The nut connecting the battery cable to the solenoid was cross threaded at the factory causing the vehicle not to start.I feel this is a safety issue and Ford does not agree.

- Villas, NJ, USA

On 13 August 2018 my fiance was driving to our new home we're buying when smoke started coming out of the engine compartment. I told her to pull over and grab her purse and get away from the vehicle. By now flames were coming from the engine compartment. Luckily she had cracked open the door before stopping because before she stopped all the doors automatically locked and could not be opened. I had arrived at the scene and the cars front end had virtually melted within 5 minutes. If my fiance had not cracked opened the door she most assuredly would have burned to death. If I had been driving I would definitely have had a difficult time escaping as I am a disabled veteran with several mobility problems. Our car was less than 4 years old with only 64000 miles on it. We never expected we might possibly be injured or die from a newer vehicle. I really hope that Ford Motor Company wasn't aware of this issue as we never received any notice of any problems whatsoever with this vehicle.

- Hephzibah, GA, USA

The contact owns a 2014 Ford Escape. While attempting to drive the vehicle, the instrument panel failed to illuminate and the digital odometer failed to function. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and informed the contact that no recalls were associated with the VIN. The contact was referred to NHTSA. The approximate failure mileage was 30,000.

- Arlington, VA, USA

On August 22, 2018, I was driving and the electronic instrument panel went blank. I drove to world Ford in pensacola, fl and was told that I would need to return the following day because they were too busy to check out my problem. I returned the following day at my appointment time, and an hour and a half later, they informed me that the electronic instrument panel needs to be replaced and it would cost approximately $1,600. I left the dealership to do some research on this problem. I discovered that Ford had issued a recall #15V406000 on June 24, 2015 for some 2014 Ford Escapes. When I called about this, I was told that my VIN was not part of the recall and that it was not covered. Ford knew that there was a software incompatibility issue that would cause a malfunction. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard #101, "control and displays". my life is at risk by driving this vehicle with an inoperative instrument cluster. Why is it, that Ford fixed the problem in some 2014 Escapes, but not all. Why is it okay that they are allowed to place my life in danger"?" I think that Ford should be required to replace all faulty instrument panels, not just some of them. I fail to understand why my life is less important than other 2014 Escape owners, and would appreciate your help in securing a remedy to this problem.

- Pensacola, FL, USA

Drove the car in the morning of 8/11 just fine, in the afternoon went to start the car and it will not move out of park, dashboard states the car is in neutral. The car has been like this since since 8/11 and parked in my driveway. Received a letter in the mail on 8/13 that this issue is an actual recall and when we called local Ford dealer, they informed us that they don't know when they will have the part to fix our car! what can we do" we can't use the car and they can't fix it! can we simply return the car" we have an outstanding car loan and are paying for a car that's had three recalls so far since we've had it. We can't afford to keep paying uber to get to work and a car loan and car insurance for a car that no one can tell us when it will get fixed!

- Miami, FL, USA

Instrument cluster panel has completely gone out. I saw where a recall was issued on some but apparently not mine. Car only had 30,000 miles on it when this happened.

- Guyton, GA, USA

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel lighting system failed and the clock was unable to be read. A few days later, the contact noticed that the instrument panel color had changed and, eventually, went black. The vehicle was taken to felix sabates Ford Lincoln (7601 South boulevard charlotte, nc 28273, (704)-224-5854) where it was diagnosed that the instrument panel cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 15V406000 (electrical system). The failure mileage was 33,000.

- Charlotte, NC, USA

I was driving on the interstate in the left lane going about 74 mph with my cruise control on and using my navigation when the screen suddenly went blank and the car starting slowing down and everything shut down. The traffic was very heavy and I had to swerve over 3 lanes of traffic to get to the shoulder of the road. Other cars and trucks were honking their horns and swerving around me. I was very luck not to been involved in a serious accident. After I got to the shoulder of the road I tried several times to restart my vehicle and was unable to. I waited about 5 minutes and tried again to start it and was unable to do so. I called aaa and and tow truck came about 20 minutes later and when he got it it started up again. The car has a little over 33,000 miles and I bought it as a pre-owned certified car from the brandon Ford dealership about 9 months ago.

- Tresure Island, FL, USA

I was driving on a flat road, traveling 35 mph and my check engine light came on and the car died. I had it towed to the dealership and they said the "wire repair harness 3526 cpd" had came loose. I had not ran over anything at all and the vehicle is in great shape, always maintenanced by dealer, 38,569 miles. I was told my VIN was not covered by recall but online I found recalls for 2014 for Escape for the wiring harness. I paid for the repair but I believe this should not occur on a 2014 vehicle and should have been covered by a recall.

- Westerville, OH, USA

I was driving up the interstate after work and while I was driving I began to notice smoke. I looked around and realized it was my car. I pulled over to the side and my car started flashing everything on the dash panel was red and flashing engine failure. I cut the car off and then went to try and pop the hood, I couldn't get it opened and I looked down and began to see flames. I called 911 and my car engulfed in flames. I had a recall on my car for a problem with the engine cylinder head saying that it could cause an engine fire if oils were to get out and hit a hot surface. I got my recall fixed and then my car caught on fire a few weeks later.

- Calhoun, GA, USA

It only happens when you drive the car for a while (45+ minutes), turn it off, and then start it up 15-45 minutes later. It will start but then within the first 100 yards it will go sluggish and stall. When I try to give it gas that doesn't help. I have to turn the car off, put it in park and start it back up. A few times it's stalled 3 times in a row. Once it gets going good it's fine. It's always fine if it's been off for a while (first thing in the morning or starting after work). Eventually the service engine light came on, I took it to a shop, a guy diagnosed it, changed out a sensor and the fuel pump. It didn't help.

- Austin, TX, USA

I started my vehicle yesterday to warm up and about 5-10 minutes later heard a big boom, looked out the door and the front end of my Escape was completely engulfed in flames. I had scheduled it to get repaired yesterday morning, but was unable to make it as we received a lot of snow and schools were cancelled and such. I had known of the recall since last year since I already was involved in another recall with the latch. I tried to get them taken care of at the same time, but the remedy was not available and wouldn't be for some time. I received a notice directly from Ford between one and two weeks ago and called ziegler in elkhart to make an appointment, but they weren't available for almost a week. It is obvious the damage was already done with my car anyway, considering the description of the recall, which a whole process of the cylinder head cracking, coolant leaking out and that potentially causing a fire in the engine compartment. I am thankful that the car was just warming up in our driveway and neither my kids nor myself were inside. I am also grateful that our house didn't catch fire and just sustained some cosmetic damage due to the heat. I do not have the report from the fire department yet, but they said it would be available soon. It was the penn township fire dept that responded and I talked to durgan spinsky whose work number is 5742555075 * (recall related incident)

- Osceola, IN, USA

After about (3) months after purchasing the car, the electronic instrument cluster started flickering. I didn't pay too much attention to it. After a while, the screen completely went out. I took it to the dealership for an oil change & they told me that it was out of warrantee & it would cost me at least $750 to replace the whole electronic instrument cluster & that they would have to keep the car for at least 3 days because they had to keep the car until they receive the new cluster & install it. If there are others with the same problem, I would like some advice.

- Saint Clair, MI, USA

The car suddenly stalls out. Has been fixed once already but has happened numerous times sine the repair. Would happen pulling out of driveway or through parking lot until this last time. I merged onto a major freeway and was up to 75-80mph and the car stalled out, almost hit by 2 semis trying to avoid re ending me on the freeeway. Consumer stated never had a brake failure. Issue was engine stall. Updated 9/4/18

- Northville, MI, USA

My vehicle keeps stalling and dying when I am driving at a slow speed (roadway or parking lot alike), I replaced the battery to make sure that wasn't causing it and it still does it. I started to research the issue and apparently there was a recall for that model for the wiring harness and the description matches my issue. I called the dealership and was told that my vehicle does not have the recall. I did more research and there are numerous accounts of dealerships stating this is not a recall and some people were almost injured because of this. Vehicles stopping while driving is very dangerous. This recall definitely needs to be expanded. The code reported for this is tsp 13-12-12. Please look at these links: www.fordescape.org/forum/engine-technical-discussion/22274-engine-stalling-cutting-out-while-driving.html https://jalopnik.com/Ford-Focus-St-forum-complaints-result-in-wiring-harnes-1622529308

- Rossville, GA, USA

The electronic screen in the instrument panel has failed. Ford recalled this model under safety recall number "15V406000". however, the recall make date stopped one month before my car make date. My vehicle has a blank screen but is currently not covered. The screen stopped working in July, 2017 with 53000 miles on the car. I was given an estimate of $750 to repair.

- Denver, NC, USA

First the wiring had to be replace, week later catalyic convertor, week later transmission, car is only 4 yrs old

- Detroit, MI, USA

1. seat belt: Driver's seat belt unexpectedly stopped working and will not click or lock into place. The seat belt pretensioners to not function as intended when needed, increase the risk of occupant injury in the event of a crash. 2: electrical system: Instrument panel: Blank display, or often times inresponsive. If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash. 3.body: Door: The body of the rear drivers side door is often hard to close and the body of the door often comes off. A door that opens unexpectedly in the result of not being able to close, may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

- Jackson Center, OH, USA

The display screen which shows mileage and tire pressure just randomly went out. It was as if there was some sort of short. The screen would come on with lines through it and try to show the display and then completely whited out. This was while the vehicle was parked. I went out to start it one day on my way to work and there was nothing visible.

- Charlotte, NC, USA

In 3 days my car had died 6 times. First time I thought maybe I had left something on and drained the battery. I had someone at work jump me, and I went on my way. The following 5 times, I had to repeatedly push the start button while trying to push down on the break. Eventually the car starts but all of my electronics go crazy. I took it to the dealership today, drove 20 miles to get there, turned the car off, when they tried to move it, it wouldn't start. I showed them how you have to keep pushing the button while everything electrical goes crazy. Dealership blaming the battery, but what is causing the battery to drain so fast? my concern is that all the electronics go crazy and it decides to die whenever it wants. Hope I am not driving with my two small children!!!! based on what I am reading online, I am not the only person having this issue!

- Suffolk, VA, USA