I was driving on the hwy with my 1 year old in the back when I my car started to slow on its own. I pressed harder on the gas to keep up with traffic and the car surged forward almost rear ending the one in front of me. It did this once more before I got off the highway. When I got off the highway I had to make a left hand turn and halfway through the intersection my car could barely accelerate. There were no notifications or warnings that popped up. As I tried to make it up the hill on the next road my car stalled and then a notification popped up saying transmission fault service now. I had to get it towed and Ford says it is the torque converter that caused damage to my transmission. I asked them about a service bulletin related to the part but they said they take no responsibility for the part failing. I have read hundreds of complaints related to this part on the internet. My make and model car is listed as a clunker online due to this issue. My daughter and I could have been killed if my car slowed down any more going though the intersection because we barely made it before traffic came through. Ford should make this right before someone is killed. Almost all of the complaints I read said the cars that failed due to this part when they were traveling at a high rate of speed. When I talked to the service people at the Ford dealership in alpharetta they said they know there is an issue with this part but until Ford does a recall they can't help me. Please take action before a family is killed due to Ford negligence.

- Carrollton, GA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at 70 mph, the low coolant level warning light and the check engine warning light illuminated and the vehicle lost motive power. The contact was able to restart the vehicle however, the failure persisted. Chris auffenberg Lincoln located at 5840 mo-100, Washington, mo 63090, was contacted and made aware of the failure. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a different independent mechanic and repaired. The contact stated that the failure recurred after the vehicle was repaired. The contact was then informed that the transmission control module software needed to be updated. The contact stated that after the software update was performed, the coolant warning light illuminated. The contact also became aware of a coolant leak. The vehicle was taken back to the same dealer where the mechanic replaced the transmission cooler assembly however, the failure persisted. The manufacturer was contacted and informed of the failure. The failure mileage was 93,000.

- Marthasville, MO, USA

My 2014 Ford Escape broke down the first time before christmas 2019 at 100,048 miles. The warning light was stating the vehicle was overheating. Fortunately, I was in my driveway when this happened as my vehicle went into limp mode. I assumed this was related to the recall for the temperature sensor than I had replaced prior. I was told there was nothing wrong with it and drove it for 3 more days. I had driven it about ten miles from home the morning it broke down again. The car gave no warning signals or lights. I was in a 65mph zone on the interstate and the vehicle had power to the engine but no acceleration. The RPM's would rev to 4000 but not accelerate. I quickly was down to less than 10mph trying to make it up a small incline. I managed to get to the shoulder before I was rear ended. I had the vehicle towed and I was told this was a fuel pressure sensor. I then paid $350 to have this replaced. I picked up my vehicle only to drive it less than a mile from the dealership for it to break down once again. I was then told my transmission had completely failed and it would need to be totally replaced for $5,000. This is a complete safety issue due to the fact it happens at high speeds, no warning lights, and not having enough acceleration to barely make it to the side of the road.

- Lanesville, IN, USA

On January 10, 2020 while vehicle was being driven at approximately 30 mph on public road with slight decline in road at that point, the SUV spontaneously disengaged from gear. When accelerator pedal was pressed, the engine would rev at high rate of speed but vehicle acted as though in neutral. The driver coasted to side of road, shut off engine for a couple of minutes, re-started, put into gear, at which time the SUV would lurch forward about 15 feet and then disengage again. Proceeded down the road this way until SUV could not advance at all, now at uphill. It was towed to closest repair garage where diagnosis was complete transmission failure. Prior to this incident, the vehicle had exhibited no signs whatsoever of transmission problems, no difficulties shifting into gears, no hesitation of automatic shifting between gears. It has been properly maintained. Mileage at time of event was approximately 79465 miles.

- New Ipswich, NH, USA

On February 2, 2020 I was driving home and my car suddenly stalled and released as I hit the accelerator & then it wouldn't speed up at all, which is when I realized my transmission went out for the second time in 3 years. I am very meticulous with my vehicles and this never should've happened the first time or even a second time. I reached out to Ford about it, but they took no responsibility. The first time my transmission went out was at about 79K miles. There's absolutely no way to conveniently check the transmission oil without having to take it into a shop.

- Dallas, TX, USA

Car kept stalling in the middle of the road and then completely stalled out after going 40mph. No indication of a transmission error. Changed transmission fluid and still doesn't want to drive. Sometimes the acceleration on the vehicle is terrible and the ac gives out and I need to constantly turn it off and turn it back on to work. Having to tow it to Ford because it's not drivable and spend all this money on a car I'm still paying for, getting rid of it and not buying another Ford ever again.

- Winter Haven, FL, USA

Transmission went at 80K miles, extended warranty doesn't cover. No warnings only warning I got was when it was took late. No way to check transmission fluid as it is a sealed transmission. It's going to cost me $6K to get it fixed.

- Bumpass, VA, USA

On 12/31/19 while driving on pch the the would not accelebrate it's like it in neutral very dangerous! had to pull over and get a tow home. Doesn't shift gears right. 2018 it was jerking fix the transmission now this. Only 71000 miles on it. !

- Inglewood, CA, USA

I was driving on a city street. I was stopped at a red light and could not accelerate past 33 mph with the speed limit being 45 mph. I immediately became concerned for my saftey and pulled off on a side street still going 33 mph and not able to accelerate any faster. Once stopped, I had a dashboard message appear saying "transmission fault". it would not go into motion at this point after pulling over to stop. I had the vehicle towed to a local Ford dealership, where I was advised by my service advisor that the fluid was broken down per their transmission technician and that there are metal shavings in the system. He told me I should have changed fluid every 30K miles. The complaint I have against Ford is that my drivers manual states to replace transmission fluid at 150K miles. I am now faced with high repair cost that does not line up with Ford's recommended maintenance. Following the service manual got me a high cost repair and Ford is not standing by their product. Additionally, this could have put me in a more dangerous situation if I was on the highway since I live in a major metro area of the country. If there is a faulty transmission going bad before their service schedule, they should recall them for the customer's safety.

- Lakewood, CO, USA

While in motion, on either a city street or on a freeway. From either in a slow stop and go acceleration while in city traffic the transmission slips and then catches in a jerking a effect causing the transmission to pause and then catch. This is also will happen on the freeway in the event of a quick acceleration to avoid change in the traffic or something in the road.

- Kenosha, WI, USA

The contact owns a 2014 Ford Escape. While driving and pulling into a parking spot, the vehicle shut off and was towed to the contact's home. The following day, the contact attempted to drive the vehicle, but it shut off again. The vehicle was taken to crossroads Ford of prince george (4500 whitehill blvd, prince george, va 23875, (877) 331-9405). The contact was advised to use rolling stops to avoid the vehicle shutting off. The vehicle shut off in the dealer's parking lot. The dealer replaced the oxygen sensors after performing a small test drive. It was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer for almost two weeks. The total cost for the repairs was over $4,200. The vehicle was currently at the dealer awaiting repairs. The failure mileage was 79,000. The VIN was invalid.

- Hopewell, VA, USA

After pulling onto the highway, I attempted to accelerate my automatic 2014 Ford Escape. My engine revved, but I had no acceleration. It sounded as if I was in neutral. I tried to shift gears, but the issue persisted as my car nearly came to a halt on the busy highway. I was able to make it to the right lane even though it put me in front of an onramp and guard rail. I was beginning to lose any forward momentum to the point that my car was slipping backward. I pushed the brake. I was able to quickly turn off my car, turn it back on, and accelerate a few feet before I lost acceleration again. I did this 3 times before being able to safely pull off the highway past the onramp and guardrail. I was about 15 minutes from meeting up with my husband and two young girls to travel further onto a busy highway toward Friday afternoon boston traffic. I feel fortunate that the timing was what it was, but unfortunately, the issue was my transmission failed at only 92,000 on a vehicle from 2014. I just had the vehicle in the mechanic shop on the Tuesday prior to this Friday event, and was told there should be no issues taking it on the highway for a trip with the family. My vehicle was towed to the local vip for an assessment. We were told it was likely the transmission, which they said was a "known issue" in this make and model. Fuming at the thought of this being a "known issue" and understanding the implications of this cost, I did a quick search. Sure enough, there are myriad people that have experienced this at 40,000, 70,000 and 90,000 miles on this same make and model. We had it towed to our local mechanic who assessed it independently of vip and shared again that this is a "known issue" with this make and model. I have to wonder why this "known dangerous issue" has not prompted a recall. Happy to provide my bill for the repair, which will take place 12/30.

- Owls Head, ME, USA

2014 Ford Escape-79K miles- while driving the car wouldn't give power and hesitated when trying to take off. Also puttered and eventually didn't want to drive at all. I had to shut off the car in the middle of the road and restart it to get it to move and eventually made it home doing this several times. Thankfully I was not on the highway as it would have been a complete disaster. Took the car to my mechanic the next morning, mechanic informed me the transmission fluid level was full but transmission had failed. Said this is rare for a fairly unused car with low miles but common problem in Ford Escapes. I left the mechanic in tears with a $125 fee and a $3,500 quote to have it repaired. Working on those funds now to repair the car, which is not yet paid off. If it was I would trade it in and never get another Ford again. Incredibly frustrating. I've had a Honda Accord with 200K+ miles and this never happened. Along with my Toyota highlander. Ford needs to do something and recall this issue along with reimbursements because this is insane.

- Lawrence, MA, USA

The contact owns a 2014 Ford Escape. While the contact's daughter was pulling into a parking lot, the transmission did not shift into park, which caused the vehicle to roll. The contact stated that the gear shift was in park at the time of the failure. The contact applied the emergency brake to stop the vehicle. There was no warning indicator illuminated. The vehicle shut off and was towed to romano Ford (315-637-4491, located at 5431 N burdick St, fayetteville, NY 13066) where it was determined that the VIN was not included in a recall and not under warranty. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 74,000.

- Syracuse, NY, USA

2014 Ford Escape transmission failed while driving in traffic, it lurched had we been on a freeway we are certain this would have been catastrophic.

- Raleigh, NC, USA

Wastegate solenoid needs replaced, we have replaced so many parts on this vehicle and had to have the transmission replaced as well. We should not have this many problems with a vehicle that's only 5 years old. We also had to replace the transmission shifter cable after it left our vehicle completely disabled in a town an hour away from our home. We've also replaced the coolant bypass solenoid. These are all known issues and should have been covered by a recall but our vehicle, even though it matches the recall specs exactly, our VIN # was not listed on the shops oasis sheet so we've paid for all of this out of our own pocket. Ford needs to do the right thing and reimburse everyone that has had to deal with these issues and pay out of their own pocket for a known issue that have been recalled on several of their vehicles already. The recalls obviously need to be expanded to reflect the true numbers.

- State Center, IA, USA

The contact owns a 2014 Ford Escape. The contact stated that the transmission indicator illuminated while driving and the vehicle decelerated. The vehicle was taken to an independent mechanic who checked the vehicle and provided technical service bulletin number: 192100, P1744. The mechanic stated that the torque converter performance circuit was high. The vehicle was taken to bob gillingham Ford (216-398-1300, located at 8383 brookpark rd, parma, oh 44129) where it was determined that an unknown module needed to be replaced. The part was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

- North Ridgeville, OH, USA

A check engine light came on and I took it in to have looked at. The dealership told me the torque converter went bad - even though I only have 51,000 miles on my vehicle. Basically the clutch slips when I drive. They told me to replace that it would be almost $5000 but that they recommended just replacing the whole transmission since it's only $900 more. I asked if this needed to be replaced immediately and they said it was just a matter of time before the whole thing goes out completely. Now I am trying to figure out whether it is safe to even drive to try to get a second opinion. Parts of a transmission should not go out on such a low mileage car. Clearly there is an issue with the transmissions in this model as numerous other people have reported similar issues. The dealership said this would normally be covered under the powertrain warranty - because I am under 60,000 miles - but they said it isn't covered because that expired in August. I called 'Ford customer care' and they just said there was nothing they could do, no explanation. Ford needs to fix this.

- Jacksonville, FL, USA

Transmission failed at 70,000 miles while traveling 60 miles per hour on a state highway. Lurched 2 - 3 times then transmission failure light went off. No power at all. Fortunately there no were vehicles behind me or surely I would have been rear ended. Was able to get off road. Need total replacement $3,700. 5 payments left on original loan. Extended warranty at dealer was too expensive.

- Wake Forest, NC, USA

My family and I (wife and newborn) were driving on the highway and I noticed a lack of power when trying to accelerate. Suddenly the Ford Escape began shifting up and down rapidly. The rpms would increase when trying to accelerate, and the engine was working, but there was a total loss of power and slight grinding noise. It felt as if the vehicle shifted into neutral. We coasted to the shoulder and waited for a tow truck. The shop that received the Ford Escape found internal transmission failure and quoted us for a replacement. The price for the replacement is over half of what the vehicle is worth! (according to kbb)

- Mount Joy, PA, USA