The contact owns a 2014 Ford Escape. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that whenever the gear shifter was placed in reverse(R) the vehicle failed to operate as needed. The contact stated that the vehicle instead moved in an unexpected direction. The vehicle was towed to the dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 150,000.

- Bellevue, WA, USA

iWHEN DRIVING THE CAR I CAME TO A STOP SIGN AS I TRIED TO ACCELERATE THE CAR WOULDNT MOVE. I SHUT THE CAR OFF AND TURN IT BACK ON AND IT MOVED VERY SLOWLY TO GET IN MY DRIVEWAY. THEN THE NEXT MORING I WENT TO GET GAS ON THE WAY BACK TO MY HOUSE THE SAME THING HAPPENED. hAD THIS HAPPENED AT THE TRAFFIC LIGHT WHEN I WAS MAKING A LEFT TURN I COULD HAVE BEEN HIT BY AN ONCOMING CAR. THE NEXT MORNING I HAD ITTOWED TO BEACH FORD IN MYRTLE BEACH. THE TRANSMISSION WAS NO GOOD NEW TRANSMISSION COST 8000.OO DOLLERS WITH PART AND LABOR IF THIS HAPPEN ON HIGHWAY WHO KNOW WHAT COULD HAVE HAPPEN

- Myrtle Beach, SC, USA

Car would not shift into Drive. Reverse did work. Car towed to mechanic replaced transmission!

- Kunkletown, PA, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate with a transmission message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

- Buckeye, AZ, USA

It started to act like it was stalling out so I stopped on the side of the road and opened the door to listen. The car was in gear but the brake peddle was pressed all the way down. When I opened the door the panel came up with a warning saying the "Transmission not in Park press Ok". So I pressed Ok and closed the door. I drove forward a few inches, listening thru the window with the door closed. It still wasnt acting right so I stopped in the middle of the road, moved the gear shifter to Park and noticed the drivers panel indicated the gear the car was in was Neutral even though the shifter is in Park. I got out of the car and moved it out of the middle of the road and it went over a small hump I couldn't see, and slid into a fence. I spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. I had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as I had none where I was. After a stranger stopped to help get it off the road completely, I watched YouTube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into Neutral or any of the gears below (ND12) but will not shift into Park or Reverse. I had someone follow me home and got the car to my house after it happening one more time on the way. The soonest my local Ford dealership could get it in for service is September 8th (roughly 3 weeks after onset of issues and immobilization). I spoke to Customer Service and they told me the car would have to be diagnosed as due to the recall. There's no remedy until hopefully Oct2022 and wont provide a rental until then. Said we'll see what programs I qualify for even though I owe $3400 on my loan.

- Logan, OH, USA

My transmission shifter cable bushing failed while on a car ride home with my son leaving me stranded 96 miles from home. I had to pay $450 to tow it home. Ford doesn't have any parts to fix my vehicle that I can not drive and only recommends I rent a car until October. I can not afford this as I am a single mom and teacher....school resumes in 2 weeks.

- Hartford , WI, USA

The contact owns a 2014 Ford Escape. The contact received a recall notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the parts to do the recall repair were not yet available. The contact stated while attempting to make a right turn from a complete stop, the gear shifter was in drive (D) but the vehicle failed to respond. The contact's husband continued to manipulate the gear shifter until he was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the torque converter and an unknown part needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Camdenton, MO, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. The vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. The contact applied the parking brake and was able to stop the vehicle. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Winlock, WA, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Streetsboro, OH, USA

The contact owned a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were contacted.

- Wilbraham, MA, USA

The contact owns a 2014 Ford Escape. The contact stated that while her daughter driving at an undisclosed speed, the gear shifter was unable to shift to the intended gear. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The dealer replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was 114,269.

- Bremen, GA, USA

One day after a scheduled oil change my Escape idled very rough upon start up. The check engine light came on. I returned to the Dealer and they found the code was for the cylinder 1 misfire. the code was cleared and reported to me then it did the same thing for the next several days but no check engine light would come on. Today, upon start it idled rough and "Low Coolant require service" message popped up on my dash. Having pressure tested tomorrow to see if coolant is leaking into the cylinder.

- Benton, KY, USA

The contact owns a 2014 Ford Escape. The contact stated that after driving into a parking space and switching the transmission to the park position, the vehicle suddenly jolted forward and crashed into a brick wall. During the crash, the vehicle experienced significant damage to the front end but no air bag was deployed. The driver sustained neck and back injuries but no medical treatment was required. The vehicle was not towed. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 110,000.

- Charlotte, NC, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. The contact stated that the transmission fluid was leaking from the vehicle. The gear box warning light was illuminated. The vehicle was taken to an independent mechanic who suggested that transmission fluid be added to the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 134,000.

- Taunton, MA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds the vehicle would hesitate to shift gears. The contact stated that the vehicle would also roll forward when in reverse. The contact stated that warning lights were illuminated. The failure cause was not diagnosed by a dealer or an independent mechanic. The contact stated that the instrument panels fails to be illuminated due to a rear-end collision that she was previously involved in. The contact stated that she received NHTSA Campaign Number: 22V413000 (Power Train) and called the dealer who stated that the failure was not related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

- Albany, IN, USA

March 9, 2022 I was driving my Ford Escape (Titanium AWD 2.0 eco boost 83083 miles )on hwy 20 in Niceville Fl. Without warning the vehicle stop acceleration at 45mile per hour. As I stopped applying pressure to the throttle the vehicle rpms continued to over rev on their own but the vehicle was not moving and the transmission was not engaging or shifting. I pulled over into the nearest AUTO ZONE STORE, where a tech gave me a fix finder report with codes P0751 SSA PERFORMANCE STUCK ON OR OFF MOST Likely POWER TRAIN SYSTEM. I had my vehicle towed to the nearest Ford dealership in Crestview Florida. They kept the car for a week then told me to take it to the Gary Smith Ford in Ft Walton Beach Fl because they didn't have any mechanics to work on cars. Had it towed to Gary Smith FORD where it has sat in their pkg lot for the month because they say they don't have mechanics either who can work on transmissions or cars yet. The safety issue is that it literally shuts off and doesn't accelerate creating a dangerous situation while driving. I was almost hit from behind with no way to drive out of the situation.

- Niceville, FL, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started jerking, lunging, and was continuously shifting in and out of gears. The contact stated that the instrument panel displayed that the vehicle was shifting from one gear to another independently. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

- North Augusta, SC, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 60-65 MPH, the vehicle started losing motive power. There was no warning light illuminated. The contact pulled into a nearby parking lot and turned off the vehicle for approximately 20 minutes. The contact's husband met her in the parking lot and drove the vehicle to the residence. Additionally, the contact stated upon attempting to drive from a complete stop, the vehicle started reversing independently. The contact turned off the vehicle. The contact stated that the upon restarting the vehicle, the accelerator pedal was depressed but the vehicle would not move. The vehicle was towed to an independent mechanic who replaced the transmission fluid and the engine oil. However, upon test driving the vehicle, the independent mechanic informed the contact that the vehicle was not drivable. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

- Vallejo, CA, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle began to downshift independently and stalled. The "Transmission Fault; Service Now" message was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, shifted to drive and was able to continue driving; however, the failure recurred. The contact was able to drive to the parking area. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed. The dealer also informed the contact that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 114,000.

- Ellenville, NY, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The stated that after shifting into reverse or drive, the vehicle failed to respond. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 137,000.

- Chicago, IL, USA