10.0

really awful
Crashes / Fires:
11 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
64,691 miles

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« Read the previous 20 complaints

problem #193

May 012019

Escape

  • 65,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while accelerating from a stop, the vehicle hesitated and sputtered before driving as designed. During the failure, the message engine fault displayed on the instrument panel. The cause of the failure was not determined. The local dealer phil long Ford located at 7887 w tufts ave, littleton, co 80123 and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 65,000.

- Littleton, CO, USA

problem #192

May 142020

Escape 4-cyl

  • 15,000 miles
The transmission shift link bushing wore out my vehicle has less than 15,000 miles Ford dealership in Ford Motor Company tell me that there is no fix for this there is no recall. When I search the national transportation site I am complaining on right now, I see no recall about it yet it's the same exact recall on other 2014 Ford Escapes the minute I put my VIN number and it says that I'm good to go and says 0 un repaired recalls but the same issue is happening why aren't they fixing it for free why is there no recall. I stopped put the vehicle in park, so it was stopped went in the store came out and shifter was stuck. Because of the issue it could have had extreme cost of towing to the dealer ( Ford). They alerted me no bushing replacement, no recall and only they replace the whole shifter cable 4.5 hour job $61 part! how many other seniors were treated this way over a $2 part and ten to 15 minute install! I used to be proud to be an american! forgive me if I went long!

- Spring Hill, FL, USA

problem #191

May 092020

Escape 4-cyl

  • 101,900 miles
My girlfriend was driving at about 40 mph and noticed a whining noise that corresponded with the acceleration of the vehicle. When she came to the next stop light and the light turned green the Escape would not accelerate, but the whining was very loud and would only move about 3-4 miles per hour. She pulled over, shut off the engine. Waited and started again. The Escape drove for a few minutes and then she felt it slip out of gear and then the engine would just rev. It slipped back into gear and it started to accelerate as normal but with the constant whining sound. She had to stop again. She called a mechanic who came and listened and attempted to drive it and he said the transmission was shot which was obvious at that time. There were no service messages on the dash, no lights came on the dash to indicate low fluid levels. We have serviced our vehicle regularly following the owners manual recommendations. The transmission information only says to check fluid levels at every oil change and change the transmission fluid at 150,000 miles according to the driving conditions. It has 101,900 miles and we still owe on our loan. We purchased it from a Ford dealer in Feb. 2017. With all of the complaints and issues with the transmissions failing at random Ford needs to issue a recall and fix these lemons!!

- Fredericksburg, VA, USA

problem #190

Apr 302020

Escape 4-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while her son was driving at 40 mph, several unknown warning lights illuminated. The contact was informed via an app on his cellphone to pull over and stop the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the vehicle overheated and caused the engine to crack. The technician also stated that the transmission need to be repaired. The vehicle was taken to gene messer Ford (6000 West 19th, lubbock, tx 79407, (806) 788-2222) where the technician confirmed that the engine block was cracked and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired however, the same dealer repurchased the vehicle. The failure mileage was approximately 80,000.

- Tupper Lake, NY, USA

problem #189

Apr 222020

Escape

  • 140,000 miles
Shifting is not right it stopped in middle ofthe road and lost of power while in motion and wont move or shift gear this is after the recall as performed dealer was on interested on sell new car and car left deal in worst condition then it arrive in was charged for diagnosis and nothing was quoted almost cased a accident in a busy street and had my two year old daughter with me car was purchased a yr ago and seats are stuck and no reason or solution was offered other than to buy a new carcar was in motion and just from out the blue sounded like someone had hit car just"loud noise and car stared to move again and once again begam to force as if?it was on park wjen it was indrive wjen in"sport it wod show change very scary nowarming just stopped

- San Antonio, TX, USA

problem #188

Mar 262020

Escape

  • 60,000 miles
1st issue is the car stalls randomly and warning states, 'service engine soon, ' with no codes thrown. It has happened while moving and at a stop light. It will start back up after sitting for 5 minutes. Happens every couple months. The other issue is the transmission shutters between first and second gear and also between 2nd and 3rd gear. Dealership cannot find any issues for either issue.

- Port Richey, FL, USA

problem #187

Mar 012020

Escape

  • 105,000 miles
It won't go into park it will roll on a hill without E brake. Would drive for a while and then stop going randomly put me at risk several times because there is also no check engine light that comes on.

- Knoxville, TN, USA

problem #186

Feb 202020

Escape

  • 81,175 miles
As I was driving the car started making a loud whine and then violently shaking as it threw the car out of gear and then back into gear. Then rolled for a bit and came to a complete stop.

- Bowling Green, KY, USA

problem #185

Mar 032020

Escape

  • 89,000 miles
The transmission has gone bad and there are a lot of people complaining of this online something should be done about the transmission going bad so early the car just started not changing gears then it would drive kept doing this til I got home

- Chatsworth, GA, USA

problem #184

Mar 012020

Escape

  • 140,000 miles
As I was driving, the car started to make a whining noise, and then a few minutes later the transmission started to slip and the car started to rev up and loose power until the car couldn't move anymore and only rolled.

- Kentwood, MI, USA

problem #183

Feb 252020

Escape

  • 120,000 miles
I was driving on the hwy with my 1 year old in the back when I my car started to slow on its own. I pressed harder on the gas to keep up with traffic and the car surged forward almost rear ending the one in front of me. It did this once more before I got off the highway. When I got off the highway I had to make a left hand turn and halfway through the intersection my car could barely accelerate. There were no notifications or warnings that popped up. As I tried to make it up the hill on the next road my car stalled and then a notification popped up saying transmission fault service now. I had to get it towed and Ford says it is the torque converter that caused damage to my transmission. I asked them about a service bulletin related to the part but they said they take no responsibility for the part failing. I have read hundreds of complaints related to this part on the internet. My make and model car is listed as a clunker online due to this issue. My daughter and I could have been killed if my car slowed down any more going though the intersection because we barely made it before traffic came through. Ford should make this right before someone is killed. Almost all of the complaints I read said the cars that failed due to this part when they were traveling at a high rate of speed. When I talked to the service people at the Ford dealership in alpharetta they said they know there is an issue with this part but until Ford does a recall they can't help me. Please take action before a family is killed due to Ford negligence.

- Carrollton, GA, USA

problem #182

Mar 102019

Escape

  • 93,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle however, the failure persisted. Chris auffenberg Lincoln located at 5840 mo-100, Washington, mo 63090, was contacted and made aware of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a different independent mechanic and repaired. The contact stated that the failure recurred after the vehicle was repaired. The contact was then informed that the transmission control module software needed to be updated. The contact stated that after the software update was performed, the coolant warning light illuminated. The contact also became aware of a coolant leak. The vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. The manufacturer was contacted and informed of the failure. The failure mileage was 93,000.

- Marthasville, MO, USA

problem #181

Dec 192019

Escape

  • 100,048 miles
My 2014 Ford Escape broke down the first time before christmas 2019 at 100,048 miles. The warning light was stating the vehicle was overheating. Fortunately, I was in my driveway when this happened as my vehicle went into limp mode. I assumed this was related to the recall for the temperature sensor than I had replaced prior. I was told there was nothing wrong with it and drove it for 3 more days. I had driven it about ten miles from home the morning it broke down again. The car gave no warning signals or lights. I was in a 65mph zone on the interstate and the vehicle had power to the engine but no acceleration. The RPM's would rev to 4000 but not accelerate. I quickly was down to less than 10mph trying to make it up a small incline. I managed to get to the shoulder before I was rear ended. I had the vehicle towed and I was told this was a fuel pressure sensor. I then paid $350 to have this replaced. I picked up my vehicle only to drive it less than a mile from the dealership for it to break down once again. I was then told my transmission had completely failed and it would need to be totally replaced for $5,000. This is a complete safety issue due to the fact it happens at high speeds, no warning lights, and not having enough acceleration to barely make it to the side of the road.

- Lanesville, IN, USA

problem #180

Jan 102020

Escape

  • 79,465 miles
On January 10, 2020 while vehicle was being driven at approximately 30 mph on public road with slight decline in road at that point, the SUV spontaneously disengaged from gear. When accelerator pedal was pressed, the engine would rev at high rate of speed but vehicle acted as though in neutral. The driver coasted to side of road, shut off engine for a couple of minutes, re-started, put into gear, at which time the SUV would lurch forward about 15 feet and then disengage again. Proceeded down the road this way until SUV could not advance at all, now at uphill. It was towed to closest repair garage where diagnosis was complete transmission failure. Prior to this incident, the vehicle had exhibited no signs whatsoever of transmission problems, no difficulties shifting into gears, no hesitation of automatic shifting between gears. It has been properly maintained. Mileage at time of event was approximately 79465 miles.

- New Ipswich, NH, USA

problem #179

Feb 022020

Escape

  • 161,000 miles
On February 2, 2020 I was driving home and my car suddenly stalled and released as I hit the accelerator & then it wouldn't speed up at all, which is when I realized my transmission went out for the second time in 3 years. I am very meticulous with my vehicles and this never should've happened the first time or even a second time. I reached out to Ford about it, but they took no responsibility. The first time my transmission went out was at about 79K miles. There's absolutely no way to conveniently check the transmission oil without having to take it into a shop.

- Dallas, TX, USA

problem #178

Feb 052020

Escape

  • 124,000 miles
Car kept stalling in the middle of the road and then completely stalled out after going 40mph. No indication of a transmission error. Changed transmission fluid and still doesn't want to drive. Sometimes the acceleration on the vehicle is terrible and the ac gives out and I need to constantly turn it off and turn it back on to work. Having to tow it to Ford because it's not drivable and spend all this money on a car I'm still paying for, getting rid of it and not buying another Ford ever again.

- Winter Haven, FL, USA

problem #177

Jan 172020

Escape

  • 80 miles
Transmission went at 80K miles, extended warranty doesn't cover. No warnings only warning I got was when it was took late. No way to check transmission fluid as it is a sealed transmission. It's going to cost me $6K to get it fixed.

- Bumpass, VA, USA

problem #176

Dec 312019

Escape

  • 71,000 miles
On 12/31/19 while driving on pch the the would not accelebrate it's like it in neutral very dangerous! had to pull over and get a tow home. Doesn't shift gears right. 2018 it was jerking fix the transmission now this. Only 71000 miles on it. !

- Inglewood, CA, USA

problem #175

Dec 272019

Escape

  • 90,000 miles
I was driving on a city street. I was stopped at a red light and could not accelerate past 33 mph with the speed limit being 45 mph. I immediately became concerned for my saftey and pulled off on a side street still going 33 mph and not able to accelerate any faster. Once stopped, I had a dashboard message appear saying "transmission fault". it would not go into motion at this point after pulling over to stop. I had the vehicle towed to a local Ford dealership, where I was advised by my service advisor that the fluid was broken down per their transmission technician and that there are metal shavings in the system. He told me I should have changed fluid every 30K miles. The complaint I have against Ford is that my drivers manual states to replace transmission fluid at 150K miles. I am now faced with high repair cost that does not line up with Ford's recommended maintenance. Following the service manual got me a high cost repair and Ford is not standing by their product. Additionally, this could have put me in a more dangerous situation if I was on the highway since I live in a major metro area of the country. If there is a faulty transmission going bad before their service schedule, they should recall them for the customer's safety.

- Lakewood, CO, USA

problem #174

Dec 232019

Escape

  • 60,000 miles
While in motion, on either a city street or on a freeway. From either in a slow stop and go acceleration while in city traffic the transmission slips and then catches in a jerking a effect causing the transmission to pause and then catch. This is also will happen on the freeway in the event of a quick acceleration to avoid change in the traffic or something in the road.

- Kenosha, WI, USA

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