10.0

really awful
Crashes / Fires:
10 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
65,278 miles

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« Read the previous 20 complaints

problem #306

Jan 192018

Escape

  • 72,000 miles
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds the vehicle would hesitate to shift gears. The contact stated that the vehicle would also roll forward when in reverse. The contact stated that warning lights were illuminated. The failure cause was not diagnosed by a dealer or an independent mechanic. The contact stated that the instrument panels fails to be illuminated due to a rear-end collision that she was previously involved in. The contact stated that she received NHTSA Campaign Number: 22V413000 (Power Train) and called the dealer who stated that the failure was not related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

- Albany, IN, USA

problem #305

Mar 092022

Escape

  • miles
March 9, 2022 I was driving my Ford Escape (Titanium AWD 2.0 eco boost 83083 miles )on hwy 20 in Niceville Fl. Without warning the vehicle stop acceleration at 45mile per hour. As I stopped applying pressure to the throttle the vehicle rpms continued to over rev on their own but the vehicle was not moving and the transmission was not engaging or shifting. I pulled over into the nearest AUTO ZONE STORE, where a tech gave me a fix finder report with codes P0751 SSA PERFORMANCE STUCK ON OR OFF MOST Likely POWER TRAIN SYSTEM. I had my vehicle towed to the nearest Ford dealership in Crestview Florida. They kept the car for a week then told me to take it to the Gary Smith Ford in Ft Walton Beach Fl because they didn't have any mechanics to work on cars. Had it towed to Gary Smith FORD where it has sat in their pkg lot for the month because they say they don't have mechanics either who can work on transmissions or cars yet. The safety issue is that it literally shuts off and doesn't accelerate creating a dangerous situation while driving. I was almost hit from behind with no way to drive out of the situation.

- Niceville, FL, USA

problem #304

Jun 142022

Escape

  • 110,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started jerking, lunging, and was continuously shifting in and out of gears. The contact stated that the instrument panel displayed that the vehicle was shifting from one gear to another independently. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

- North Augusta, SC, USA

problem #303

Apr 132022

Escape

  • 98,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 60-65 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle for approximately 20 minutes. The contact's husband met her in the parking lot and drove the vehicle to the residence. Additionally, the contact stated upon attempting to drive from a complete stop, the vehicle started reversing independently. The contact turned off the vehicle. The contact stated that the upon restarting the vehicle, the accelerator pedal was depressed but the vehicle would not move. The vehicle was towed to an independent mechanic who replaced the transmission fluid and the engine oil. However, upon test driving the vehicle, the independent mechanic informed the contact that the vehicle was not drivable. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

- Vallejo, CA, USA

problem #302

Jul 012022

Escape

  • 114,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle began to downshift independently and stalled. The "Transmission Fault; Service Now" message was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, shifted to drive and was able to continue driving; however, the failure recurred. The contact was able to drive to the parking area. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer also informed the contact that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 114,000.

- Ellenville, NY, USA

problem #301

Jul 062022

Escape

  • 137,000 miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The stated that after shifting into reverse or drive, the vehicle failed to respond. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 137,000.

- Chicago, IL, USA

problem #300

May 252022

Escape

  • 130,000 miles
The contact owns a 2014 Ford Escape. The contact stated while attempting to shift gear, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was jump started and driven to the dealer. The dealer diagnosed the failure with the cable shifter bushing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 130,000. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

- Indianapolis, IN, USA

problem #299

Jun 222022

Escape

  • 90,000 miles
The contact owns a 2014 Ford Escape. The contact stated while her husband was driving approximately 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond with a whooshing sound coming from the transmission. The contact stated that the check transmission warning light was illuminated. The contact's husband drove the vehicle to an independent mechanic who diagnosed that the transmission had suffered multiple failures and determined that all transmission sensors, solenoids, and other parts needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

- Braintree, MA, USA

problem #298

Jun 232022

Escape

  • 104,000 miles
The contact owns a 2014 Ford Escape. The contact stated that after starting the vehicle and shifting to the reverse, the vehicle failed to move backward. After restarting the vehicle, the failure was still present. The shifter was then shifted to the drive however, the vehicle failed to move forward. The local dealer was contacted and informed that the vehicle was included in the NHTSA Campaign Number: 22V413000 (Power Train) however, the part needed to do the recall repair was not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 104,000.

- Orlando, FL, USA

problem #297

Jun 152022

Escape

  • 84,900 miles
The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed a failure with the ECM, PCM, and battery drainage failure. The vehicle was not repaired. The contact related the gear jumping failure to NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included. The VIN was not included in NHTSA Campaign Number: 15V813000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 84,900.

- Plymouth, MA, USA

problem #296

May 182022

Escape 4-cyl

  • Automatic transmission
  • 55,465 miles
The contact owns a 2014 Ford Escape. The contact stated while parking the vehicle in the garage, the vehicle unintended accelerated causing the vehicle to damage the garage wall, garage freezer, and into the next room which was a bedroom. The vehicle was taken to a collision center for repairs. The vehicle was not diagnosed. The manufacturer was contacted and they stated that there were no recalls and the vehicle did not have an extended warranty. The failure mileage was 55,465. The consumer stated the vehicle is not repaired as of yet, presently waiting for the parts.

- Kiel, WI, USA

problem #295

Jun 072022

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification the transmission had been previously replaced after exploding at a drive-thru. The contact stated that the vehicle rolled away after the failure and she lost all control of the vehicle. The vehicle was towed to the dealer where the transmission was replaced under warranty. The dealer had been notified of the issue and confirmed that parts for the recall repair were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elizabeth, CO, USA

problem #294

Jun 142022

Escape

  • miles
Car rolled backwards down driveway dragging driver, car was in park and keys were out of ignition. I have the entire incident on video, it was recorded by a security camera.

- Velpen, IN, USA

problem #293

Jun 012022

Escape

  • miles
I've brought my car in to the 4 dealership in Detroit Lakes and they charge me a 150 bucks to tell me that there's nothing wrong with my rear rear camera but it goes in-and-out and then like the a warning will come on and say that the transmission is in park when it when it's clearly in reverse but then the rear view camera goes out and then it will just come back but ford says it's nothing you know and I can't even update my car or my Ford's sync mytouch whatever cause they tell me it might mess up the whole car.

- Pelican Rapids, MN, USA

problem #292

Jun 172022

Escape

  • miles
Vehicle tends to self accelerate and lunge forward after coming to a complete stop and shifts are very delayed. Car will not shift to the next gear if you don't let off on the accelerator pedal for a moment.

- Lakehills, TX, USA

problem #291

Jun 162022

Escape

  • 166,414 miles
The contact owns a 2014 Ford Escape. The contact stated that while attempting pull out of the driveway, the vehicle was shifted to drive(D) however, the vehicle failed to respond. The contact stated that the vehicle failed to move. The contact stated that the gear shifter had seized in drive(D). The brake pedal and steering wheel locked up. There were no warning lights illuminated. The contact's father, an independent mechanic, diagnosed that the transmission shifter cable bushing had failed. The dealer and the manufacturer were not notified of the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 166,414.

- Niles, OH, USA

problem #290

Jun 022022

Escape

  • 127,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the vehicle started stalling and reversing while the gear shifter was in drive(D). The contact veered to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving however, the failure recurred the next day with the transmission warning light illuminated. The contact stated that the vehicle was not drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,000.

- Baltimore, MD, USA

problem #289

Jun 012022

Escape

  • miles
In the first few minutes of operation the transmission/engine speeds up and if not expecting it a surge forward could cause an accident. Similiar problems almost every time the car is started.

- Carver, MA, USA

problem #288

Apr 132022

Escape

  • 91,000 miles
The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact called the dealer and was informed that there were no recalls on her vehicle for the transmission failure. The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 91,000.

- Jamestown, NC, USA

problem #287

Apr 242022

Escape

  • miles
Complaint transmission failure at 108,000 miles. No dash board warning light came on. No issue with transmission noticed before the occurrence. Heard a low whining noise while driving on highway, then without any warning the vehicle lost power. Engine would rev, but not power transferred to the wheels. Able to coast to the highway shoulder. Had to have vehicle towed to repair shop. Repair cost: $5,300. I will share the cost estimate if needed. Done with Fords!

- South Lyon, MI, USA

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