The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at 65 mph, the vehicle stalled with the transmission service now warning light illuminated. The contact pulled off the roadway, turned the vehicle off and waited for a few seconds to restart the vehicle. The vehicle was restarted and temporarily resumed normal operations before stalling again. The contact was then unable to restart the vehicle. The vehicle was towed to fairway Ford (2761 E stone dr, kingsport, tn 37660) where it was determined that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however, provided no further assistance. The failure mileage was approximately 83,333.

- Gatecity, VA, USA

When at a complete stop, MY2014 Ford Escape hesitants to take off, when driving over 45 miles a hr, the car shakes and reduces speed on its own. This is very scary, and I'm afraid this is gonna cause a wreck and even death, if Ford doesn't recall the 2014 Ford Escapes that are affected with the same transmission issue as the other Escapes, my Escape was built in another Ford plant and different parts, but it's the same problem, that the other Escapes are having. I hope Ford recalls these Escapes, I've been a Ford owner since 1993, but this is but this got me rethinking my Ford loyalty. The local Ford dealer quoted me $5300 for a new transmission bats half of what the cars worth so please make this right thank you so much for listening

- Bardstown, KY, USA

TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Portland, OR, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled without warning. The vehicle was towed to autonation Ford corpus christi located at 6250 S. padre island dr, corpus christi, tx 78412, where a transmission reprogrammable code was detected. The technician stated that the code triggered three other codes that caused the failure. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

- Portland, TX, USA

The vehicle acted like it went out of gear, the engine revved, and the car would not move. Tow required for repair. (our 2018, which has the same transmission, was in the shop having the transmission repaired at the time of the 2014 failure!!! there is definitely a problem with this transmission and a recall is in order!)

- Canton, OH, USA

My wife was traveling at approximately 45 mph when the vehicle began to slow suddenly. The transmission began to "whine" and would not shift. The vehicle was taken to the local Ford dealer for diagnosis. The dealer claimed that the transmission need to be replaced but gave no reason for the failure. The mileage was 84,074. I then had the vehicle towed to a transmission specialist. A thorough inspection revealed that the converter had failed and blew fluid back through the rest of the transmission. A full transmission replacement was still required. The transmission specialist stated that the transmission was too small for the vehicle.

- Mt. Juliet, TN, USA

Without any warnings my 2014 Ford Escape transmission went out, it only had 83,000 miles on it. The local dealer ship confirmed it was the transmission, but there was no recall on mine, please make this right and fix this major issue. I've been a Ford owner for years.

- Bartstown, KY, USA

The contact owns a 2014 Ford Escape. The contact stated that while accelerating from a stop, the vehicle hesitated and sputtered before driving as designed. During the failure, the message engine fault displayed on the instrument panel. The cause of the failure was not determined. The local dealer phil long Ford located at 7887 w tufts ave, littleton, co 80123 and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 65,000.

- Littleton, CO, USA

The transmission shift link bushing wore out my vehicle has less than 15,000 miles Ford dealership in Ford Motor Company tell me that there is no fix for this there is no recall. When I search the national transportation site I am complaining on right now, I see no recall about it yet it's the same exact recall on other 2014 Ford Escapes the minute I put my VIN number and it says that I'm good to go and says 0 un repaired recalls but the same issue is happening why aren't they fixing it for free why is there no recall. I stopped put the vehicle in park, so it was stopped went in the store came out and shifter was stuck. Because of the issue it could have had extreme cost of towing to the dealer ( Ford). They alerted me no bushing replacement, no recall and only they replace the whole shifter cable 4.5 hour job $61 part! how many other seniors were treated this way over a $2 part and ten to 15 minute install! I used to be proud to be an american! forgive me if I went long!

- Spring Hill, FL, USA

My girlfriend was driving at about 40 mph and noticed a whining noise that corresponded with the acceleration of the vehicle. When she came to the next stop light and the light turned green the Escape would not accelerate, but the whining was very loud and would only move about 3-4 miles per hour. She pulled over, shut off the engine. Waited and started again. The Escape drove for a few minutes and then she felt it slip out of gear and then the engine would just rev. It slipped back into gear and it started to accelerate as normal but with the constant whining sound. She had to stop again. She called a mechanic who came and listened and attempted to drive it and he said the transmission was shot which was obvious at that time. There were no service messages on the dash, no lights came on the dash to indicate low fluid levels. We have serviced our vehicle regularly following the owners manual recommendations. The transmission information only says to check fluid levels at every oil change and change the transmission fluid at 150,000 miles according to the driving conditions. It has 101,900 miles and we still owe on our loan. We purchased it from a Ford dealer in Feb. 2017. With all of the complaints and issues with the transmissions failing at random Ford needs to issue a recall and fix these lemons!!

- Fredericksburg, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while her son was driving at 40 mph, several unknown warning lights illuminated. The contact was informed via an app on his cellphone to pull over and stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the vehicle overheated and caused the engine to crack. The technician also stated that the transmission need to be repaired. The vehicle was taken to gene messer Ford (6000 West 19th, lubbock, tx 79407, (806) 788-2222) where the technician confirmed that the engine block was cracked and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired however, the same dealer repurchased the vehicle. The failure mileage was approximately 80,000.

- Tupper Lake, NY, USA

Shifting is not right it stopped in middle ofthe road and lost of power while in motion and wont move or shift gear this is after the recall as performed dealer was on interested on sell new car and car left deal in worst condition then it arrive in was charged for diagnosis and nothing was quoted almost cased a accident in a busy street and had my two year old daughter with me car was purchased a yr ago and seats are stuck and no reason or solution was offered other than to buy a new carcar was in motion and just from out the blue sounded like someone had hit car just"loud noise and car stared to move again and once again begam to force as if?it was on park wjen it was indrive wjen in"sport it wod show change very scary nowarming just stopped

- San Antonio, TX, USA

1st issue is the car stalls randomly and warning states, 'service engine soon, ' with no codes thrown. It has happened while moving and at a stop light. It will start back up after sitting for 5 minutes. Happens every couple months. The other issue is the transmission shutters between first and second gear and also between 2nd and 3rd gear. Dealership cannot find any issues for either issue.

- Port Richey, FL, USA

It won't go into park it will roll on a hill without E brake. Would drive for a while and then stop going randomly put me at risk several times because there is also no check engine light that comes on.

- Knoxville, TN, USA

As I was driving the car started making a loud whine and then violently shaking as it threw the car out of gear and then back into gear. Then rolled for a bit and came to a complete stop.

- Bowling Green, KY, USA

The transmission has gone bad and there are a lot of people complaining of this online something should be done about the transmission going bad so early the car just started not changing gears then it would drive kept doing this til I got home

- Chatsworth, GA, USA

As I was driving, the car started to make a whining noise, and then a few minutes later the transmission started to slip and the car started to rev up and loose power until the car couldn't move anymore and only rolled.

- Kentwood, MI, USA

I was driving on the hwy with my 1 year old in the back when I my car started to slow on its own. I pressed harder on the gas to keep up with traffic and the car surged forward almost rear ending the one in front of me. It did this once more before I got off the highway. When I got off the highway I had to make a left hand turn and halfway through the intersection my car could barely accelerate. There were no notifications or warnings that popped up. As I tried to make it up the hill on the next road my car stalled and then a notification popped up saying transmission fault service now. I had to get it towed and Ford says it is the torque converter that caused damage to my transmission. I asked them about a service bulletin related to the part but they said they take no responsibility for the part failing. I have read hundreds of complaints related to this part on the internet. My make and model car is listed as a clunker online due to this issue. My daughter and I could have been killed if my car slowed down any more going though the intersection because we barely made it before traffic came through. Ford should make this right before someone is killed. Almost all of the complaints I read said the cars that failed due to this part when they were traveling at a high rate of speed. When I talked to the service people at the Ford dealership in alpharetta they said they know there is an issue with this part but until Ford does a recall they can't help me. Please take action before a family is killed due to Ford negligence.

- Carrollton, GA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle however, the failure persisted. Chris auffenberg Lincoln located at 5840 mo-100, Washington, mo 63090, was contacted and made aware of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a different independent mechanic and repaired. The contact stated that the failure recurred after the vehicle was repaired. The contact was then informed that the transmission control module software needed to be updated. The contact stated that after the software update was performed, the coolant warning light illuminated. The contact also became aware of a coolant leak. The vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. The manufacturer was contacted and informed of the failure. The failure mileage was 93,000.

- Marthasville, MO, USA

My 2014 Ford Escape broke down the first time before christmas 2019 at 100,048 miles. The warning light was stating the vehicle was overheating. Fortunately, I was in my driveway when this happened as my vehicle went into limp mode. I assumed this was related to the recall for the temperature sensor than I had replaced prior. I was told there was nothing wrong with it and drove it for 3 more days. I had driven it about ten miles from home the morning it broke down again. The car gave no warning signals or lights. I was in a 65mph zone on the interstate and the vehicle had power to the engine but no acceleration. The RPM's would rev to 4000 but not accelerate. I quickly was down to less than 10mph trying to make it up a small incline. I managed to get to the shoulder before I was rear ended. I had the vehicle towed and I was told this was a fuel pressure sensor. I then paid $350 to have this replaced. I picked up my vehicle only to drive it less than a mile from the dealership for it to break down once again. I was then told my transmission had completely failed and it would need to be totally replaced for $5,000. This is a complete safety issue due to the fact it happens at high speeds, no warning lights, and not having enough acceleration to barely make it to the side of the road.

- Lanesville, IN, USA