"transmission failure, service now" comes up only when driving over 50 mph on highway. It first happened about two years ago when the vehicle was just over 2 years old. The dealership reset the computer and I was fine for about 6 months. I took it to another dealer (I had moved to another state) and was told the transmission would need to be rebuilt because they could't figure out why it was throwing this code. This was in September of 2017. I bought the vehicle brand new in 2014. The car still drove fine. Then in the summer of 2018, it began overheating. I now live in the desert so this is common here. I took it in and had the head gasket, engine block and temp. Gauge replaced. All was well until I started driving on the highway again. Then the same code came up. The problems and money that I have had to dump into this car is ridiculous. I have already spent more than $5K this year alone on repairs and still have the same transmission code being thrown so I can't even pass an emissions test to register the vehicle.

- Henderson, NV, USA

I purchased my 2014 Ford Escape in April 2017. I also purchased the Ford protect 75000 mile extended warranty. From time to time I would notice a hard shift or slip. I was getting close to my warranties end and brang the vechile in to the dealership from which it I had purchased it from. They said they updated the pcu (which after researching is Ford recommended fix). Couple weeks past and its still doing the same thing. Warranties over not my problem is what im told. Both from the dealership and Ford. I have a recall from Ford do to shifter cable bushings being faultly. Were your car could roll away due to being in the wrong gear. But the kicker is they have not yet provided a part and you can get it fixed and be reimbursed or always use your parking brake. Which im sure is great for hot rotors and breakpads. And this is not the only problem I have. My vechile now has quite a few issues. Which include stalling when backing up shifter stuck in park (finally when it does release slams into reverse) randomly draining battery because car is in power saving mode not starting because if hill assist mode? backup cam intermittently not working touchscreen displaynot working or black. All these problems seem to be common among 2014 Escape owners when reading online forums for both owners and mechanics. Yet Ford states that even with the recalled issue. No consumer complaints or injuries have been filed. I will be document every occurrence from this day forward.

- Howard City, MI, USA

3 yr old car transmission went out completely while I was driving on the freeway. I had to Dodge speedig cars to roll off the freeway since I had no use of the gas petal or speed. Had to have it towed. Error codes P0732-gear 2 incorrect gear ratio came back to needing a whole new transmission. Had them flush the transmission for $300 to try and save it to no avail. The shifter cable is already on recall notice 18S20/NHTSA recall 18V471 and my Ford dealer cant get the part for months now because its on back order. I believe this led to the total demise of the transmission. A used part for $3000 is not an option because the dealers cant find one anywhere. Im assuming its due to many people having this same issue. My only options are spending $5400 on a new transmission or gettig rid of the car that I still owe money on to someone who may scrap it. No safety recall parts are available still after months and no used parts are acailable because there are many more like me with this style vehicle. Also in January there was a recall notice 17S09/NHTSA recall 17V-209 that had to do with the cylinder head cracked that may cause oil to leak and may result in a fire in the engine compartment.

- Flower Mound, TX, USA

When I first start up my Ford Escape in the morning and put it in the drive gear, a severe jerking motion takes place. It only does it after the vehicle has been setting for a while.

- Ypsilanti, MI, USA

Ford fixed a recall on my car regarding the coolant sensor and my car hasn't been right ever since. Same day that I brought it home the coolant sensor said coolant level low even though they had just filled it up and there was plenty of coolant in the car. Yesterday on my way home from work my car over heated and, lights on the dash said for me to pull over safely as soon as possible. The car automatically slowed down to barely 5miles/hour on it own, it would not accelerate. Now the car is not drivable as it overheats within 30 seconds of starting the car up. Dealerships near me will not service my car for another 2 weeks and they don't have a loaner car that I can use in the meantime, and on top of that it's going to have to be towed to the dealership because it's non-drivable. According to the diagnostics ran on it the code that came up was - P1299.

- Poughkeepsie, NY, USA

The contact owns a 2014 Ford Escape. The contact stated that while stationary, in the park position, the vehicle rolled backwards and crashed into the neighbor's vehicle. The contact exited the vehicle prior to the rollaway. The contact stated that the driver's door clipped onto the car port housing, in which the vehicle was parked under, and the driver's door hinge fractured. Upon impact with the rear spare tire mount of the neighbor's vehicle, the air bags did not deploy. A police report was filed. There were no injuries sustained, as the contact was not in the vehicle at the time of the crash and neither was the neighbor. The contact called the insurance company and remained in possession of the vehicle thereafter. In addition, an autobody repair shop was made aware of the rollaway. A dealer was not contacted about the failure. The manufacturer was made aware of the failure. The contact stated that the transmission was replaced with a rebuilt transmission, prior to the failure. The contact also mentioned that the vehicle had a history of transmission failures and/or repairs prior to the incident. The failure mileage was approximately 25,000.

- Saugus, MA, USA

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, a whining noise was present coming from the engine area and the transmission would erroneously switch gears. The vehicle was towed to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The local dealer was not notified. The failure mileage was 101,632.

- Montross, VA, USA

Transmission failure. I have heard that this is a common problem in the 2014 Ford Escape. The warning only happened while highway driving.

- Salisbury, MA, USA

The contact owns a 2014 Ford Escape. While driving approximately 55 mph, the transmission failed. The contact depressed the accelerator pedal and the rpms increased rapidly. The contact was unable to accelerate beyond 55 mph. The contact pulled the vehicle over to the side of the road and was able to restart the vehicle and drive away. Folsom lake Ford (12755 folsom blvd, folsom, California, (916) 353-2040) diagnosed that the coolant level sensor system was faulty. The dealer also stated that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 17V209000 (engine and engine cooling). The failure mileage was 80,853.

- Washington, DC, USA

The contact owns a 2014 Ford Escape. While parking, the vehicle started to roll backwards. The contact had to use the emergency brake to stop the vehicle. On a second occasion, the vehicle rolled again and pinned the contact's friend, who suffered an injured leg. Medical attention was not received. The contact called airport marina Ford (5880 w centinela ave, los angeles, ca 90045, (310) 574-2641) and stated that there was no recall and that the vehicle was not placed in park properly. The manufacturer provided a case number and recommended the vehicle be serviced. The manufacturer stated that the bushing may have detached from the transmission cable and there was no recall. The contact stated that the vehicle had an existing power train warranty for five years or 60,000 miles. The failure mileage was 29,000.

- Santa Monica, CA, USA

I was parked in a large parking lot of a grocery store. When leaving my vehicle was being put into drive, transmission went into reverse and shifter was in park. The key was able to be removed but unable to keep car secure w/O leaving parking brake on. There was no way to crank the car since it was not in park. Car was completely non working. My vehicle had to be left in the parking lot and towed to a dealership for repairs. In sitting in the parking lot, with a non-functioning car waiting for a tow truck, I searched online and found the exact description of what was going on under recall 18S20. Informed the dealership of this when the car was delivered to them. That was the only part that was fixed, since it was the only faulty part. Ford refused to pay for the repairs since, apparently, my car was manufactured at a different plant. Same make, model, etc. Same part, others are paid for, just not mine. Ford was not willing to compensate because the VIN was not in the system for this recall at the time of my repairs. This was a safety issue and lot of wasted time, services and money. If I had known and been informed of this I could have had it fixed prior to a breakdown and would not have had to have my children with me, in a hot car, in a busy parking lot very upset. Unnecessary stress for sure.

- Jefferson, GA, USA

I was driving about 20 mph after accelerating from a stop and the transmission shifted out of drive. I could hear it clunk and feel the car jerk. I stopped and downshifted but nothing happened. I put it in park, turned off the engine. I restarted it, shifted to drive and slowly accelerated. I got about 20 yards and it slipped out of gear again. It wouldn't shift into any gear except park. This was after driving about 100 miles. I had no issues prior to this. No warning lights came on until all of this happened and as I pulled into my driveway a warning came on saying "transmission fault see service station". it has 124,000 miles on it. I've had it for just under 2 years, bought used, and haven't had any issues with the transmission before now. I researched info online and it looks like this is not an isolated problem, but Ford is not recognizing this as an issue. Transmissions should not just break down for no reason, and if they do, Ford should fix the problem.

- Baraboo, WI, USA

The contact owns a 2014 Ford Escape. While driving 40 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact pulled over to side of the roadway, placed the vehicle in park, and the "service now" warning indicator illuminated. The contact attempted to cycle the gear between reverse and drive; however, the vehicle failed to respond. The vehicle was towed to klaben Ford Lincoln of Warren (located at 3853 youngstown rd SE, Warren, oh 44484, (888) 428-3823). The contact was informed that there were metal shavings in the transmission fluid. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,200.

- Niles, OH, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 18V471000 (power train). While the vehicle was parked, it rolled down a hill and over a curb. As a result, there was damage to the body and undercarriage of the vehicle. The vehicle was towed to king Ford (2450 E U.S. highway 64 alt, murphy, nc 28906, (828) 837-2121). The contact was informed that the dealer would not be able to assist with having the vehicle repaired. The vehicle was not repaired. The contact stated that she was unable to contact the manufacturer. The failure mileage was unknown.

- Blairsville, GA, USA

The contact owns a 2014 Ford Escape. While driving various speeds, the vehicle would not immediately accelerate when depressing the accelerator pedal. The contact indicated that the failure was intermittent. On several occasions, the "transmission failure" message displayed. The vehicle was taken to an independent mechanic who changed the transmission fluid, but the failure continued. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The VIN was not available. The failure mileage was 38,000.

- Hometown, IL, USA

Stopped at red light, vehicle would not move when I stepped on the gas- transmission went bad without warning. See attached receipt for work performed

- Catonsville, MD, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle rolled in reverse while the gear shift was in the park position. There were no warning indicators illuminated. The vehicle was taken to gosch Ford hemet (located at 150 carriage cir, hemet, ca 92545, (951) 396-7250) where it was diagnosed that the shift cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to NHTSA. The approximate failure mileage was 88,000.

- Hemet, CA, USA

A dozen times now when we start it up it run real ruff and will lurch, the rpms go up but not mph being gained. I have to pull over and turn it off and restart and it runs fine. We get a message that reads "engine fault service now". when we take it to the dealer they can't fine any errors on when they hook it up to their computer. This has happened multiple times within the last week and over the almost 4 years I've owned the car. I was driving it on a city street and had just backed out of my drive way, other times it's happened has been on city streets shortly after pulling forward, and those times I had not backed up at all prior to it doing it. This morning when it happened I almost had someone rear-end me because my car would not get above 5mph. I had driven about a block from my home before the error message came on and was forced to pull over. Thankfully I wasn't on the highway yet.

- Vermillion, SD, USA

Shifter cable broke. We were unable to shift transmission after pulling vehicle in parking spot. We had to have vehicle towed to repair facility and have shifter cable replaced at a costs of $526.40. We also have another outstanding complaint filed for wiring harness being too short and we had to pay for new splices that our VIN was not covered by a current recall. We ask that NHTSA looking into the status of that complaint for our refund as well as this one that there again appears to be a current recall for, just not for our VIN.

- Fulton, MO, USA

The contact owns a 2014 Ford Escape. While driving 10 mph, the contact depressed the accelerator pedal, but the vehicle would not accelerate. In addition, the transmission system fault indicator illuminated. The vehicle was towed to hennessy Ford Lincoln atlanta (5675 peachtree industrial blvd, atlanta, ga 30341) where it was diagnosed that the automatic transmission would not "pull while hot". the dealer stated that the transmission needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 86,622.

- Peachtree Corners, GA, USA