The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "Low Coolant" was displayed. The contact stated that there was coolant leaking from the vehicle. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown. The VIN was not available.

- Canandaigua, NY, USA

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine had overheated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that engine coolant had leaked into the cylinders, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 100,000.

- Rocky River, OH, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Low Engine Coolant" message was displayed. The check engine and ABS warning lights were illuminated. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,200.

- Morristown, NJ, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 25-26 MPH, the message "Engine Fault" was displayed, and the contact noticed an abnormal burning odor. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon inspecting the vehicle, there was coolant leaking onto the ground. The contact drove to the residence and parked the vehicle. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. Additionally, the contact stated that rear passenger's side taillight failed to operate as needed, and the taillight bulb had been replaced several times; however, the failure persisted. The contact also stated that the infotainment system and the rearview camera were inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 171,000.

- Roselle, NJ, USA

The contact-??s mother owns a 2014 Ford Escape. While the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

- Hartselle, AL, USA

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle was taken to the local dealer who replaced an oxygen sensor, but the failures persisted. The manufacturer was notified of the failure. The failure mileage was 68,000.

- San Antonio, TX, USA

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 55 MPH, the temperature gauge indicated that the engine was overheating. The contact stated that the vehicle stalled and failed to restart. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact stated that prior to the failure an oil change was being performed by a local dealer who advised the contact that coolant was leaking into the engine and that it was a well-known failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Manufacturer Communication Number: 19-2139 - Coolant Intrusion Into The Cylinders (Engine and Engine Cooling). The failure mileage was approximately 130,000.

- Warsaw, MO, USA

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. After several days, while driving, the contact became aware that the engine was misfiring, and the coolant fluid was low. The contact was able to inspect the fluids, and immediately after opening the coolant reservoir, the coolant level went up. The vehicle was taken to a local dealer where it was diagnosed with air bubbles; however, the failure persisted. The local Toyota dealer was contact, and the contact was advised to take the vehicle to a Ford dealer for assistance. The vehicle was taken to the local Ford dealer where it was diagnosed with a coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,300.

- Coos Bay, OR, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.

- Murfreesboro, TN, USA

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware of a leak underneath the vehicle. The vehicle was taken to the dealer, and the dealer discovered a coolant leak; however, the dealer was unable to determine the location of the leak. The contact was instructed to wait several weeks and then insert a dye to determine the source of the leak. The dealer insisted that a faulty sensor needed to be replaced because the engine temperature could not be determined. The sensors were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Alexandria, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would shake without warning. The contact also stated that the coolant needed to be frequently replenished. The failure persisted and the contact stated that the vehicle was starting to hesitate while depressing the accelerator pedal. Upon investigation, the contact discovered that coolant was leaking into one of the cylinders. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Westland, MI, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed the vehicle lost motive power and the engine overheated, with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as failure with the head gasket and the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer for a diagnostic test however, the result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Chattanooga, TN, USA

There's coolant intrusion in my engine due to - as best I can figure - a manufacturing defect that Ford acknowledges in their 2.0L EcoBoost engines (per TSB 22-2229), but NOT in their 1.5L and 1.6L EcoBoost engines (mine is a 1.6L and was produced in parallel with the 2.0L, though they later replaced it with a 1.5L). This is an acknowledged defect, plain and simple, and a safety issue because the engine can catastrophically fail during use due to it! The only fix is literally replacing the engine. Ford won't do anything because it's past the drivetrain warranty.

- Raleigh, NC, USA

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 55 MPH, she observed smoke issuing from under the hood and from under the vehicle. No warning lights had been illuminated. The contact was able to pull over and shut the vehicle off, however upon exiting the vehicle she saw that flames were coming from under the vehicle from an area just behind the front tires. The contact called the fire department, and the police department also was on the scene and issued an incident report. The vehicle was towed to an impound lot and was not repaired. The manufacturer was not informed of the failure. The failure mileage was 133,355.

- Penuelas, PR, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed about NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

- Cape Coral, FL, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and was shaking abnormally. The vehicle was towed to an independent mechanic where it was diagnosed with a failed freeze plug. The contact was informed that the freeze plug needed to be replaced. The vehicle was not repaired. The contact was informed about NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

- Springfield, IL, USA

The contact owned a 2014 Ford Escape. The vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. The contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. A nearby Police Officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. The mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police Officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. No injuries were sustained. The vehicle was towed back to the independent mechanic. The contact was informed that the cause of the fire was the engine and the engine coolant. The vehicle was destroyed due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

- Clarkston, WA, USA

The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the "Coolant Low" message was displayed. Upon inspection, the contact discovered that the coolant reservoir was extremely low, but no visible evidence of a coolant leak was present. The contact added coolant to the reservoir, but the failure continued to occur. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 60,000.

- Clinton Township, MI, USA

I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

- Madison, TN, USA

Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

- South Saint Paul , MN, USA