10.0

really awful
Crashes / Fires:
11 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
65,797 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Escape:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #23

Oct 062016

Escape

  • 24,000 miles
My mother owns a 2014 Ford Escape with the 1.6L turbocharged ecoboost engine. She notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. She notes that this has happened multiple times. We had taken it to keller bros. Ford which is where she purchased it, and they couldn't come up with the problem. So then we went to new holland Ford, and they were able to find the problem. The guy even showed my mom how to reset the fuel sensor. But the problem came back up again. My mom, I, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. Ford, you need to do something about this. I don't want my mother killed. So recall the Escape 1.6L's that have the problem and come up with a solution.

- Leola, PA, USA

problem #22

Sep 262016

Escape

  • 38,500 miles
This happened twice in less than a month. Driving the Ford Escape at lower speeds (less than 40 mph) on a city street during morning traffic hours. Suddenly heard a continuous loud sound on the rear right of car. Vehicle then lost power. Engine shut down. Had to pull to the shoulder and restart the car. Then it worked fine. The dealer could not find any error codes when I took in for service. The air conditioner was on. Outside temperature was around 70F. Not raining.

- Bloomfield Hills, MI, USA

problem #21

Jul 252016

Escape

  • 48,000 miles
The contact owns a 2014 Ford Escape. While driving 60 mph, the transmission blew out and the steering column fractured. The vehicle was taken to be repaired. The manufacturer was made aware of the issue. The failure mileage was 48,000.

- Alameda, CA, USA

problem #20

Feb 052016

Escape

  • 21,000 miles
When driving at highway speeds on cruise control and you push the accelerator to pass another vehicle, when the transmission downshifts it sounds like two manhole covers slamming together with a strong shudder. It does not occur every time. Took it to the dealer and they could not replicate it.

- Saint Augustine, FL, USA

problem #19

Apr 022016

Escape

  • 34,889 miles
Vehicle jerks when shifting from 1st to 2nd and 3rd. On hard accelerations the vehicle will jerk and the transmission shifts into neutral.

- Gaithersburg, MD, USA

problem #18

Apr 042016

Escape

  • 25,000 miles
Engine is revving up to 4000+ rmps before shifting between gears. The shifting slips and the vehicle lurches while shifting, sometimes very rough. Taken into the shop and Ford replaced several parts (torc converter and others). While in the shop suddenly there was an issue with exhaust fumes potentially blowing into the cab making the vehicle unsafe to drive. Fixed the issues and I picked up my car. Now my turbo has no gut, and is slow on the pick up when accelerating. Will be taking back to the shop again.

- Kingsburg, CA, USA

problem #17

Feb 012016

Escape

  • miles
2014 Ford Escape. Consumer writes in regards to safety flaw in vehicle motor push-button off does not automatically go into park as it remains in neutral. The consumer stated he inadvertently turned the motor off, with the gear in neutral. The vehicle then rolled down a slight hill and crashed into a ravine. The vehicle was totaled.

- Williamston, MI, USA

problem #16

Feb 182016

Escape

  • 62,600 miles
Just purchased a certified pre-owned 2014 Ford Escape SE. A yellow check engine light appear. Trouble code P26B7 (dealer specific). It looks like there have been numerous issues with the bypass coolant solenoid or coolant leaks. Also, steering wheel controls only occasionally work.

- Port Republic, MD, USA

problem #15

Sep 012015

Escape

  • 10,000 miles
A few months ago, I had filed a complaint on the 2014 Ford Escape SE 1.6L turbocharged ecoboost with I-4WD my mother currently owns. She had acceleration problems with the car. At a stoplight or whle moving at a decent pace (about 20-40mph), the engine would suddenly rev towards 4000-5000 and not drop into drive. This had concerned me alot. Mom called keller bros. Ford here in lititz, Pennsylvania, and said that she will have to take her car down for a software update. The update fixed everything. No acceleration problems. And since this software update, I've noticed a huge difference. It feels like there is more horses in my mom's car than there was before the update. The update happened 4-6 months ago. I feel much safer knowing that her car won't end her in an accident. She currently has over 16,000 miles, and since that time frame, no "drop-outs" (< as I call them) have happened.

- Leola, PA, USA

problem #14

Mar 102015

Escape

  • 18,000 miles
This is leased. My auto trans. Randomly pops into neutral then kicks into gear, causing a jolt. This happens sometimes not at all, and once three times in one day. I've taken it to the Ford dealer who cannot replicate the problem, but has but a lot of miles on my lease. Last Friday, this almost caused an accident. I have since been on chat with Ford, have called them, have complained regarding nc lemon law, and more, and Ford will not reply at all. My wife is upset that I am even driving the car, and I will not let her drive it. I was taking two friends golfing a few weeks ago and it happened twice, and they both commented, so I have witnesses who felt it. I want a resolution. This has caused to near misses. One when pulling from a parking lot onto a 45 mph road when it stalled for about 50 yards, and last Friday on the highway when it stalled then very abruptly and noisily kicked back into gear. I was willing to get the car fixed, but after having it into the Ford dealer now four times, I just want Ford to get me out of the lease and into another Ford or Lincoln, which I think is a fair resolution, as I will still be paying for a car. I know I cannot drive this one anymore, but currently don't have another option. This happens randomly, always in motion while picking up speed. Usually when the motor is warm or getting there. It can be at 15-20 mph or even on a 70 mph highway. No consistency. It has probably happened 30 or 40 times in the last six months, including the bad one Friday, once on Saturday, twice on Sunday and once today (Tuesday). I am now tracking the incidents.

- Winterville, NC, USA

problem #13

Jul 242015

Escape

  • 18,000 miles
Whenever car is on and parked, not moving, or going slower than 20 mph, the air conditioning does not cool and blows extremely hot air into the car. If I am in traffic, at a stop light, getting drive through, or parking the car, it quickly gets dangerously hot. Right now we have 100+ degree days consistently, with my child in the back seat I fear driving my vehicle in this heat as it is known to kill in Texas. My father is an electrician and when I told him he said it looks like an electrical or power problem because he thinks the car idles too low.

- Arlington, TX, USA

problem #12

Mar 172015

Escape 4WD 4-cyl

  • miles
2014 Ford Escape. Consumer writes in regards to vehicle transmission problems. The consumer stated while driving, the vehicle suddenly lost power and almost came to a stop. The lights on the transmission box started to flicker from drive to neutral, etc. There was a loud noise, so the consumer put the vehicle in sport mode and then into drive. The gear then shifted out of drive on its own and lost power.

- Washington, DC, USA

problem #11

Jan 012015

Escape

  • 8,000 miles
My mother owns a 2014 Ford Escape SE with the 1.6L ecoboost engine. She has noticed that many times, she lightly steps on the gas, and the car suddenly revs it's engine in the 3000-4000 RPM range when the transmission is in drive. Basically, it didn't want to go. She took it to the dealership to see if they could find out the problem, and they said nothing was wrong. I sure would hate to see my mother seriously hurt due to these problems with her car.

- Lancaster, PA, USA

problem #10

Oct 242014

Escape

  • 13,000 miles
Transmission jurks when changing gears.

- Destrehan, LA, USA

problem #9

Sep 102014

Escape 4-cyl

  • 3,700 miles
Lost power to transmission while attempting to pass a vehicle, engine rev was higher lost power in transmission, then it kicked back in.

- New Berlin, IL, USA

problem #8

Aug 222014

Escape 4-cyl

  • 4,800 miles
Pulled away from a traffic light. The Escape lost all forward motion. Engine continued to run but there was no forward movement. Vehicle had to be towed from the location.

- Ambler, PA, USA

problem #7

Jul 272014

Escape

  • 5,595 miles
Travelling center lane on route 81, at 65 mph, car lost all throttle, felt like it came out of gear, while driving, and could not get into gear. Managed to get off to shoulder. Had a tractor trailer been behind me, there is no doubt they would've hit me. Apparently the dealership had 3 other Ford Escapes with the same problem in their shop. Another friend of mine just purchased her Ford Escape a couple of months ago, and she had the same problem. I feel this is a safety issue, as this happened while I was traveling at 65mph.

- Flemington, NJ, USA

problem #6

Jun 142014

Escape 4-cyl

  • 13,000 miles
The wipers stopped working correctly. With the headlights not on, the wipers would work erratically and not efficiently, causing an unsafe drive during rain. Additionally, when the headlights were turned on, the wipers stopped working altogether. Trying to ride home in the dark with no lights, nor wipers functioning correctly caused an unsafe situation. Additionally, the signals and parking lights are dimming and not working properly. The car is presently at the dealer for two days- has not been looked at yet.

- Stony Brook, NY, USA

problem #5

Feb 152014

Escape 4-cyl

  • 5,855 miles
Vehicle was stopped at intersection. Upon attempting to initiate right turn, engine suddenly revved as if in neutral gear, and vehicle had no acceleration. Dealer diagnosed a left-side axle seal leak and said that transmission fluid was "all over". when asked if this was unusual for a new vehicle, dealer remarked that it was not, and said that it was the third seal leak they had seen in a week.

- Berkley, MI, USA

problem #4

Jan 022014

Escape

  • 50 miles
When the vehicle is between 1400-1600 RPM it starts to vibrate and drives rough. Is this usual? had it to two different dealerships and complained to Ford. No satisfaction!!

- The Villages , FL, USA

Read the next 3 complaints »