10.0

really awful
Crashes / Fires:
11 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
65,797 miles

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« Read the previous 20 complaints

problem #63

Jun 122018

Escape

  • 110,000 miles
Backed vehicle out of a driveway and shifted into park on curb. Without turning vehicle off attempted to shift into drive a short time later and shifter was loose/had no resistance and vehicle would not shift into any gear or move. A tow truck was called to tow vehicle to dealer and found that shifter cable end had come off of linkage on the transmission. Cable was temporarily reattached and vehicle driven to dealer where cable was replaced to remedy issue.

- Adrian, MI, USA

problem #62

Sep 102017

Escape

  • 48,952 miles
I parked my car at a restaurant, couple hours later it wouldn't start because it said car in gear on the dashboard. Even if it was in park the car said still in gear can't start. I had to tow it to the nearest Ford dealerships and they said the shifter cable was broken after 3 days. Even under 49,000 miles they mentioned it wasn't covered by the powertrain warranty so I had to pay $940.60 for the parts and labor out of pocket.

- Omaha, NE, USA

problem #61

Mar 142018

Escape

  • 88,000 miles
The contact owns a 2014 Ford Escape. Upon starting the vehicle, it inadvertently reversed down a driveway. The contact stated that the vehicle came to a stop when it struck a stop sign. There were no injuries and a police report was not filed. The contact called bell Ford Lincoln at (517) 265-8187 (located at 4510 us-223, adrian, mi 49221), but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

- Adrian, MI, USA

problem #60

May 152018

Escape

  • 114,000 miles
I was driving on the freeway to work it became very clear that the vehicle was not shifting properly. I could feel and see the rpms increasing much too high before the vehicle would finally shift, causing a significant jerking motion. Then, an engine warning appeared stating 'transmission fault. Service now'. I immediately pulled off of the freeway and had the vehicle towed home. I had the vehicle taken into a Ford dealership in order for them to diagnose the issue, which they did saying the transmission was completely shot. Zero indication there was an issue before it failed.

- Livonia, MI, USA

problem #59

Jul 142018

Escape

  • 104,000 miles
The contact owns a 2014 Ford Escape. While driving at an unknown speed, abnormal noises were heard coming from the vehicle. Also, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was not contacted. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 104,000. The VIN was unavailable.

- Kittanning, PA, USA

problem #58

Jun 302018

Escape

  • 74,000 miles
Was traveling on the highway on cruise control. Speed was approximately 75 mph. Noticed the RPM's climbing while the speed remained constant. Took the car off of cruise control. That did not solve the issue. The RPM would climb while the speed would not. We pulled off at the nearest exit. Smoke was coming from under the car. Basically the transmission stopped working with no warning. Car had 74,000 miles when this happened.

- Plainwell, MI, USA

problem #57

Jun 092018

Escape

  • 69,000 miles
The contact owns a 2014 Ford Escape. While attempting to park in the driveway, the vehicle was shifted into neutral and the emergency brake was engaged. Upon attempting to shift into park, it failed to engage and the back up camera was activated. The vehicle was towed to the dealer (walt sweeney-West hills Ford in cincinnati, Ohio, 513-922-4500) where it was diagnosed that the plastic piece that attached the transmission cable to the shifter was fractured and needed replacement. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 69,000.

- Cincinatti, OH, USA

problem #56

Jun 152018

Escape

  • 54,265 miles
Stearing wheel locked and will not turn the vehicle had to turn it off and turn it back on.

- Donna, TX, USA

problem #55

Dec 142017

Escape

  • 100,000 miles
I purchased my 2014 Escape eco boost used in mid 2015. It was 1.5 years old with 74K miles. In December of 2017 the transmission completely stopped shifting with no warning or indication previously. I stopped to get gas one night and took back off and it slipped in second gear and never reengaged. There were no warning lights or code indicators showing on the dash and there was nothing in the way it was driving and shifting previously to make me think there was an issue. It literally just happened all at once. The repair consisted of a complete rebuild. The pressure control solenoid, tcc solenoid, bushing and bearings were replaced totaling an out of pocket $2900 on a vehicle that was less thank 4 years old. Upon further research I have found that this seems to be a common issue with the eco boost and there is even a recall on the 2008 Escapes. As well as some of the 2017 models.

- Gardiner, ME, USA

problem #54

Jun 082018

Escape

  • 52,000 miles
The contact owns a 2014 Ford Escape. The contact stated that the vehicle experienced difficulty shifting gears. Once the gears were shifted, the vehicle experienced severe jerking. In addition, the instrument cluster independently ceased to function. The failure occurred without warning. The failure had not been diagnosed. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

- Grey, KY, USA

problem #53

May 012018

Escape

  • 150,000 miles
Transmission started making a shuttering sound in between 4 & 5 gear, this started about a month ago 05/01/18, the car has 153,000 miles.

- Plattsburg, MO, USA

problem #52

May 272018

Escape

  • 78,690 miles
Bought vehicle used at 73200 miles. Transmission went bad and replaced at 74000 miles, under dealer warranty. Code ready incorrect gear. Car said transmission fault service immediately. At 78690 miles vehicle started to shift irregularly again after descending a large hill (800+ foot elevation over 2-3 miles) and the transmission fault alert occurred again. Vehicle was able to move but had no power to ascend a small hill (~50 foot). Had to be towed to dealer.

- Belle Vernon, PA, USA

problem #51

May 222018

Escape

  • 81,000 miles
The transmission in my 2014 Escape has gone out. There shouldn't be transmission issues in a 4 year old car. When the car was in drive, it would rev up to 4-5 rpms like it was in neutral before it would move. It would increase speed very slowly. It would jerk like it wouldn't go into gear. The transmission has to be fully replaced. I should not have this problem or expense in a 4 year old car. It is at J.O. Ford dealership in gladewater, tx. Getting repaired now.

- Gladewater, TX, USA

problem #50

Apr 122018

Escape

  • 71,256 miles
Car was occasionally jerking, making a clunking sound when shifting up/down. Then the "transmission fault." Warning came on. Took it to golden Ford Lincoln in camden Arkansas. Their diagnostics showed "torque converter input shaft return was restricted and burnt up transmission." Cost us $4962.62 to replace the transmission, ridiculous! having a total transmission failure with only 71250 miles on a modern car is terrible.at least it didn't fail at speed on the highway.

- Rosston, AR, USA

problem #49

Apr 302018

Escape

  • 62,000 miles
The vehicle's gear shift cable "breaks" leaving the vehicle inoperable unable to go into gear, drive or reverse. The vehicle drive ok then parked. The vehicle was parked in a public garage when I noticed that the vehicle would not go into gear.

- Forestville, MD, USA

problem #48

Apr 192018

Escape 4-cyl

  • 56,000 miles
Low coolant check system light on randomly, diagnosed as defective water pump at 56,000 miles. Water pump on back order and not available for 2 weeks, then 3 -5 days shipping and 2 - 3 days repair. I have scheduled a long vacation and have already missed a week of it. Ford has authorized a rental car until the repair, but my vacation destination is 11 hours away. I do not understand why there is not a water pump available within a more reasonable amount of time. It will be a total of 3 - 4 weeks until the repair can be made under warranty.

- Shinglehouse, PA, USA

problem #47

Mar 132018

Escape

  • 87,000 miles
Stopped while driving at 25 mph on highway at a blind spot. Motor just revved in drive. After playing with it for 10 mins was able to crawl off the road.. after being towed to dealer it has been said that the transmission is bad. Under normal driving not towing or hauling it should not do this at 87K.. first maintenance calls at 150K

- Coalport, PA, USA

problem #46

Feb 012018

Escape

  • 40,000 miles
We took vehicle in for recall repairs at Ford dealer. When we drove it home on city street at 35 mph the rear of the car started shaking and transmission fault light came on. The dealer said it was a bad rear drive shaft bearing. It needs to be repaired as it is a safety issue and could cause an accident when driving. The cost of repair was $500. After the repair we drove it home on city street at 40 mph the transmission fault light came back on. Ford dealer said it could be a shift solenoid repair for $500 if that does not work it would be a torque converter repair at a cost of $3500. It needs to be done as it is a safety issue and could cause an accident when driving. The car has 40000 miles and is in excellent condition.

- Niles, MI, USA

problem #45

Feb 192018

Escape

  • 64,267 miles
Car suddenly developed a high-pitched hum. After coming to a stop, car engine revved as if in neutral. Managed to move car off road and had vehicle towed to Ford dealership. Repair order says 'converter came apart internally.' Vehicle had 64,270 miles.

- Plant City, FL, USA

problem #44

Feb 202018

Escape

  • 74,400 miles
Purchased vehicle on 2/17/2018 with 73,600 miles on the vehicle on 2/20/2018 drove vehicle for approximately 6 hours (pittsburgh to cleveland and back) near the end of the return trip, the transmission started to randomly downshift and up shift on relatively level ground while cruise control was on at about 67 mph. Within a minute of this behavior, the information display indicated a transmission fault: Service immediately. I pulled over and turned the car off and on again. The fault cleared. Called dealer and stated my issue. Took car to dealer (smail Honda greensburg, pa) on 2/21. On the trip to the dealer, the fault happened two more times. One of those times I heard a loud clunking noise.while I was applying the brakes. Dealer found a wrong gear ratio fault on the transmission and is replacing the unit with one that has 46000 mile on it. All occurrences of the fault were on the highway above 50mph vehicle had 74400 miles when dealer took possession to repair

- Belle Vernon, PA, USA

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