In 2014, I bought a new Ford Escape from rhinebeck Ford in rhinebeck NY. It remained in pristine condition until its untimely 'death' on August 10, 2020. Prior to August 10, it was back at the dealership approximately 15 times to address safety recalls. On August 10 my wife, son and niece broke down in the middle of the road. We brought the car to rhinebeck Ford. After examining the car, we were told that the engine and cylinders have coolant in them, and the transmission is full of metal filings. Both of these issues combined mean that the car is diseased; however rhinebeck Ford is still in the process of creating a comprehensive list of the cause of death. Fortunately these dangerous defects did not result in injury to my family but they certainly do represent a serious safety risk. On August 10, the car had approximately 108,000 miles on it. I was sold a defective and unsafe vehicle and Ford Motor Company is not willing to make this right. I made numerous phone calls to Ford corporate offices and was told that since the warranty was expired and there are no active recalls pertaining to defective transmissions or engines that they would not stand by their product.

- Rhinebeck, NY, USA

My linkage to my power train sticks and will jump from drive to sport mode when I am driving and havent touched the shifter at all. Its hard to get my car into neutral and harder to put it into park. I rarely can get it to go into drive and have to put it into sport and it will still jump gears. I can be going highway speeds and I can see the gears jump from drive to sport. Almost impossible to shift from gear to gear.

- Sugar Land, TX, USA

My car is sporadically spewing anti-freeze from the overflow tank. I have taken it to 3 local mechanics and 1 Ford dealership and no one has been able to find a reason for this. I have noticed this occurs if I am driving around for a long time with the A/C off. The leaking is coming from my coolant overflow tank's air ventilation. Anti-freeze does not leak out whilst driving the vehicle, but only when I park and shut it off. The mechanics have done several pressure tests which all came back normal. December 2019 my coolant light came on for the first time since owning the car for 2 years and I was needing to put a small amount of anti-freeze in every month. Since July 2020 it has been overflowing and leaking every week it seems. I would average I go through 2-3 cups of anti-freeze every 1-2 weeks. When parking and turning off the car the overflow tank has anti-freeze filled to the top, but not quite coming out of the cap. I am attaching some images of my overflow tank.

- Reading, PA, USA

The transmission failed at 94,000 miles. I am having trouble finding a transmission that has not failed.

- Gahanna, OH, USA

Hey my engine coolant is running I just brought the car 3 weeks ago and constantly have to fill it with coolant I think this is a major problem the car has 95000 miles on it this shouldnt be a problem already

- Memphis, TN, USA

The bushing cable that connects to the transmission to shifter had to be replaced. There is a recall on 2013/2014 models but mine was not included. I feel that mine should be covered under that recall and was fixed and diagnosed by a authorized Ford dealership. The vehicle was stationary and would not shift into gear although the gear shift was movable. Vehicle had to be towed on skids

- Seaford, VA, USA

My vehicle began to exhibit signs of a failing transmission at 60,000 miles. Shifting was difficult, particularly between 1st and 2nd gear. A few times, it failed to shift from park to reverse at all. I had Ford look at it, and they recommended replacing the transmission. When I took it in, I was around 60,500 miles, 500 miles over my power train warranty. They quoted a $7,000 fix. I had owned the vehicle for less than 2 years, and it was less than 4 years old. While I had records, including a claim number, for another Ford customer with the same transmission (in the Fusion) and same issues, they covered 2/3 of that customer's repair and refused to cover a dime of mine. After being dismissed, ignored, and ultimately placated several times by Ford representatives, I finally was forced to take it to a third-party mechanic, who replaced my transmission at 61,000 miles for $4,000. Despite having a refurbished transmission in my vehicle now, I still experience transmission issues from time to time (difficulty shifting, hard shifting on freeway, etc.). in the end, this transmission is faulty at best, as Ford's only transmission model without a recall*. while Ford indicates they have no official documented issues with the 6F35 transmission, a simple google search reveals that transmission failure is the #1 issue reported by consumers with the Ford Escape. As a young professional working in research, I recognize that internet searches can be misleading. To be thorough, I checked over 20 different Ford consumer pages and of those pages, every single one showed a significantly higher report of transmission issues than any other issue, with the average mileage of these issues occurring around 50,000 ' 70,000 miles. It irresponsible and unacceptable for Ford to have no official documented issues on file regarding the 6F35 transmission.

- Henderson, NV, USA

I turned onto a highway and my transmission failed without warning, leaving my vehicle inoperable.

- Charlotte, NC, USA

[xxx] Ford Motor Company 2014 Ford Escape, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission failed over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wilkes-Barre, PA, USA

While traveling on a two lane state road at approx.45 mph. At night. A clunking noise began near the front of the vehicle. Seconds after hearing the clunking noise, the vehicle stalled while still traveling around 35 mph. When I tried to pull over to the side of the road I notice a loss of power steering and brakes. I was able to coast on to the breakdown lane. Having only seconds to remove the vehicle from the dark roadway and safely stop with out striking anything or body was terrifying. The vehicle did restart but when selecting drive it would not move. It also would not back up when selecting reverse. The vehicle had to be towed to a repair shop. I was told the next day by the repair shop the transmission failed, and had to be rebuilt or replaced. I called mfg. Customer service and explained what happened because there was a 60000 mile powertrain warranty. However the vehicle had 64,816 currently. Therefore I had to pay $ 2295 for the transmission rebuild.

- Hallstead, PA, USA

When putting the car from reverse to drive the transmission is slamming into gear causing stress on the 'snap ring' which causes a catastrophe failure of the transmission. My vehicle has 26,120 miles on it and I read that this issue happens on a regular basis with the 6F35 transmission, and generally at 70K, and if rebuilt it may still re-occur.

- Atlanta, GA, USA

Started to hear a humming noise while driving down the street after turning left from a light the car started to decelerate. The car seemed like it didn't have any energy so I pulled over to stop and cut the car off. Once restarted the car started to drive like normal shortly then began to decrease speed again. At that moment I made a right turn into a driveway and the transmission fault service now light came on. Car only had 96,000 miles on it and service manual says check at 115,000. Car was towed to tomball Ford where I was told I needed a transmission replacement. I'm unsure why this hasn't been recalled yet due to the high amount of complaints with the same cookie cutter issues. It's very unfortunate that we are the ones who have to be put in danger and endure financial hardships for a car with prevalent issues.

- Houston, TX, USA

2014 Ford Escape with 88K miles experienced amber and then red service transmission light in less than 12 hour period. While driving the car transmission would no longer shift gears, causing a hazardous situation at highway speeds. Engine RPM would race close to maximum and car would not maintain speed. Driver shifted to neutral and moved to the side of the road. Ford obviously knows they have a problem with this transmission. Ford has extended the warranty on cars with similar transmission, but not on the Escape. Transmission repair shop lot and overflow lot was full of Ford Escapes that needed to have the transmission rebuilt. Many Escapes had been waiting for weeks as the owners don't have the $3200-3400 needed to repair.

- Byron Center, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at 65 mph, the vehicle stalled with the transmission service now warning light illuminated. The contact pulled off the roadway, turned the vehicle off and waited for a few seconds to restart the vehicle. The vehicle was restarted and temporarily resumed normal operations before stalling again. The contact was then unable to restart the vehicle. The vehicle was towed to fairway Ford (2761 E stone dr, kingsport, tn 37660) where it was determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however, provided no further assistance. The failure mileage was approximately 83,333.

- Gatecity, VA, USA

When at a complete stop, MY2014 Ford Escape hesitants to take off, when driving over 45 miles a hr, the car shakes and reduces speed on its own. This is very scary, and I'm afraid this is gonna cause a wreck and even death, if Ford doesn't recall the 2014 Ford Escapes that are affected with the same transmission issue as the other Escapes, my Escape was built in another Ford plant and different parts, but it's the same problem, that the other Escapes are having. I hope Ford recalls these Escapes, I've been a Ford owner since 1993, but this is but this got me rethinking my Ford loyalty. The local Ford dealer quoted me $5300 for a new transmission bats half of what the cars worth so please make this right thank you so much for listening

- Bardstown, KY, USA

TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Portland, OR, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled without warning. The vehicle was towed to autonation Ford corpus christi located at 6250 S. padre island dr, corpus christi, tx 78412, where a transmission reprogrammable code was detected. The technician stated that the code triggered three other codes that caused the failure. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

- Portland, TX, USA

The vehicle acted like it went out of gear, the engine revved, and the car would not move. Tow required for repair. (our 2018, which has the same transmission, was in the shop having the transmission repaired at the time of the 2014 failure!!! there is definitely a problem with this transmission and a recall is in order!)

- Canton, OH, USA

My wife was traveling at approximately 45 mph when the vehicle began to slow suddenly. The transmission began to "whine" and would not shift. The vehicle was taken to the local Ford dealer for diagnosis. The dealer claimed that the transmission need to be replaced but gave no reason for the failure. The mileage was 84,074. I then had the vehicle towed to a transmission specialist. A thorough inspection revealed that the converter had failed and blew fluid back through the rest of the transmission. A full transmission replacement was still required. The transmission specialist stated that the transmission was too small for the vehicle.

- Mt. Juliet, TN, USA

Without any warnings my 2014 Ford Escape transmission went out, it only had 83,000 miles on it. The local dealer ship confirmed it was the transmission, but there was no recall on mine, please make this right and fix this major issue. I've been a Ford owner for years.

- Bartstown, KY, USA