The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the LED Instrument panel flickered and then became inoperable. The contact stated that the instrument panel failed to illuminate or operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

- Richmond, VA, USA

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

- Columbia, SC, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The instrument cluster was inoperable and failed to display the specific warning light. Additionally, the vehicle intermittently failed to restart. The vehicle was taken to the dealer where it was diagnosed with an internal malfunction of the instrument cluster. The dealer informed the contact that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 90,000.

- Cape May, NJ, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH the instrument panel dimmed and then became inoperable. The vehicle was not taken to be diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 112,000.

- Avon Lake, OH, USA

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable. The contact stated that the speedometer and the odometer no longer functioned due to the failure. The contact called the dealer and he was referred to the manufacturer for assistance. The manufacturer informed him to use the "Ford Pass" App to keep track of his vehicle mileage. The contact stated that the App did not work with his model year vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 127,000.

- Adrian, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable, which resulted in the contact not being able to view the speed, fuel level, and warning lights. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure. The contact was informed that the VIN was not included in the recall. The failure mileage was unavailable.

- Plantation, FL, USA

The contact owns a 2014 Ford Escape. When the vehicle was started, the instrument cluster would not illuminate. The vehicle was taken to franklin Ford (175 E central St, franklin, MA 02038) where it was they determined that the instrument cluster failed and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 60,400.

- Midway, MA, USA

The contact owns a 2014 Ford Escape. The contact stated that the digital panel started flashing and then went blank. The panel flashed back on, but then went blank again and remained blank. The dealer (upper marlboro Ford, 5701 crain hwy, upper marlboro, md 20772, (301) 627-5600) performed a general maintenance special vehicle check-up for several services, but did not mention the panel failure. When the contact questioned the dealer, they stated there was no recall and did not provide a repair estimate. The manufacturer was not contacted. The failure mileage was 104,000.

- Upper Marlboro, MD, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle's instrument cluster failed. The dealer was not contacted. The manufacturer was notified of the failure, but did not assist because the VIN was not included in a recall. The contact also referenced NHTSA campaign number: 15V406000 (electrical system) as a possible cause of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 46,000.

- Pflugerville, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that the instrument cluster was inoperative and would not illuminate. The vehicle was taken to Ford Lincoln of queens boulevard (139-48 queens blvd, jamaica, NY 11435, (718) 657-8888) where a new instrument cluster was ordered. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V406000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 63,809.

- Queens Jamaica, NY, USA

The contact owns a 2014 Ford Escape. The contact stated that the vehicle experienced difficulty shifting gears. Once the gears were shifted, the vehicle experienced severe jerking. In addition, the instrument cluster independently ceased to function. The failure occurred without warning. The failure had not been diagnosed. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

- Grey, KY, USA