fact that they straight up told me this is a common issue and there's no recall on it makes me not want to buy another Ford again even though I do love my car.

- Fayetteville, NC, USA

Vehicle has had hard shifts but seemed to be ok. Had dealer check it out about a year after purchase. Took vehicle in on above date for routine maintenance and recall. Was notified by dealer there was a leak, possibly oil and they needed to check. Charged me $140 for diagnostic of leak. Was notified next business day, which was 4 days later due to holiday weekend that it was a transmission leak from a bad seal and they would have to remove transmission and "crack open the transmission to get to md replace the seal". stated it was going to cost me $1750. I asked why the seal went bad as the vehicle only has 15,000 miles on it and has been serviced aat Ford dealers only, in accordance with manufacturer reccommendations. They stated they didnt know but my vehicle is out of warranty. I went to Ford's website customer service chat and they had no answer other than im out of warranty and would offer no help. I asked if I could speak to someone and they restated they wont help me as im out of warranty.

- Gilbert, AZ, USA